메뉴 건너뛰기




Volumn 21, Issue 4, 2004, Pages 307-330

The role of social and intellectual capital in achieving competitive advantage through enterprise resource planning (ERP) systems

Author keywords

Competitive advantage; Dual core systems; Enterprise resource planning; Loosely coupled systems

Indexed keywords

COMPUTER SOFTWARE; INFORMATION SCIENCE; INFORMATION TECHNOLOGY; INTELLECTUAL PROPERTY; MANAGEMENT; RESEARCH; SOCIETIES AND INSTITUTIONS;

EID: 9944256482     PISSN: 09234748     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jengtecman.2004.09.005     Document Type: Article
Times cited : (129)

References (99)
  • 1
    • 0036001864 scopus 로고    scopus 로고
    • Social capital: Prospects for a new concept
    • Adler, P.S., Kwon, S., 2002. Social capital: prospects for a new concept. Academy of Management Review 27 (1), 17-40.
    • (2002) Academy of Management Review , vol.27 , Issue.1 , pp. 17-40
    • Adler, P.S.1    Kwon, S.2
  • 3
    • 9944230774 scopus 로고
    • Sociotechnical systems: Innovations in designing high-performing systems
    • Barco, W., Pasmore, W., 1986. Sociotechnical systems: innovations in designing high-performing systems. Special Issue 1. Journal of Applied Behavioral Science 22, 153-162.
    • (1986) Journal of Applied Behavioral Science , vol.22 , Issue.SPEC. ISSUE 1 , pp. 153-162
    • Barco, W.1    Pasmore, W.2
  • 4
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney, J.B., 1991. Firm resources and sustained competitive advantage. Journal of Management 17, 99-120.
    • (1991) Journal of Management , vol.17 , pp. 99-120
    • Barney, J.B.1
  • 5
    • 0002086304 scopus 로고
    • Looking inside for competitive advantage
    • Barney, J.B., 1995. Looking inside for competitive advantage. Academy of Management Executive 9 (4), 49-61.
    • (1995) Academy of Management Executive , vol.9 , Issue.4 , pp. 49-61
    • Barney, J.B.1
  • 6
    • 0012309323 scopus 로고
    • Men, spindles and material requirement planning: Enhancing implementation
    • Belt, B., 1979. Men, spindles and material requirement planning: enhancing implementation. Production and Inventory Management 1, 54-65.
    • (1979) Production and Inventory Management , vol.1 , pp. 54-65
    • Belt, B.1
  • 8
    • 0008446878 scopus 로고    scopus 로고
    • SAP acts to head off more system problems
    • November
    • Boudette, N.E., November 1999. SAP acts to head off more system problems. The Wall Street Journal.
    • (1999) The Wall Street Journal.
    • Boudette, N.E.1
  • 9
    • 9944225467 scopus 로고    scopus 로고
    • Reaping the rewards of enterprise solutions: What you must know - And do - to optimize the return on your investment in enterprise business solutions
    • Brenner, B., Cheese, P., 1999. Reaping the rewards of enterprise solutions: what you must know - and do - to optimize the return on your investment in enterprise business solutions. Enterprise Perspectives. Anderson Consulting.
    • (1999) Enterprise Perspectives. Anderson Consulting.
    • Brenner, B.1    Cheese, P.2
  • 12
    • 0026209171 scopus 로고
    • Creating a sense of mission
    • Campbell, A., Yeung, S., 1991. Creating a sense of mission. Long Range Planning 24 (4), 10-20.
    • (1991) Long Range Planning , vol.24 , Issue.4 , pp. 10-20
    • Campbell, A.1    Yeung, S.2
  • 13
    • 0004065169 scopus 로고    scopus 로고
    • The Web of life: A new scientific understanding of living systems
    • New York
    • Capra, F., 1996. The Web of Life: A New Scientific Understanding of Living Systems. Anchor Books, New York.
