Team work in context: Institutional mediation in the public-service professional bureaucracy

Organization Studies

Volumn 31, Issue 8, 2010, Pages 1069-1097

  Finn, Rachael ^a   Currie, Graeme ^b   Martin, Graham ^c  

^a UNIVERSITY OF YORK   (United Kingdom)

^b UNIVERSITY OF NOTTINGHAM   (United Kingdom)

^c UNIVERSITY OF LEICESTER   (United Kingdom)

Author keywords

context; health care; institutional agents; professions; team work

Indexed keywords

EID: 77956133171     PISSN: 01708406     EISSN: 17413044     Source Type: Journal    
DOI: 10.1177/0170840610376142     Document Type: Article

References (82)

1. Abbott, Andrew 1988 The system of professions: An essay on the division of expert labor. Chicago: University of Chicago Press.
2. Bacon, Nick, and Paul Blyton 2000 High road and low road teamworking: Perceptions of management rationales and organizational and human resource outcomes. Human Relations 53/11: 1425-1458.
3. Barker, James R. 1993 Tightening the iron cage: Concertive control in self-managing teams. Administrative Science Quarterly 38: 408-437.
4. Bate, Paul 2000 Changing the culture of a hospital: From hierarchy to networked community. Public Administration 78/3: 485-512.
5. Benders, Jos, and Geert van Hootegem 1999 Teams and their context: Moving the team discussion beyond existing dichotomies. Journal of Management Studies 36: 609-628.
6. Clegg, Stewart 1987 The power of language, the language of power. Organization Studies 8/1: 60-70.
7. Clegg, Stewart 1989 Radical revisions: Power, discipline and organizations. Organization Studies 10/1: 97-114.
8. Clegg, Stewart, David Courpasson, and Nelson Phillips 1991 Power and organizations. London: Sage.
9. Cohen, S.G., G.E. Ledford, and G.M. Spreitzer 1996 A predictive model of self-managing work team effectiveness. Human Relations 49/5: 643-676.
10. Cott, Cheryl 1998 Structure and meaning in multi-disciplinary teamwork. Sociology of Health and Illness 20/6: 848-873.
11. Courpasson, David 2000 Managerial strategies of domination: Power in soft bureaucracies. Organization Studies 24/1: 141-161.
12. Currie, Graeme, and Stephen Procter 2003 The interaction of human resource management policies and practices with the implementation of teamworking: Evidence from the UK public sector. International Journal of Human Resource Management 14: 581-599.
13. Currie, Graeme, and Olga Suhomlinova 2006 The impact of institutional forces upon knowledge sharing in the UK NHS: The triumph of professional power and the inconsistency of policy. Public Administration 84: 1-30.
14. Currie, Graeme, Rachael Finn, and Graham Martin 2008 Accounting for the dark side of new organizational forms: The case of health care professionals. Human Relations 61/4: 539-564.
15. Currie, Graeme, Andy Lockett, and Olga Suhomlinova 2009a Leadership and institutional change in the public sector: The case of secondary schools in England. Leadership Quarterly 20/5: 664-679.
16. Currie, Graeme, Andy Lockett, and Olga Suhomlinova 2009b The institutionalization of distributed leadership: A Catch 22 in English public services. Human Relations 62/11: 1-27.
17. Currie, Graeme, Graham Martin, and Rachael Finn 2009c Modernising the clinical workforce in the NHS: An institutional analysis of possibilities and limits to the development of the specialist generalist in primary care. Work, Employment and Society 23/2: 267-284.
18. Delbridge, Rick, and Tim Edwards 2007 Reflections on developments in institutional theory: Toward a relational approach. Scandanavian Journal of Management 23: 191-205.
19. Delbridge, Rick, and Tim Edwards 2008 Challenging conventions: Roles and processes during non-isomorphic institutional change. Human Relations 61/3: 299-325.
20. Delbridge, Rick, James Lowe, and Nick Oliver 2000 Shopfloor responsibilities under lean teamworking. Human Relations 53/11: 1459-1479.
21. Denis, Jean-Louis, Ann Langley, and Marc Pineault 2000 Becoming a leader in a complex organization. Journal of Management Studies 37: 1063-1099.
22. Dent, Mike 1995 'The new national health service: A case of postmodernism? ' Organization Studies 16/5: 875-899.
23. Dent, Mike 2003 Managing doctors and saving a hospital: Irony, rhetoric and actor networks. Organization 10/1: 107-127.
24. Dent, Mike, and Stephen Whitehead 2002 Managing professional identities: Knowledge, performativity and the new professional. London: Routledge.
