-
2
-
-
33645060749
-
Diversity at the executive suite: A resource-based approach to the customer orientation-organizational performance relationship
-
Auh, S. and Menguc, B. (2006), "Diversity at the executive suite: a resource-based approach to the customer orientation-organizational performance relationship" in Journal of Business Research, Vol. 59, No. 5, pp. 564-72.
-
(2006)
Journal of Business Research
, vol.59
, Issue.5
, pp. 564-572
-
-
Auh, S.1
Menguc, B.2
-
3
-
-
0002756763
-
Operations versus strategy - trading tomorrow for today
-
May-June
-
Banks, R.I. and Wheelwright, S.C. (1979), "Operations versus strategy - trading tomorrow for today" in Harvard Business Review, May-June, pp. 112-20.
-
(1979)
Harvard Business Review
, pp. 112-120
-
-
Banks, R.I.1
Wheelwright, S.C.2
-
5
-
-
61649086144
-
Emerging themes in management control: A review of recent literature
-
Berry, A.J., Coad, A.F., Harris, E.P., Otley, D.T. and Stringer, C. (2009), "Emerging themes in management control: a review of recent literature" in The British Accounting Review, Vol. 41, pp. 2-20.
-
(2009)
The British Accounting Review
, vol.41
, pp. 2-20
-
-
Berry, A.J.1
Coad, A.F.2
Harris, E.P.3
Otley, D.T.4
Stringer, C.5
-
6
-
-
3543147718
-
An empirical examination of the effects of information systems integration on business process improvement
-
Bhatt, G.D. (2000), "An empirical examination of the effects of information systems integration on business process improvement" in International Journal of Operations & Production Management, Vol. 20, No. 11, pp. 1331-59.
-
(2000)
International Journal of Operations & Production Management
, vol.20
, Issue.11
, pp. 1331-1359
-
-
Bhatt, G.D.1
-
7
-
-
0002587299
-
Performance measures in UK manufacturing companies: The state of play
-
Bhimani, A. (1993), "Performance measures in UK manufacturing companies: the state of play" in Management Accounting, Vol. 71, No. 11, pp. 20-2.
-
(1993)
Management Accounting
, vol.71
, Issue.11
, pp. 20-22
-
-
Bhimani, A.1
-
8
-
-
3543129537
-
Integrated performance measurement systems: A development guide
-
Bititici, U.S., Carrie, A.S. and McDevitt, L. (1997), "Integrated performance measurement systems: a development guide" in International Journal of Operations & Production Management, Vol. 17, No. 5, pp. 522-34.
-
(1997)
International Journal of Operations & Production Management
, vol.17
, Issue.5
, pp. 522-534
-
-
Bititici, U.S.1
Carrie, A.S.2
McDevitt, L.3
-
9
-
-
33749394675
-
Dynamics of performance measurement and organisational culture
-
Bititci, U.S., Mendibil, K., Nudurupati, S., Garengo, P. and Turner, T. (2006), "Dynamics of performance measurement and organisational culture" in International Journal of Operations & Production Management, Vol. 26, No. 12, pp. 1325-50.
-
(2006)
International Journal of Operations & Production Management
, vol.26
, Issue.12
, pp. 1325-1350
-
-
Bititci, U.S.1
Mendibil, K.2
Nudurupati, S.3
Garengo, P.4
Turner, T.5
-
10
-
-
0009984686
-
Performance measurement in service businesses
-
Brignall, T.J., Fitzgerald, L., Johnston, R., Silvestro, R. and Voss, C. (1991), "Performance measurement in service businesses" in Management Accounting, Vol. 69, No. 10, pp. 34-6.
-
(1991)
Management Accounting
, vol.69
, Issue.10
, pp. 34-36
-
-
Brignall, T.J.1
Fitzgerald, L.2
Johnston, R.3
Silvestro, R.4
Voss, C.5
-
11
-
-
14244253710
-
Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: An exploratory study
-
Chenhall, R.H. (2005), "Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: an exploratory study" in Accounting, Organizations and Society, Vol. 30, No. 5, pp. 395-422.
-
(2005)
Accounting, Organizations and Society
, vol.30
, Issue.5
, pp. 395-422
-
-
Chenhall, R.H.1
-
12
-
-
34547772050
-
Multiple perspectives of performance measures
-
Chenhall, R.H. and Langfield-Smith, K. (2007), "Multiple perspectives of performance measures" in European Management Journal, Vol. 25, No. 4, pp. 266-82.