    • (1996) Anchor Books
    • Capra, F.1
  • 14
    • 0002572223 scopus 로고    scopus 로고
    • Flexible commitment: A key to strategic success
    • Chakravarthy, B.S., 1996. Flexible commitment: a key to strategic success. Strategy and Leadership 24 (3), 14-20.
    • (1996) Strategy and Leadership , vol.24 , Issue.3 , pp. 14-20
    • Chakravarthy, B.S.1
  • 15
    • 84964115275 scopus 로고
    • Principles of Sociotechnical design revisited
    • Cherns, A., 1987. Principles of Sociotechnical design revisited. Human Relations 40, 153-162.
    • (1987) Human Relations , vol.40 , pp. 153-162
    • Cherns, A.1
  • 16
    • 0042495517 scopus 로고    scopus 로고
    • What enables self-organizing behavior in business?
    • Coleman Jr., H.J., 1999. What enables self-organizing behavior in business? Emergence 1 (1), 33-48.
    • (1999) Emergence , vol.1 , Issue.1 , pp. 33-48
    • Coleman Jr., H.J.1
  • 17
    • 84936823500 scopus 로고
    • Social capital in the creation of human capital
    • Coleman, J.S., 1988. Social capital in the creation of human capital. American Journal of Sociology 94, S95-S120.
    • (1988) American Journal of Sociology , vol.94
    • Coleman, J.S.1
  • 18
    • 0030491789 scopus 로고    scopus 로고
    • A resource-based theory of the firm: Knowledge versus opportunism
    • Conner, K.R., Prahalad, C.K., 1996. A resource-based theory of the firm: knowledge versus opportunism. Organization Science 7 (5), 477-501.
    • (1996) Organization Science , vol.7 , Issue.5 , pp. 477-501
    • Conner, K.R.1    Prahalad, C.K.2
  • 19
    • 0000967577 scopus 로고    scopus 로고
    • A dual-core model of organizational innovation
    • Daft, R.L., 1996. A dual-core model of organizational innovation. Academy of Management Journal 21 (2), 193-210.
    • (1996) Academy of Management Journal , vol.21 , Issue.2 , pp. 193-210
    • Daft, R.L.1
  • 22
    • 0032112063 scopus 로고    scopus 로고
    • Putting the enterprise into the enterprise system
    • July-August
    • Davenport, T.H., July-August 1998. Putting the enterprise into the enterprise system. Harvard Business Review 76 (4), 121-131.
    • (1998) Harvard Business Review , vol.76 , Issue.4 , pp. 121-131
    • Davenport, T.H.1
  • 23
    • 0000857363 scopus 로고
    • Asset stock accumulation and sustainability of competitive advantage
    • Dierickx, I., Cool, K., 1989. Asset stock accumulation and sustainability of competitive advantage. Management Science 35 (12), 1504-1511.
    • (1989) Management Science , vol.35 , Issue.12 , pp. 1504-1511
    • Dierickx, I.1    Cool, K.2
  • 24
    • 0012300333 scopus 로고    scopus 로고
    • Stretching toward enterprise flexibility with ERP
    • Dillon, C.K., 1999. Stretching toward enterprise flexibility with ERP. APICS - The Performance Advantage 38-43.
    • (1999) APICS - the Performance Advantage , pp. 38-43
    • Dillon, C.K.1
  • 27
    • 0000111684 scopus 로고
    • Making fast strategic decisions in high-velocity environments
    • Eisenhardt, K.M., 1989. Making fast strategic decisions in high-velocity environments. Academy of Management Journal 32, 1504-1513.
    • (1989) Academy of Management Journal , vol.32 , pp. 1504-1513
    • Eisenhardt, K.M.1
  • 28
    • 0001275618 scopus 로고    scopus 로고
    • What is the right supply chain for your product?
    • March-April
    • Fisher, M.L., March-April 1997. What is the right supply chain for your product? Harvard Business Review 105-116.
    • (1997) Harvard Business Review , pp. 105-116
    • Fisher, M.L.1
  • 31
    • 0027630926 scopus 로고
    • Building a learning organization
    • July-August
    • Garvin, D., July-August 1993. Building a learning organization. Harvard Business Review 42-55.
