메뉴 건너뛰기




Volumn 21, Issue 1, 2011, Pages 52-66

Relationship between quality-management systems and organizational innovations

Author keywords

Organizational innovations; Procedural innovations; Quality management system; Structural innovations; TQM

Indexed keywords

ORGANIZATIONAL INNOVATION; PROCEDURAL INNOVATIONS; QUALITY MANAGEMENT SYSTEM; STRUCTURAL INNOVATIONS; TQM;

EID: 78650380268     PISSN: 10908471     EISSN: 15206564     Source Type: Journal    
DOI: 10.1002/hfm.20213     Document Type: Article
Times cited : (18)

References (54)
  • 1
    • 84986043659 scopus 로고    scopus 로고
    • Strategic organizational change: The role of leadership, learning, motivation and productivity
    • Appelbaum, S. H., St-Pierre, N., &, Glavas, W., (1998). Strategic organizational change: The role of leadership, learning, motivation and productivity. Management Decision, 36 (5), 289-301.
    • (1998) Management Decision , vol.36 , Issue.5 , pp. 289-301
    • Appelbaum, S.H.1    St-Pierre, N.2    Glavas, W.3
  • 2
    • 49549102668 scopus 로고    scopus 로고
    • Organizational innovation - The challenge of measuring non-technical innovation on large scale surveys
    • Armbruster, H., Bikfalvi, A., Kinkel, S., &, Lay, G., (2008). Organizational innovation-the challenge of measuring non-technical innovation on large scale surveys. Technovation, 28, 644-657.
    • (2008) Technovation , vol.28 , pp. 644-657
    • Armbruster, H.1    Bikfalvi, A.2    Kinkel, S.3    Lay, G.4
  • 3
    • 0000576037 scopus 로고    scopus 로고
    • Business strategies in more- and less-innovative firms in Canada
    • Baldwin, J., &, Johnson, J., (1996). Business strategies in more- and less-innovative firms in Canada. Research Policy, 25, 785-804.
    • (1996) Research Policy , vol.25 , pp. 785-804
    • Baldwin, J.1    Johnson, J.2
  • 4
    • 39149101902 scopus 로고    scopus 로고
    • Measuring organizational capital in the new economy
    • National Bureau of Economic Research, Inc
    • Black, S. E., &, Lynch, L. M., (2005). Measuring organizational capital in the new economy. NBER Chapters. In Measuring Capital in the New Economy (pp. 205-236). National Bureau of Economic Research, Inc.
    • (2005) NBER Chapters. in Measuring Capital in the New Economy , pp. 205-236
    • Black, S.E.1    Lynch, L.M.2
  • 7
    • 49549084267 scopus 로고    scopus 로고
    • Organizational innovation in European firms: A critical overview of the survey evidence
    • In D. Archibugi & B. Lundvall (Eds.), Oxford: Oxford University Press
    • Coriat, B., (2001). Organizational innovation in European firms: A critical overview of the survey evidence. In, D. Archibugi, &, B. Lundvall, (Eds.), The globalizing learning economy Oxford: Oxford University Press.
    • (2001) The Globalizing Learning Economy
    • Coriat, B.1
  • 8
    • 0004250668 scopus 로고    scopus 로고
    • (2nd ed). London: Prentice Hall
    • Dale, B. G., (1994). Managing quality (2nd ed). London: Prentice Hall.
    • (1994) Managing Quality
    • Dale, B.G.1
  • 9
    • 0004250668 scopus 로고    scopus 로고
    • (4th ed.). Oxford: Blackwell Publishing
    • Dale, B. G., (2003). Managing quality (4th ed.). Oxford: Blackwell Publishing.
    • (2003) Managing Quality
    • Dale, B.G.1
  • 10
    • 84970305494 scopus 로고
    • The adoption of technological, administrative and ancillary innovations: Impact of organizational factors
    • Damanpour, F., (1987). The adoption of technological, administrative and ancillary innovations: Impact of organizational factors. Journal of Management, 13 (4), 675-688.
    • (1987) Journal of Management , vol.13 , Issue.4 , pp. 675-688
    • Damanpour, F.1
  • 11
    • 84935820421 scopus 로고
    • Organizational innovation and performance: The problem of organizational lag