-
(2007)
European Management Journal
, vol.25
, Issue.4
, pp. 266-282
-
-
Chenhall, R.H.1
Langfield-Smith, K.2
-
13
-
-
3042822875
-
Non-financial measures of performance in management
-
Clarke, P. (1995), "Non-financial measures of performance in management" in Accountancy Ireland, Vol. 27, No. 2, pp. 22-4.
-
(1995)
Accountancy Ireland
, vol.27
, Issue.2
, pp. 22-24
-
-
Clarke, P.1
-
14
-
-
67349102808
-
Dynamic performance measurement with intangible assets
-
Corona, C. (2009), "Dynamic performance measurement with intangible assets" in Review of Accounting Studies, Vol. 14, Nos 2/3, pp. 314-48.
-
(2009)
Review of Accounting Studies
, vol.14
, Issue.2-3
, pp. 314-348
-
-
Corona, C.1
-
15
-
-
0012038947
-
The SMART way to define and sustain success
-
Cross, K.F. and Lynch, R.L. (1988-1989), "The SMART way to define and sustain success" in National Productivity Review, Vol. 9, No. 1, pp. 23-33.
-
(1988)
National Productivity Review
, vol.9
, Issue.1
, pp. 23-33
-
-
Cross, K.F.1
Lynch, R.L.2
-
16
-
-
0001887202
-
The use of strategic performance variables as leading indicators in financial analysts' forecasts
-
Dempsey, S.J., Gatti, J.F., Grinnell, D.J. and Cats-Baril, W.L. (1997), "The use of strategic performance variables as leading indicators in financial analysts' forecasts" in Journal of Financial Statement Analysis, Vol. 2, No. 4, pp. 61-79.
-
(1997)
Journal of Financial Statement Analysis
, vol.2
, Issue.4
, pp. 61-79
-
-
Dempsey, S.J.1
Gatti, J.F.2
Grinnell, D.J.3
Cats-Baril, W.L.4
-
17
-
-
0003449093
-
-
Business One Irwin, Homewood, IL
-
Dixon, J.R., Nanni, A.J. and Vollmann, T.E. (1990), The New Performance Challenge: Measuring Operations for World-Class Competition, Business One Irwin, Homewood, IL.
-
(1990)
The New Performance Challenge: Measuring Operations for World-Class Competition
-
-
Dixon, J.R.1
Nanni, A.J.2
Vollmann, T.E.3
-
18
-
-
0002478039
-
The emerging theory of manufacturing
-
May/June
-
Drucker, P.E. (1990), "The emerging theory of manufacturing" in Harvard Business Review, May/June, pp. 94-102.
-
(1990)
Harvard Business Review
, pp. 94-102
-
-
Drucker, P.E.1
-
19
-
-
0002983916
-
Creating a comprehensive system to measure performance - financial results should not generate the most rewards
-
Eccles, R.G. and Pyburn, P.J. (1992), "Creating a comprehensive system to measure performance - financial results should not generate the most rewards" in Management Accounting, Vol. 74, No. 4, pp. 41-4.
-
(1992)
Management Accounting
, vol.74
, Issue.4
, pp. 41-44
-
-
Eccles, R.G.1
Pyburn, P.J.2
-
20
-
-
0030559921
-
Towards consistent performance management systems
-
Flapper, S.D.P., Fortuin, L. and Stoop, P.P.M. (1996), "Towards consistent performance management systems" in International Journal of Operations & Production Management, Vol. 16, No. 7, pp. 27-37.
-
(1996)
International Journal of Operations & Production Management
, vol.16
, Issue.7
, pp. 27-37
-
-
Flapper, S.D.P.1
Fortuin, L.2
Stoop, P.P.M.3
-
21
-
-
24144451277
-
A review of performance measurement: Towards performance management
-
Folan, P. and Browne, J. (2005), "A review of performance measurement: towards performance management" in Computers in Industry, Vol. 56, No. 7, pp. 663-80.
-
(2005)
Computers in Industry
, vol.56
, Issue.7
, pp. 663-680
-
-
Folan, P.1
Browne, J.2
-
22
-
-
3042703559
-
-
CAM-I, Arlington, TX
-
Foster, G. and Gupta, M. (1994), Marketing, Cost Management and Management Accounting, CAM-I, Arlington, TX.
