Consumer sociability and service provider expertise influence on service relationship success

Journal of Services Marketing

Volumn 24, Issue 4, 2010, Pages 314-324

  Spake, Deborah F ^a   Megehee, Carol M ^b  

^a University of South Alabama   (United States)

^b Department of Public Health   (United States)

Author keywords

Consumer behaviour; Customer relations; Personality traits; Relationship marketing; United States of America

Indexed keywords

EID: 77954389130     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876041011053024     Document Type: Article

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