    • Damanpour, F., &, Evan, W. M., (1984). Organizational innovation and performance: The problem of organizational lag. Administrative Science Quarterly, 29, 392-409.
    • (1984) Administrative Science Quarterly , vol.29 , pp. 392-409
    • Damanpour, F.1    Evan, W.M.2
  • 12
    • 0003101207 scopus 로고    scopus 로고
    • Exploding the myth: Do all quality management practices contribute to superior quality performance
    • Dow, D., Samson, D., &, Ford, S., (1999). Exploding the myth: Do all quality management practices contribute to superior quality performance ? International Journal of Production and Operations Management, 8 (1), 1-27.
    • (1999) International Journal of Production and Operations Management , vol.8 , Issue.1 , pp. 1-27
    • Dow, D.1    Samson, D.2    Ford, S.3
  • 13
    • 0028401194 scopus 로고
    • Framework for quality management research and an associated measurement instrument
    • Flynn, B. B., Schroeder, R. G., &, Sakakibara, S., (1994). Framework for quality management research and an associated measurement instrument. Journal of Operations Management, 11 (4), 339-366.
    • (1994) Journal of Operations Management , vol.11 , Issue.4 , pp. 339-366
    • Flynn, B.B.1    Schroeder, R.G.2    Sakakibara, S.3
  • 18
    • 0040281261 scopus 로고    scopus 로고
    • International Organization for Standarization (ISO). Requirements. Geneva, Switzerland: ISO
    • International Organization for Standarization (ISO). (2005). ISO 9001:2000. Quality management systems. Requirements. Geneva, Switzerland: ISO.
    • (2005) ISO 9001:2000. Quality Management Systems
  • 23
    • 0010846369 scopus 로고    scopus 로고
    • Adaptive responses by conservative and entrepreneurial firms
    • Karagozoglu, N., &, Brown, W. B., (1998). Adaptive responses by conservative and entrepreneurial firms. Journal of Product Innovation Management, 5 (4), 269-281.
    • (1998) Journal of Product Innovation Management , vol.5 , Issue.4 , pp. 269-281
    • Karagozoglu, N.1    Brown, W.B.2
  • 24
    • 0038818931 scopus 로고    scopus 로고
    • The relationship between total quality management practices and their effects on firm performance
    • Kaynak, H., (2003). The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management, 21, 405-435.
    • (2003) Journal of Operations Management , vol.21 , pp. 405-435
    • Kaynak, H.1
  • 25
    • 0003118602 scopus 로고    scopus 로고
    • Strategy, value innovation, and the knowledge economy
    • Kim, W. C., &, Marbougne, R., (1999). Strategy, value innovation, and the knowledge economy. Sloan Management Review, 2, 41-54.
    • (1999) Sloan Management Review , vol.2 , pp. 41-54
    • Kim, W.C.1    Marbougne, R.2
  • 28
    • 0344255744 scopus 로고    scopus 로고
    • An analysis of the relationship between quality and perceived innovation: The case of financial firms
    • Llorens, F. J., Ruiz, A., &, Molina, L. M., (2003). An analysis of the relationship between quality and perceived innovation: The case of financial firms. Industrial Management & Data Systems, 103 (8), 579-590.
    • (2003) Industrial Management & Data Systems , vol.103 , Issue.8 , pp. 579-590
    • Llorens, F.J.1    Ruiz, A.2    Molina, L.M.3
  • 29
    • 37549043564 scopus 로고    scopus 로고
    • Managing functional diversity, risk taking and incentives for teams to achieve radical innovations
    • Lõpez, A., Cabello, C., Carmona, A., &, Valle, R., (2008). Managing functional diversity, risk taking and incentives for teams to achieve radical innovations. R&D Management, 38 (1), 35-50.
    • (2008) R&D Management , vol.38 , Issue.1 , pp. 35-50
    • Lõpez, A.1    Cabello, C.2    Carmona, A.3    Valle, R.4
  • 31
    • 19744369612 scopus 로고    scopus 로고