-
(1994)
Marketing, Cost Management and Management Accounting
-
-
Foster, G.1
Gupta, M.2
-
23
-
-
18844425509
-
Performance measurement systems in SMEs: A review for a research agenda
-
Garengo, P., Biazzo, S. and Bititci, U.S. (2005), "Performance measurement systems in SMEs: a review for a research agenda" in International Journal of Management Reviews, Vol. 7, No. 1, pp. 25-47.
-
(2005)
International Journal of Management Reviews
, vol.7
, Issue.1
, pp. 25-47
-
-
Garengo, P.1
Biazzo, S.2
Bititci, U.S.3
-
24
-
-
0031076668
-
An integrated dynamic performance measurement system for improving manufacturing competitiveness
-
Ghalayini, A.M., Noble, J.S. and Crowe, T.J. (1997), "An integrated dynamic performance measurement system for improving manufacturing competitiveness" in International Journal of Production Economics, Vol. 48, No. 3, pp. 207-25.
-
(1997)
International Journal of Production Economics
, vol.48
, Issue.3
, pp. 207-225
-
-
Ghalayini, A.M.1
Noble, J.S.2
Crowe, T.J.3
-
25
-
-
4344564008
-
A literature review of manufacturing performance measures and measurement in an organizational context: A framework and direction for future research
-
Gomes, C.F.Y., Mahmoud, M. and Lisboa, J.V. (2004a), "A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research" in Journal of Manufacturing Technology Management, Vol. 15, No. 6, pp. 511-30.
-
(2004)
Journal of Manufacturing Technology Management
, vol.15
, Issue.6
, pp. 511-530
-
-
Gomes, C.F.Y.1
Mahmoud, M.2
Lisboa, J.V.3
-
26
-
-
3042773326
-
An examination of manufacturing organizations performance evaluation: Analysis, implications and a framework for future research
-
Gomes, C.F.Y., Mahmoud, M. and Lisboa, J.V. (2004b), "An examination of manufacturing organizations performance evaluation: analysis, implications and a framework for future research" in International Journal of Operations & Production Management, Vol. 24, No. 5, pp. 488-513.
-
(2004)
International Journal of Operations & Production Management
, vol.24
, Issue.5
, pp. 488-513
-
-
Gomes, C.F.Y.1
Mahmoud, M.2
Lisboa, J.V.3
-
27
-
-
33745263258
-
Key performance factors of manufacturing effective performance: The impact of customers and employees
-
Gomes, C.F.Y., Mahmoud, M. and Lisboa, J.V. (2006), "Key performance factors of manufacturing effective performance: the impact of customers and employees" in The TQM Magazine, Vol. 18, No. 4, pp. 323-40.
-
(2006)
The TQM Magazine
, vol.18
, Issue.4
, pp. 323-340
-
-
Gomes, C.F.Y.1
Mahmoud, M.2
Lisboa, J.V.3
-
28
-
-
33846062776
-
An investigation of information availability and sharability for organizational performance measures
-
Gomes, C.F.Y., Mahmoud, M. and Lisboa, J.V. (2007), "An investigation of information availability and sharability for organizational performance measures" in International Journal of Business Information Systems, Vol. 2, No. 1, pp. 1-20.
-
(2007)
International Journal of Business Information Systems
, vol.2
, Issue.1
, pp. 1-20
-
-
Gomes, C.F.Y.1
Mahmoud, M.2
Lisboa, J.V.3
-
29
-
-
51249094058
-
Project management in the context of organizational change: The case of the Portuguese public sector
-
Gomes, C.F.Y., Mahmoud, M. and Lisboa, J.V. (2008), "Project management in the context of organizational change: the case of the Portuguese public sector" in International Journal of Public Sector Management, Vol. 21, No. 6, pp. 573-85.
-
(2008)
International Journal of Public Sector Management
, vol.21
, Issue.6
, pp. 573-585
-
-
Gomes, C.F.Y.1
Mahmoud, M.2
Lisboa, J.V.3
-
30
-
-
0002820237
-
Performance measurement: Implementing strategy
-
Grady, M.W. (1991), "Performance measurement: implementing strategy" in Management Accounting, Vol. 72, No. 12, pp. 49-53.
