A study of the ISO 9000 certification process: Consultant profiles and company behaviour

Managing Service Quality

Volumn 15, Issue 3, 2005, Pages 290-305

  Marimon Viadiu, Frederic ^a   Cristóbal Fransi, Eduard ^b  

^a UNIVERSITAT INTERNACIONAL DE CATALUNYA   (Spain)

^b UNIVERSITY OF LLEIDA   (Spain)

Author keywords

Assessment; ISO 9000 series; Management consultancy; Quality; Spain

Indexed keywords

EID: 19744369612     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520510597836     Document Type: Article

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