    • A study on ISO 9000 certification process: Consultant profiles and company behaviour
    • Marimon, F., &, Cristobal, E., (2005). A study on ISO 9000 certification process: Consultant profiles and company behaviour. Managing Service Quality, 15 (3), 290-305.
    • (2005) Managing Service Quality , vol.15 , Issue.3 , pp. 290-305
    • Marimon, F.1    Cristobal, E.2
  • 32
    • 16244422251 scopus 로고    scopus 로고
    • Innovation in services
    • In J. Fagerberg, D. G. Mowery, & R. Nelson (Eds.), Oxford: Oxford University Press
    • Miles, I., (2005). Innovation in services. In, J. Fagerberg, D. G. Mowery, &, R. Nelson, (Eds.), The Oxford Handbook of innovation Oxford: Oxford University Press.
    • (2005) The Oxford Handbook of Innovation
    • Miles, I.1
  • 33
    • 84986037798 scopus 로고    scopus 로고
    • Making connection: Innovation and collective learning in small businesses
    • Mitra, J., (2000). Making connection: Innovation and collective learning in small businesses. Education & Training, 42 (2), 228-236.
    • (2000) Education & Training , vol.42 , Issue.2 , pp. 228-236
    • Mitra, J.1
  • 39
    • 70449670658 scopus 로고    scopus 로고
    • The intervening effect of business innovation capability on the relationship between total quality management and technological innovation
    • Perdomo-Ortiz, J., González-Benito, J., &, Galende, J., (2009a). The intervening effect of business innovation capability on the relationship between total quality management and technological innovation. International Journal of Production Research, 47 (18), 5087-5107.
    • (2009) International Journal of Production Research , vol.47 , Issue.18 , pp. 5087-5107
    • Perdomo-Ortiz, J.1    González-Benito, J.2    Galende, J.3
  • 40
    • 68249096466 scopus 로고    scopus 로고
    • An analysis of the relationship between total quality management based human resource management practices and innovation
    • Perdomo-Ortiz, J., González-Benito, J., &, Galende, J., (2009b). An analysis of the relationship between total quality management based human resource management practices and innovation. International Journal of Human Resource Management, 20 (5), 1191-1218.
    • (2009) International Journal of Human Resource Management , vol.20 , Issue.5 , pp. 1191-1218
    • Perdomo-Ortiz, J.1    González-Benito, J.2    Galende, J.3
  • 42
    • 3142666995 scopus 로고    scopus 로고
    • Quality management and personnel participation: Improvement teams, a solution for ISO 9000 system maintenance problems in small to medium-sized enterprises
    • Prado, J. C, Fernández-González, A. J., &, García-Lorenzo, A., (2004). Quality management and personnel participation: Improvement teams, a solution for ISO 9000 system maintenance problems in small to medium-sized enterprises. Human Factors and Ergonomics in Manufacturing, 14 (3), 221-237.
    • (2004) Human Factors and Ergonomics in Manufacturing , vol.14 , Issue.3 , pp. 221-237
    • Prado, J.C.1    Fernández-González, A.J.2    García-Lorenzo, A.3
  • 43
    • 27844602219 scopus 로고    scopus 로고
    • The relationship between TQM practices, quality performance, and innovation performance: An empirical examination
    • Prajogo, D. I., &, Sohal, A. S., (2003). The relationship between TQM practices, quality performance, and innovation performance: An empirical examination. International Journal of Quality & Reliability Management, 20 (8), 901-918.
    • (2003) International Journal of Quality & Reliability Management , vol.20 , Issue.8 , pp. 901-918
    • Prajogo, D.I.1    Sohal, A.S.2
  • 44
    • 16244409499 scopus 로고    scopus 로고
    • The relationship between organization strategy, total quality management (TQM) and organization performance-the mediating role of TQM