    • (1993) Harvard Business Review , pp. 42-55
    • Garvin, D.1
  • 32
    • 84989059716 scopus 로고
    • Global strategy: An organizing framework
    • Ghoshal, S., 1987. Global strategy: an organizing framework. Strategic Management Journal 8 (5), 425-440.
    • (1987) Strategic Management Journal , vol.8 , Issue.5 , pp. 425-440
    • Ghoshal, S.1
  • 33
    • 84968099966 scopus 로고
    • The resource-based theory of competitive advantage: Implications for strategy formulation
    • Spring
    • Grant, R.M., Spring 1991. The resource-based theory of competitive advantage: implications for strategy formulation. California Management Review 33 (3), 114-135.
    • (1991) California Management Review , vol.33 , Issue.3 , pp. 114-135
    • Grant, R.M.1
  • 35
    • 0027569590 scopus 로고
    • Strategy as stretch and leverage
    • Hamel, G., Prahalad, C.K., 1993. Strategy as stretch and leverage. Harvard Business Review 71 (2), 75-84.
    • (1993) Harvard Business Review , vol.71 , Issue.2 , pp. 75-84
    • Hamel, G.1    Prahalad, C.K.2
  • 37
  • 38
    • 0034266930 scopus 로고    scopus 로고
    • Technological learning, knowledge management, firm growth, and performance: An introductory essay
    • Hitt, M.A., Ireland, R.D., Lee, H., 2000. Technological learning, knowledge management, firm growth, and performance: an introductory essay. Journal of Engineering and Technology Management 17 (3-4), 231-246.
    • (2000) Journal of Engineering and Technology Management , vol.17 , Issue.3-4 , pp. 231-246
    • Hitt, M.A.1    Ireland, R.D.2    Lee, H.3
  • 39
    • 9944253590 scopus 로고
    • The death and life of great american cities
    • London
    • Jacobs, J., 1965. The Death and Life of Great American Cities. Penguin Books, London.
    • (1965) Penguin Books
    • Jacobs, J.1
  • 40
    • 0026494564 scopus 로고
    • The balanced scorecard - Measures that drive performance
    • February
    • Kaplan, R.S., Norton, D.P., February 1992. The balanced scorecard - measures that drive performance. Harvard Business Review 70 (1), 71-79.
    • (1992) Harvard Business Review , vol.70 , Issue.1 , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 42
    • 0000903263 scopus 로고
    • Organizational inertia and momentum: A dynamic model of strategic change
    • Kelly, D., Amburgey, T.L., 1991. Organizational inertia and momentum: a dynamic model of strategic change. Academy of Management Journal 34, 591-612.
    • (1991) Academy of Management Journal , vol.34 , pp. 591-612
    • Kelly, D.1    Amburgey, T.L.2
  • 43
    • 0012292193 scopus 로고    scopus 로고
    • The e-ware war. competition comes to enterprise software
    • Kirkpatrick, D., 1998. The E-Ware war. competition comes to enterprise software. Fortune 7, 102-112.
    • (1998) Fortune , vol.7 , pp. 102-112
    • Kirkpatrick, D.1
  • 45
    • 77954516553 scopus 로고
    • Knowledge of the firm, combinative capabilities, and the replication of technology
    • Kogut B., Zander, U., 1992. Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science 3, 383-397.
    • (1992) Organization Science , vol.3 , pp. 383-397
    • Kogut, B.1    Zander, U.2
  • 46
    • 0030496995 scopus 로고    scopus 로고
    • What firms do: Coordination, identity and learning
    • Kogut, B., Zander, U., 1996. What firms do: coordination, identity and learning. Organization Science 7 (5), 501-518.
    • (1996) Organization Science , vol.7 , Issue.5 , pp. 501-518
    • Kogut, B.1    Zander, U.2
  • 47
    • 84993110605 scopus 로고    scopus 로고
    • An ERP game plan
    • January/February
    • Laughlin, S.P., January/February 1999. An ERP game plan. Journal of Business Strategy 20 (1), 32-37.