-
(1991)
Management Accounting
, vol.72
, Issue.12
, pp. 49-53
-
-
Grady, M.W.1
-
31
-
-
0035619784
-
Performance measures and metrics in a supply chain environment
-
Gunasekaram, A., Patel, C. and Tirtiroglu, E. (2001), "Performance measures and metrics in a supply chain environment" in International Journal of Operations & Production Management, Vol. 21, Nos 1/2, pp. 71-8.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.1-2
, pp. 71-78
-
-
Gunasekaram, A.1
Patel, C.2
Tirtiroglu, E.3
-
32
-
-
0003506109
-
-
Prentice-Hall, Upper Saddle River, NJ, 6th ed
-
Hair, J.F., Black, B., Babin, B., Anderson, R.E. and Tatham, R.L. (2005), Multivariate Data Analysis, 6th ed., Prentice-Hall, Upper Saddle River, NJ.
-
(2005)
Multivariate Data Analysis
-
-
Hair, J.F.1
Black, B.2
Babin, B.3
Anderson, R.E.4
Tatham, R.L.5
-
33
-
-
0002605617
-
Managing as if tomorrow mattered
-
May-June
-
Hayes, R.H. and Garvin, D.A. (1982), "Managing as if tomorrow mattered" in Harvard Business Review, May-June, pp. 70-9.
-
(1982)
Harvard Business Review
, pp. 70-79
-
-
Hayes, R.H.1
Garvin, D.A.2
-
34
-
-
0003672417
-
-
Harvard Business School Press, Boston, MA
-
Johnson, H.T. and Kaplan, R.S. (1987), Relevance Lost - The Rise and Fall of Management Accounting, Harvard Business School Press, Boston, MA.
-
(1987)
Relevance Lost - The Rise and Fall of Management Accounting
-
-
Johnson, H.T.1
Kaplan, R.S.2
-
35
-
-
34447631225
-
Project management assets and their relationship with the project management capability of the firm
-
Jugdev, K., Mathur, G. and Fung, T.S. (2007), "Project management assets and their relationship with the project management capability of the firm" in International Journal of Project Management, Vol. 25, No. 6, pp. 560-8.
-
(2007)
International Journal of Project Management
, vol.25
, Issue.6
, pp. 560-568
-
-
Jugdev, K.1
Mathur, G.2
Fung, T.S.3
-
36
-
-
0001451553
-
Measuring manufacturing performance: A new challenge for managerial accounting research
-
Kaplan, R.S. (1983), "Measuring manufacturing performance: a new challenge for managerial accounting research" in Accounting Review, Vol. 58, No. 4, pp. 686-703.
-
(1983)
Accounting Review
, vol.58
, Issue.4
, pp. 686-703
-
-
Kaplan, R.S.1
-
37
-
-
0026494564
-
The balanced scorecard - measures that drive performance
-
Kaplan, R.S. and Norton, D.P. (1992), "The balanced scorecard - measures that drive performance" in Harvard Business Review, Vol. 70, No. 1, pp. 71-9.
-
(1992)
Harvard Business Review
, vol.70
, Issue.1
, pp. 71-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
38
-
-
0000142161
-
Putting the balanced scorecard to work
-
Kaplan, R.S. and Norton, D.P. (1993), "Putting the balanced scorecard to work" in Harvard Business Review, Vol. 71, No. 5, pp. 134-47.
-
(1993)
Harvard Business Review
, vol.71
, Issue.5
, pp. 134-147
-
-
Kaplan, R.S.1
Norton, D.P.2
-
39
-
-
0002091684
-
Using the balanced scorecard as a strategic management system
-
Kaplan, R.S. and Norton, D.P. (1996), "Using the balanced scorecard as a strategic management system" in Harvard Business Review, Vol. 74, No. 1, pp. 75-85.
-
(1996)
Harvard Business Review
, vol.74
, Issue.1
, pp. 75-85
-
-
Kaplan, R.S.1
Norton, D.P.2
-
40
-
-
71149116174
-
Causal relationship between HRM policies and organisational performance: Evidence from the Greek manufacturing sector
-
Katou, A.A. and Budhwa, P.S. (2010), "Causal relationship between HRM policies and organisational performance: evidence from the Greek manufacturing sector" in European Management Journal, Vol. 28, No. 1, pp. 25-39.
-
(2010)
European Management Journal
, vol.28
, Issue.1
, pp. 25-39
-
-
Katou, A.A.1
Budhwa, P.S.2
-
41
-
-
0002352706
-
Are your performance measures obsolete?
-
Keegan, D.P., Eiler, R.G. and Jones, C.R. (1989), "Are your performance measures obsolete?" in Management Accounting, Vol. 70, pp. 45-50.