    • Prajogo, D. I., &, Sohal, A. S., (2006). The relationship between organization strategy, total quality management (TQM) and organization performance-the mediating role of TQM. European Journal of Operational Research, 168 (1), 35-50.
    • (2006) European Journal of Operational Research , vol.168 , Issue.1 , pp. 35-50
    • Prajogo, D.I.1    Sohal, A.S.2
  • 45
    • 0012795241 scopus 로고    scopus 로고
    • Total quality management and sustainable competitive advantage
    • Reed, R., Lemark, D. J., &, Mero, N. P., (2000). Total quality management and sustainable competitive advantage. Journal of Quality Management, 5, 5-26.
    • (2000) Journal of Quality Management , vol.5 , pp. 5-26
    • Reed, R.1    Lemark, D.J.2    Mero, N.P.3
  • 46
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Samson, D., &, Terziovski, M., (1999). The relationship between total quality management practices and operational performance. Journal of Operations Management, 17 (4), 393-409.
    • (1999) Journal of Operations Management , vol.17 , Issue.4 , pp. 393-409
    • Samson, D.1    Terziovski, M.2
  • 47
    • 0038239695 scopus 로고    scopus 로고
    • The effect of market orientation on buyer-beller relathioship satisfaction
    • Sanzo, M. J., Santos, M. L., Vázquez, R., &, Úlvarez, L. I., (2003). The effect of market orientation on buyer-beller relathioship satisfaction. Industrial Marketing Management, 32 (4), 327-345.
    • (2003) Industrial Marketing Management , vol.32 , Issue.4 , pp. 327-345
    • Sanzo, M.J.1    Santos, M.L.2    Vázquez, R.3    Úlvarez, L.I.4
  • 48
    • 4143087474 scopus 로고    scopus 로고
    • Relationship between TQM and innovation: An empirical study
    • Singh, P. J., &, Smith, A. J., (2004). Relationship between TQM and innovation: An empirical study. Journal of Manufacturing Technology Management, 15 (5), 394-401.
    • (2004) Journal of Manufacturing Technology Management , vol.15 , Issue.5 , pp. 394-401
    • Singh, P.J.1    Smith, A.J.2
  • 49
    • 0000837771 scopus 로고    scopus 로고
    • Customer-led and market-oriented: Let's not confuse the two
    • Slater, S. F., &, Narver, J. C., (1998). Customer-led and market-oriented: Let's not confuse the two. Strategic Management Journal, 19 (10), 1001-1006.
    • (1998) Strategic Management Journal , vol.19 , Issue.10 , pp. 1001-1006
    • Slater, S.F.1    Narver, J.C.2
  • 50
    • 0001703490 scopus 로고    scopus 로고
    • Innovation capacity: Working towards a mechanism for improving innovation within an inter-organizational network
    • Szeto, E., (2000). Innovation capacity: Working towards a mechanism for improving innovation within an inter-organizational network. TQM Magazine, 12 (2), 149-157.
    • (2000) TQM Magazine , vol.12 , Issue.2 , pp. 149-157
    • Szeto, E.1
  • 51
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Terziovski, M., &, Samson, D., (1999). The relationship between total quality management practices and operational performance. Journal of Operations Management, 17 (4), 393-409.
    • (1999) Journal of Operations Management , vol.17 , Issue.4 , pp. 393-409
    • Terziovski, M.1    Samson, D.2
  • 54
    • 0033271225 scopus 로고    scopus 로고
    • Change and complementarities in the new competitive landscape: A European Panel Study 1992-1996
    • Whittington, R., Pettigrew, A., Peck, S., Fenton, E., &, Conyon, M., (1999). Change and complementarities in the new competitive landscape: A European Panel Study 1992-1996. Organization Science, 10, 583-600.
    • (1999) Organization Science , vol.10 , pp. 583-600
    • Whittington, R.1    Pettigrew, A.2    Peck, S.3    Fenton, E.4    Conyon, M.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.