    • (1999) Journal of Business Strategy , vol.20 , Issue.1 , pp. 32-37
    • Laughlin, S.P.1
  • 49
    • 0040523225 scopus 로고    scopus 로고
    • Advanced manufacturing technology: Organisational design and strategic flexibility
    • Lee, D., Hitt, M.A., Goldhar, J.D., 1996. Advanced manufacturing technology: organisational design and strategic flexibility. Organization Studies 17 (3), 501-523.
    • (1996) Organization Studies , vol.17 , Issue.3 , pp. 501-523
    • Lee, D.1    Hitt, M.A.2    Goldhar, J.D.3
  • 50
    • 9944227031 scopus 로고    scopus 로고
    • Quality, productivity and complexity: Designing firms to ride the waves and shoot the rapids of turbulent competition
    • Fedor, D.B. Ghosh, S. (Eds.), JAI Press, Stamford, CT
    • Lengnick-Hall, C.A., 1999. Quality, productivity and complexity: designing firms to ride the waves and shoot the rapids of turbulent competition, in: Fedor, D.B. Ghosh, S. (Eds.), Advances in the Management of Organizational Quality, vol. 4. JAI Press, Stamford, CT, pp. 1-56.
    • (1999) Advances in the Management of Organizational Quality , vol.4 , pp. 1-56
    • Lengnick-Hall, C.A.1
  • 52
    • 84989065262 scopus 로고
    • Chaos theory and strategy: Theory application and managerial implications
    • Levy, D., 1994. Chaos theory and strategy: theory application and managerial implications. Strategic Management Journal Summer Special Issue 15, 167-178.
    • (1994) Strategic Management Journal Summer Special Issue , vol.15 , pp. 167-178
    • Levy, D.1
  • 55
    • 84910768709 scopus 로고
    • Seizing competitive initiative
    • MacMillan, I.C., 1982. Seizing competitive initiative. Journal of Business Strategy 2 (4), 43-57.
    • (1982) Journal of Business Strategy , vol.2 , Issue.4 , pp. 43-57
    • MacMillan, I.C.1
  • 56
    • 0000608419 scopus 로고    scopus 로고
    • Company operations
    • February 2
    • Martin, M.H., 1998. Company operations. Fortune 137 (2), 149-151, February 2.
    • (1998) Fortune , vol.137 , Issue.2 , pp. 149-151
    • Martin, M.H.1
  • 57
    • 0031498321 scopus 로고    scopus 로고
    • Strategic leadership: A view from quantum and chaos theories
    • McDaniel Jr., R.R., 1997. Strategic leadership: a view from quantum and chaos theories. Health Care Management Review 22 (1), 21-37.
    • (1997) Health Care Management Review , vol.22 , Issue.1 , pp. 21-37
    • McDaniel Jr., R.R.1
  • 58
    • 9944258825 scopus 로고
    • Fit, failure and the hall of fame
    • Carroll, G., Vogel, D. (Eds.), Pitman Publishing, Marshfield, MA
    • Miles, RE., Snow, C.C., 1984. Fit, failure and the hall of fame. In: Carroll, G., Vogel, D. (Eds.), Strategy and Organization: A West Coast Perspective. Pitman Publishing, Marshfield, MA, pp. 1-19.
    • (1984) Strategy and Organization: A West Coast Perspective , pp. 1-19
    • Miles, R.E.1    Snow, C.C.2
  • 60
    • 0000200225 scopus 로고
    • Understanding technology-structure relationships: Theory development and meta-analytic theory testing
    • Miller, C.C., Glick, W.H., Wang, Y.D., Huber, G.P., 1991. Understanding technology-structure relationships: theory development and meta-analytic theory testing. Academy of Management Journal 34, 370-399.
    • (1991) Academy of Management Journal , vol.34 , pp. 370-399
    • Miller, C.C.1    Glick, W.H.2    Wang, Y.D.3    Huber, G.P.4
  • 62
    • 0032375624 scopus 로고    scopus 로고
    • Social capital, intellectual capital, and the organizational advantage
    • Nahapiet, J., Ghoshal, S., 1998. Social capital, intellectual capital, and the organizational advantage. Academy of Management Review 23 (2), 242-266.