-
(1989)
Management Accounting
, vol.70
, pp. 45-50
-
-
Keegan, D.P.1
Eiler, R.G.2
Jones, C.R.3
-
42
-
-
10644252753
-
A dynamic performance measurement system: Evidence from small Finnish technology companies
-
Laitinen, E.K. (2002), "A dynamic performance measurement system: evidence from small Finnish technology companies" in Scandinavian Journal of Management, Vol. 18, No. 1, pp. 65-99.
-
(2002)
Scandinavian Journal of Management
, vol.18
, Issue.1
, pp. 65-99
-
-
Laitinen, E.K.1
-
44
-
-
0011048056
-
Measuring performance in an advanced manufacturing environment
-
McNair, C.J. and Mosconi, W. (1987), "Measuring performance in an advanced manufacturing environment" in Management Accounting, Vol. 69, No. 1, pp. 28-31.
-
(1987)
Management Accounting
, vol.69
, Issue.1
, pp. 28-31
-
-
McNair, C.J.1
Mosconi, W.2
-
45
-
-
3042782246
-
The road to manufacturing excellence: Using performance measures to become world-class
-
March-April
-
Manoochehri, G. (1999), "The road to manufacturing excellence: using performance measures to become world-class" in Industrial Management, March-April, pp. 7-13.
-
(1999)
Industrial Management
, pp. 7-13
-
-
Manoochehri, G.1
-
46
-
-
45749115781
-
Researching performance measurement systems
-
Marchand, M. and Raymond, L. (2008), "Researching performance measurement systems" in International Journal of Operations & Production Management, Vol. 28, No. 7, pp. 663-86.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.7
, pp. 663-686
-
-
Marchand, M.1
Raymond, L.2
-
47
-
-
0034396455
-
A framework for auditing and enhancing performance measurement systems
-
Medori, D. and Steeple, D. (2000), "A framework for auditing and enhancing performance measurement systems" in International Journal of Operations & Production Management, Vol. 20, No. 5, pp. 520-33.
-
(2000)
International Journal of Operations & Production Management
, vol.20
, Issue.5
, pp. 520-533
-
-
Medori, D.1
Steeple, D.2
-
48
-
-
84992924999
-
Measuring the effectiveness of managerial action in SMEs: An empirical analysis of management's response to industry competitive forces
-
Metts, G.A. (2007), "Measuring the effectiveness of managerial action in SMEs: an empirical analysis of management's response to industry competitive forces" in Management Research News, Vol. 30, No. 12, pp. 892-914.
-
(2007)
Management Research News
, vol.30
, Issue.12
, pp. 892-914
-
-
Metts, G.A.1
-
49
-
-
28344435907
-
The evolution of performance measurement research: Developments in the last decade and a research agenda for the next
-
Neely, A. (2005), "The evolution of performance measurement research: developments in the last decade and a research agenda for the next" in International Journal of Operations & Production Management, Vol. 25, No. 12, pp. 1264-77.
-
(2005)
International Journal of Operations & Production Management
, vol.25
, Issue.12
, pp. 1264-1277
-
-
Neely, A.1
-
50
-
-
84993043289
-
The performance prism in practice
-
Neely, A., Adams, C. and Crowe, P. (2001), "The performance prism in practice" in Measuring Business Excellence, Vol. 5, No. 2, pp. 6-11.
-
(2001)
Measuring Business Excellence
, vol.5
, Issue.2
, pp. 6-11
-
-
Neely, A.1
Adams, C.2
Crowe, P.3
-
51
-
-
3843098036
-
Designing performance measures: A structured approach
-
Neely, A., Richards, H., Mills, J., Platts, K. and Bourne, M. (1997), "Designing performance measures: a structured approach" in International Journal of Operations & Production Management, Vol. 17, No. 11, pp. 1131-52.
-
(1997)
International Journal of Operations & Production Management
, vol.17
, Issue.11
, pp. 1131-1152
-
-
Neely, A.1
Richards, H.2
Mills, J.3
Platts, K.4
Bourne, M.5
-
52
-
-
0003849129
-
-
Findlay, London
-
Neely, A., Mills, J.F., Gregory, M.J., Richards, A.H., Platts, K.W. and Bourn, M.C.S. (1996), Getting the Measure of Your Business, Findlay, London.