25. DH (Department of Health) 2002 Shifting the balance of power: The next steps. London: DoH.
26. DH (Department of Health) 2003 Our inheritance, our future: Realising the potential of genetics in the NHS. London: DoH.
27. DiMaggio, Paul, and Walter W. Powell 1983 The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review 48: 147-160.
28. Donnellon, Anne 1996 Team talk: The power of language in team dynamics. Boston: HBS Press.
29. Doolin, Bill 2002 Narratives of change: Discourse, technology and organisation. Organization 10/4: 751-770.
30. Dopson, Sue 2005 'The diffusion of medical innovations: Can figurational sociology contribute? Organization Studies 26/8: 1125-1144.
31. Dunphy, Dexter, and Ben Bryant 1996 'Teams: Panaceas or prescriptions for improved performance? ' Human Relations 49/5: 677-699.
32. Eisenhardt, Kathleen M. 1989 Building theories from case study research. Academy of Management Review 14: 532-550.
33. Ezzamel, Mahmoud, and Hugh Wilmott 1998 Accounting for teamwork: A critical study of group-based systems of organizational control. Administrative Science Quarterly 43/2: 358-397.
34. Ferlie, Ewan, Louise Fitzgerald, Martin Wood, and Chris Hawkins 2005 The non-spread of innovations: The mediating role of professionals. Academy of Management Journal 48/1: 117-134.
35. Findlay, Patricia, Alan McKinlay, Abigail Marks, and Paul Thompson 2000 In search of perfect people: Teamwork and team players in the Scottish spirits industry. Human Relations 53/12: 1549-1574.
36. Finn, Rachael 2008 The language of teamwork: Reproducing professional divisions in the operating theatre. Human Relations 61/1: 103-130.
37. Finn, Rachael, and Justin Waring 2006 Organizational barriers to architectural knowledge and teamwork in operating theatres. Public Money and Management 26/2: 117-124.
38. Freidson, Eliot 1988 Profession of medicine: A study of the sociology of applied knowledge. Chicago: University of Chicago Press.
39. Geary, John F., and Anthony Dobbins 2001 Teamworking: A new dynamic in pursuit of management control. Human Resource Management Journal 11/1: 3-23.
40. Glaser, Barney G., and Anselm L. Strauss 1967 The discovery of grounded theory. Chicago: Aldine.
41. Greenwood, Royston, and Cooper R. Hinings 1996 Understanding radical organizational change: Bringing together the old and the new institutionalism. Academy of Management Review 21: 1022-1054.
42. Griffiths, Lesley 1997 Accomplishing team: Teamwork and categorisation in two community mental health teams. The Sociological Review 45: 59-78.
43. Griffiths, Lesley 2003 Making connections: Studies of the social organization of health care. Sociology of Health and Illness 25/3: 155-171.
44. Hasselblad, Hans, and Jannis Kallinikos 2000 The project of rationalization: A critique and reappraisal of neo-institutionalism in Organization Studies. Organization Studies 21/4: 697-720.
45. Jepperson, Ronald L. 1991 Institutions, institutional effects and institutionalism in The new institutionalism in organizational analysis. W. W. Powell and P. DiMaggio (eds), 143-163. Chicago: University of Chicago Press.
46. Knights, David, and Darren McCabe 1999 Are there no limits to authority? TQM and organizational power. Organization Studies 20/2: 197-224.
47. Knights, David, and Darren McCabe 2000 Bewitched, bothered and bewildered: The meaning and experience of teamworking for employees in an automobile company. Human Relations 53/11: 1481-1516.
48. Knights, David, and Hugh Willmott 1985 Power and identity in theory and practice. Sociological Review 33/1: 22-46.
49. Knights, David, and Hugh Willmott 1989 Power and subjectivity at work: From degradation to subjugation in 'social relations. Sociology 23/4: 535-558.
50. Lawrence, Thomas B., and Roy Suddaby 2006 Institutions and institutional work in The Sage handbook of organization studies, 2nd edn. S. Clegg, C. Hardy, T. Lawrence and W. R. Nord (eds), 215-254. London: Sage.
51. Learmonth, M. 2003 Making health services management research critical: A review and a suggestion. Sociology of Health and Illness 25/1: 93-119.
52. MacDuffie, John P. 1995 Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world automotive industry. Industrial and Labour Relations Review 48/2: 197-221.
53. Marchington, Mick 2000 Teamworking and employee involvement: Terminology, evaluation and context in Teamworking. S. Procter and F. Mueller (eds), 60-80. London: Macmillan.