    • (1998) Academy of Management Review , vol.23 , Issue.2 , pp. 242-266
    • Nahapiet, J.1    Ghoshal, S.2
  • 63
    • 0002379111 scopus 로고
    • Face-to-face: Making network organizations work
    • Nohria, N., Eccles, R.C. (Eds.), Harvard Business School Press, Boston
    • Nohria, N., Eccles, R.G., 1992. Face-to-face: making network organizations work. In: Nohria, N., Eccles, R.C. (Eds.), Networks and Organizations: Structure, Form and Action. Harvard Business School Press, Boston, pp. 288-308.
    • (1992) Networks and Organizations: Structure, Form and Action , pp. 288-308
    • Nohria, N.1    Eccles, R.G.2
  • 65
    • 0000106301 scopus 로고
    • Loosely coupled systems: A reconceptualization
    • Orton, J.D., Weick, K.E., 1990. Loosely coupled systems: a reconceptualization. Academy of Management Review 15 (2), 203-223.
    • (1990) Academy of Management Review , vol.15 , Issue.2 , pp. 203-223
    • Orton, J.D.1    Weick, K.E.2
  • 66
    • 0001861114 scopus 로고    scopus 로고
    • Surfing the edge of chaos
    • Pascale, R.T., 1999. Surfing the edge of chaos. Sloan Management Review 40 (3), 83-94.
    • (1999) Sloan Management Review , vol.40 , Issue.3 , pp. 83-94
    • Pascale, R.T.1
  • 68
    • 33644619935 scopus 로고    scopus 로고
    • A new model for the nature of business: It's alive!
    • February 26
    • Petzinger Jr., T., 1999. A new model for the nature of business: it's alive! Wall Street Journal B1, February 26.
    • (1999) Wall Street Journal B1
    • Petzinger Jr., T.1
  • 69
    • 0002392787 scopus 로고
    • Producing sustainable competitive advantage through the effective management of people
    • Pfeffer, J., 1995. Producing sustainable competitive advantage through the effective management of people. Academy of Management Executive 9 (1), 55-69.
    • (1995) Academy of Management Executive , vol.9 , Issue.1 , pp. 55-69
    • Pfeffer, J.1
  • 71
    • 0003189799 scopus 로고    scopus 로고
    • What is strategy?
    • November-December
    • Porter, M.E., November-December 1996. What is strategy? Harvard Business Review 74 (6), 61-78.
    • (1996) Harvard Business Review , vol.74 , Issue.6 , pp. 61-78
    • Porter, M.E.1
  • 73
    • 0001847683 scopus 로고
    • The prosperous community: Social capital and public life
    • Putnam, R.D., 1993. The prosperous community: social capital and public life. American Prospect 13, 35-42.
    • (1993) American Prospect , vol.13 , pp. 35-42
    • Putnam, R.D.1
  • 74
    • 0002417093 scopus 로고
    • Managing Innovation: Controlled Chaos
    • Quinn, J.B., 1985. Managing Innovation: Controlled Chaos. Harvard Business Review 63 (3), 73-84.
    • (1985) Harvard Business Review , vol.63 , Issue.3 , pp. 73-84
    • Quinn, J.B.1
  • 77
    • 0033896397 scopus 로고    scopus 로고
    • Enhancing functionality in an enterprise software package
    • Scott, J.E., Kaindl, L., 2000. Enhancing functionality in an enterprise software package. Information and Management 37, 111-122.
    • (2000) Information and Management , vol.37 , pp. 111-122
    • Scott, J.E.1    Kaindl, L.2
  • 78
    • 0344594026 scopus 로고    scopus 로고
    • Making knowledge the basis of a dynamic theory of the firm
    • Spender, J.C., 1996. Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal 17 (2), 45-62.
