An empirical investigation of the impacts of internal/external facilitators on the project success of ERP: A structural equation model

Decision Support Systems

Volumn 50, Issue 2, 2011, Pages 480-490

  Tsai, Wen Hsien ^a   Shaw, Michael J ^b   Fan, Yi Wen ^a   Liu, Jau Yang ^c   Lee, Kuen Chang ^a   Chen, Hui Chiao ^a  

^a NATIONAL CENTRAL UNIVERSITY   (Taiwan)

^b UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

^c CHINESE CULTURE UNIVERSITY   (Taiwan)

Author keywords

Enterprise resource planning (ERP); Implementation consultant; Information systems success; Project management (PM); SERVQUAL; System performance; System vendor

Indexed keywords

IMPLEMENTATION CONSULTANT; INFORMATION SYSTEMS SUCCESS; SERVQUAL; SYSTEM PERFORMANCE; SYSTEM VENDOR;

ENTERPRISE RESOURCE MANAGEMENT; INDUSTRY; INFORMATION SYSTEMS; MANAGEMENT SCIENCE; PLANNING; PLASTICS MOLDING; PROJECT MANAGEMENT; RESOURCE ALLOCATION;

ENTERPRISE RESOURCE PLANNING;

EID: 78650168975     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2010.11.005     Document Type: Article

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