54. Marchington, Mick, and Irena Grugulis 2000 Best practice human resource management: Perfect opportunity or dangerous illusion? International Journal of Human Resource Management 11/6: 1104-1124.
55. Martin, Graham P., Graeme Currie, and Rachael Finn 2009a Leadership, service reform and public service networks: The case of cancer-genetics pilots in the English NHS. Journal of Public Administration Research and Theory 19/4: 769-794.
56. Martin, Graham P., Graeme Currie, and Rachael Finn 2009b Reconfiguring or reproducing intra-professional boundaries? Specialist expertise, generalist knowledge and the modernization of the medical workforce. Social Science and Medicine 68/7: 1191-1198.
57. Meyer, John, and Brian Rowan 1977 Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology 83/2: 340-363.
58. Mishler, Elliot G. 1996 Research interviewing: Context and narrative. Cambridge, MA: Harvard University Press.
59. Mueller, Frank 1994 Teams between hierarchy and commitment: Change strategies and the internal environment. Journal of Management Studies 31/3: 383-404.
60. Mueller, Frank, and John Purcell 1992 The drive for higher productivity. Personnel Management 25/2: 28-33.
61. Mueller, Frank, Stephen Procter, and David Buchanan 2000a Teamworking in its context(s): Antecedents, nature and dimensions. Human Relations 53/11: 1387-1424.
62. Mueller, Frank, Stephen Procter, and David Buchanan 2000b Human Relations, Special Issue on 'Teamworking' 53/11.
63. Nancarrow, Susan, and Michael Borthwick 2005 Dynamic professional boundaries in the healthcare workforce. Sociology of Health and Illness 27/7: 817-919.
64. Newman, Janet 2001 Modernizing governance: New Labour, policy and society. London: Sage.
65. Opie, Annie 1997 Thinking teams, thinking clients: Issues of discourse and representation in the work of health care teams. Sociology of Health and Illness 19/1: 259-280.
66. Osborne, David, and Ted Gaebler 1992 Re-inventing government. Reading, MA: Addison Wesley.
67. Peters, Tom, and Robert Waterman 1982 In search of excellence: Lessons from America's best-run companies. New York: Harper and Row.
68. Pettigrew, Andrew, Ewan Ferlie, and Lorna McKee 1992 Shaping strategic change. London: Sage.
69. Pfeffer, Jeffrey 1998 The human equation: Building profits by putting people first. Boston: Harvard Business School Press.
70. Powell, Walter W., and Paul DiMaggio, editors 1991 The new institutionalism in organizational analysis. Chicago: University of Chicago Press.
71. Procter, Stephen, and Graeme Currie 2004 Target-based teamworking: Groups, work and interdependence in the UK civil service. Human Relations 57/12: 1547-1572.
72. Procter, Stephen, and Frank Mueller 2000 Teamworking: Strategy, structure, systems and culture in Teamworking. S. Procter and F. Mueller (eds), 3-24. London: Macmillan.
73. Procter, Stephen, John Hassard, and Michael Rowlinson 1995 Introducing cellular manufacturing: Operations, human resources and high-trust dynamics Human Resource Management Journal 5/2: 46-64.
74. Sanders, Tom, and Stephen Harrison 2008 Professional legitimacy claims in the multi-disciplinary workplace. Sociology of Health and Illness 30/2: 289-308.
75. Scott, Richard W. 2008 Lords of the dance: Professionals as institutional agents. Organization Studies 29: 219-238.
76. Sewell, Gary 1998 The discipline of teams: The control of team-based industrial work through electronic and peer surveillance. Administrative Science Quarterly 43/2: 358-396.
77. Sewell, Gary, and Barry Wilkinson 1992 Empowerment or emasculation? Shop floor surveillance in a total quality organization in Reassessing human resource management. P. Blyton and P.Turnbull (eds), 97-115. London: Sage.
78. Silverman, David 2004 Qualitative research: Theory, method and practice. London: Sage.
79. Sinclair, Amanda 1992 The tyranny of the team ideology. Organization Studies 13/4: 611-626.
80. Sprigg, Christine, Paul Jackson, and Sharon Parker 2000 Production teamworking: The importance of interdependence and autonomy for employee strain and satisfaction. Human Relations 53: 1519-1543.
81. Van Wart, Montgomery 2005 Dynamics of leadership in public service: Theory and practice. London: Sharpe.
82. Yin, Robert 2003 Case study research: Design and methods. Beverly Hills, CA: Sage.