-
(1996)
Getting the Measure of Your Business
-
-
Neely, A.1
Mills, J.F.2
Gregory, M.J.3
Richards, A.H.4
Platts, K.W.5
Bourn, M.C.S.6
-
53
-
-
45749100455
-
Impact of value chain activities on quality and innovation
-
Prajogo, D.I., McDermott, P. and Goh, M. (2008), "Impact of value chain activities on quality and innovation" in International Journal of Operations & Production Management, Vol. 28, No. 7, pp. 615-35.
-
(2008)
International Journal of Operations & Production Management
, vol.28
, Issue.7
, pp. 615-635
-
-
Prajogo, D.I.1
McDermott, P.2
Goh, M.3
-
54
-
-
18844390008
-
A performance measurement paradigm for integrating strategy formulation: A review of systems and frameworks
-
Pun, K.F. and White, A.S. (2005), "A performance measurement paradigm for integrating strategy formulation: a review of systems and frameworks" in International Journal of Management Reviews, Vol. 7, No. 1, pp. 49-71.
-
(2005)
International Journal of Management Reviews
, vol.7
, Issue.1
, pp. 49-71
-
-
Pun, K.F.1
White, A.S.2
-
55
-
-
55349106515
-
Measuring innovation best practices: Improvement of an innovation index integrating threshold and synergy effects
-
Rejeb, H.B., Morel-Guimarães, L., Boly, V. and Assiélou, N.G. (2008), "Measuring innovation best practices: improvement of an innovation index integrating threshold and synergy effects" in Technovation, Vol. 28, No. 12, pp. 838-54.
-
(2008)
Technovation
, vol.28
, Issue.12
, pp. 838-854
-
-
Rejeb, H.B.1
Morel-Guimarães, L.2
Boly, V.3
Assiélou, N.G.4
-
56
-
-
0347195710
-
Manufacturing performance in the 1990s: Measuring for excellence
-
Santori, P.R. and Anderson, A.D. (1987), "Manufacturing performance in the 1990s: measuring for excellence" in Journal of Accountancy, Vol. 164, No. 5, pp. 141-7.
-
(1987)
Journal of Accountancy
, vol.164
, Issue.5
, pp. 141-147
-
-
Santori, P.R.1
Anderson, A.D.2
-
57
-
-
33645668377
-
Measuring supply chain performance: Current research and future directions
-
Shepherd, C. and Gunter, H. (2006), "Measuring supply chain performance: current research and future directions" in International Journal of Productivity and Performance Management, Vol. 55, No. 4, pp. 242-58.
-
(2006)
International Journal of Productivity and Performance Management
, vol.55
, Issue.4
, pp. 242-258
-
-
Shepherd, C.1
Gunter, H.2
-
58
-
-
0034394074
-
Performance measurement: A critical analysis of the literature with respect to total quality management
-
Sinclair, D. and Zairi, M. (2000), "Performance measurement: a critical analysis of the literature with respect to total quality management" in International Journal of Management Reviews, Vol. 2, No. 2, pp. 145-68.
-
(2000)
International Journal of Management Reviews
, vol.2
, Issue.2
, pp. 145-168
-
-
Sinclair, D.1
Zairi, M.2
-
59
-
-
0033449358
-
Measuring maintenance performance: A holistic approach
-
Tsang, A.H.C., Jardine, A.K.S. and Kolodny, H. (1999), "Measuring maintenance performance: a holistic approach" in International Journal of Operations & Production Management, Vol. 19, No. 7, pp. 691-715.
-
(1999)
International Journal of Operations & Production Management
, vol.19
, Issue.7
, pp. 691-715
-
-
Tsang, A.H.C.1
Jardine, A.K.S.2
Kolodny, H.3
-
60
-
-
0035629145
-
The role of customer relationships in the growth of small- to medium-sized manufacturers
-
Valsamakis, V.P. and Sprague, L.G. (2001), "The role of customer relationships in the growth of small- to medium-sized manufacturers" in International Journal of Operations & Production Management, Vol. 21, No. 4, pp. 427-45.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.4
, pp. 427-445
-
-
Valsamakis, V.P.1
Sprague, L.G.2
-
61
-
-
0032652130
-
The forces that shape organizational performance measurement systems: An interdisciplinary review
-
Waggoner, D.B., Neely, A.D. and Kennerley, M. (1999), "The forces that shape organizational performance measurement systems: an interdisciplinary review" in International Journal of Production Economics, Vol. 60-61, pp. 53-60.
-
(1999)
International Journal of Production Economics
, vol.60-61
, pp. 53-60
-
-
Waggoner, D.B.1
Neely, A.D.2
Kennerley, M.3
|