    • (1996) Strategic Management Journal , vol.17 , Issue.2 , pp. 45-62
    • Spender, J.C.1
  • 79
    • 85014227884 scopus 로고    scopus 로고
    • The multinational enterprise as a loosely coupled system: The global integration - Local responsiveness dilemma
    • Spender, J.C., Grevesen, W., 1999. The multinational enterprise as a loosely coupled system: the global integration - local responsiveness dilemma. Managerial Finance 25 (2), 63-84.
    • (1999) Managerial Finance , vol.25 , Issue.2 , pp. 63-84
    • Spender, J.C.1    Grevesen, W.2
  • 80
    • 84973739732 scopus 로고
    • Organizational renewal: Top management's role in a loosely coupled system
    • Spender, J.C., Grinyer, P.H., 1995. Organizational renewal: top management's role in a loosely coupled system. Human Relations 48 (8), 909-926.
    • (1995) Human Relations , vol.48 , Issue.8 , pp. 909-926
    • Spender, J.C.1    Grinyer, P.H.2
  • 81
    • 84989085769 scopus 로고
    • The science of complexity: An alternative perspective for strategic change processes
    • Stacey, R.D., 1995. The science of complexity: an alternative perspective for strategic change processes. Strategic Management Journal 16 (6), 477-495.
    • (1995) Strategic Management Journal , vol.16 , Issue.6 , pp. 477-495
    • Stacey, R.D.1
  • 83
    • 0026824199 scopus 로고
    • Competing on capabilities: The new rules of corporate strategy
    • March-April
    • Stalk, G., Evans, P., Shulman, L.E., March-April 1992. Competing on capabilities: the new rules of corporate strategy. Harvard Business Review 70 (2), 27-39.
    • (1992) Harvard Business Review , vol.70 , Issue.2 , pp. 27-39
    • Stalk, G.1    Evans, P.2    Shulman, L.E.3
  • 85
  • 87
    • 0002332952 scopus 로고
    • The sociotechnical perspective: The evolution of sociotechnical systems as a conceptual framework and as an action research program
    • Van de Van, A.H., Joyce, W.F. (Eds.), Wiley, New York
    • Trist, E.L., 1981. The sociotechnical perspective: the evolution of sociotechnical systems as a conceptual framework and as an action research program. In: Van de Van, A.H., Joyce, W.F. (Eds.), Perspectives on Organisation Design and Behavior. Wiley, New York, pp. 19-75.
    • (1981) Perspectives on Organisation Design and Behavior , pp. 19-75
    • Trist, E.L.1
  • 88
    • 84964128639 scopus 로고
    • Some social and psychological consequences of the longwall method of coal-getting
    • Trist, E.L., Bamforth, K.W., 1951. Some social and psychological consequences of the longwall method of coal-getting. Human Relations 4, 3-38.
    • (1951) Human Relations , vol.4 , pp. 3-38
    • Trist, E.L.1    Bamforth, K.W.2
  • 90
    • 0000359701 scopus 로고
    • Organizational evolution: A metamorphosis model of convergence and reorientation
    • Cummings, L., Staw, B. (Eds.), JAI Press, Greenwich, CT
    • Tushman, M.L., Rotnalelli, E., 1985. Organizational evolution: a metamorphosis model of convergence and reorientation. In: Cummings, L., Staw, B. (Eds.), Research in Organizational Behavior, vol. 7. JAI Press, Greenwich, CT, pp. 171-222.
    • (1985) Research in Organizational Behavior , vol.7 , pp. 171-222
    • Tushman, M.L.1    Rotnalelli, E.2
  • 92
    • 85045160577 scopus 로고
    • The collapse of sensemaking in organizations: The mann gulch disaster
    • Weick, K.E., 1993. The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly 38 (4), 628-652.
    • (1993) Administrative Science Quarterly , vol.38 , Issue.4 , pp. 628-652
    • Weick, K.E.1
  • 94
    • 84989133012 scopus 로고
    • A resource-based view of the firm
    • Wernerfelt, B., 1984. A resource-based view of the firm. Strategic Management Journal 5 (2), 171-180.
    • (1984) Strategic Management Journal , vol.5 , Issue.2 , pp. 171-180
    • Wernerfelt, B.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.