Corporate reputation in the People's Republic of China: A B2B perspective

Industrial Marketing Management

Volumn 39, Issue 5, 2010, Pages 728-736

  Ewing, Michael T ^a   Windisch, Lydia ^a   Newton, Fiona J ^a  

^a MONASH UNIVERSITY   (Australia)

Author keywords

Business to business; China; Corporate reputation; Multi source case studies

Indexed keywords

EID: 77954053004     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.indmarman.2010.02.011     Document Type: Article

References (68)

1. Balabanis G., Diamantopoulos A., Mueller R.D., Melewar T.C. The impact of nationalism, patriotism and internationalism on consumer ethnocentric tendencies. Journal of International Business Studies 2001, 32(1):157-175.
2. Balmer J.M.T., Greyser S.A. Integrating corporate identity, corporate branding, corporate communications, corporate image and corporate reputation. European Journal of Marketing 2006, 40(7/8):730-741.
3. Barnett M.L., Jermier J.M., Lafferty B.A. Corporate reputation: The definitional landscape. Corporate Reputation Review 2006, 9(1):26-38.
4. BBC News. (2008). US government rescues insurer AIG. BBC Business News, September 17th 2008. Accessed 3rd March, 2009. http://news.bbc.co.uk/1/hi/business/7620127.stm.
5. Bennett R., Kottasz R. Practitioner perceptions of corporate reputation: An empirical investigation. Corporate Communications: An International Journal 2000, 5(4):224-235.
6. Berthon P., Ewing M.T., Napoli J. Brand management in small-to-medium sized enterprises. Journal of Small Business Management 2008, 46(1):27-45.
7. Beverland M.B., Ewing M.T., Matanda M.J. Driving-market or market-driven? A case study analysis of the new product development practices of Chinese business-to-business firms. Industrial Marketing Management 2006, 35(3):383-393.
8. Bowring, P. (2006). Labor need haunts China. International Herald Tribune, April 8th 2006. Accessed 31st October, 2008. http://www.iht.com/articles/2006/04/07/opinion/edbowring.php.
9. Brown T.J., Dacin P.A., Pratt M.G., Whetten D.A. Identity, intended image, construed image, and reputation: An interdisciplinary framework and suggested terminology. Journal of the Academy of Marketing Science 2006, 34(2):99-106.
10. Chao L., Leow J. Chinese tainting scandal pulls milk off shelves. Wall Street Journal - Eastern Edition 2008, 252(69):A10.
11. Chen R. Corporate reputation: Pricing and competing in Chinese markets-Strategies for multinationals. Journal of Business Strategy 2004, 25(6):45-50.
12. Connolly, K. (2008). Banking crisis: Germany earmarks €500bn for rescue package. The Guardian, October 13th 2008. Accessed 3rd March, 2009. http://www.guardian.co.uk/business/2008/oct/13/germany-banks-europe.
13. de Segundo K. Meeting society's changing expectations. Corporate Reputation Review 1997, 1(1/2):16-19.
14. Deephouse D.L. Media reputation as a strategic resource: An integration of mass communication and resource-based theories. Journal of Management 2000, 26(6):1091-1112.
15. Devine I., Halpern P. Implicit claims: The role of corporate reputation in value creation. Corporate Reputation Review 2001, 4(1):42-49.
16. Dierickz I., Cool K. Asset stock accumulation and sustainability of competitive advantage. Management Science 1989, 35(12):1504-1513.
17. Dolphin R.R. Corporate reputation-A value creating strategy. Corporate Governance 2004, 4(3):77-92.
18. Dyer W.G., Wilkins A.L. Better stories, not better constructs, to generate better theory: A rejoinder to Eisenhardt. Academy of Management Review 1991, 16(3):613-621.
19. Eisenhardt K.M. Building theories from case study research. Academy of Management Review 1989, 14(4):532-549.
20. Elderfield M. Solvency II: Setting the pace for regulatory change. Geneva Papers on Risk & Insurance 2009, 34(1):35-41.
21. Ettenson R., Knowles J. Don't confuse reputation with brand. MIT Sloan Management Review 2008, 49(2):19-21.
22. Ewing M.T., Napoli J., Pitt L.F. Managing Southeast Asian brands in the global economy. Business Horizons 2001, 43(2):52-58.
23. Farrell, D., & Grant, A. J. (2005). China's looming talent shortage. The McKinsey Quarterly: The Online Journal of McKinsey & Co. Accessed 31st October, 2008. http://www.dryvonnesum.com/pdf/China_Looming_Talent_Shortage_McKinsey_Qtrly_Oct_2005.pdf.
24. Fombrun C.J., Pan M. Corporate reputations in China: How do consumers feel about companies?. Corporate Reputation Review 2006, 9(3):165-170.
25. FSANZ (Food Standards Australia and New Zealand). Annual Report 2004-2005. Accessed 31st October, 2008. http://www.foodstandards.gov.au/.
26. Glaser B.G., Strauss A.L. The discovery of grounded theory: Strategies for qualitative research 1967, Aldine Publishing Company, New York.
27. Gray E., Balmer J.M.T. Managing corporate image and corporate reputation. Long Range Planning 1998, 31(5):695-702.
28. Hill, Knowlton Corporate reputation watch survey (China) 2004, http://www2.hillandknowlton.com/crw/downloads2.asp. Accessed 31st October, 2008.
29. Hutton J.G., Goodman M.B., Alexander J.B., Genest C.M. Reputation management: The new face of corporate public relations. Public Relations Review 2001, 27(3):247-261.
30. Jiang W. Scholar explores harmonious society concept 2005, http://www.china.org.cn/english/2005/Mar/121746.htm. Accessed 20th June, 2007.
31. Johns G. In praise of context. Journal of Organizational Behavior 2001, 22(1):31-42.
32. Johnston W.J., Leach M.P., Liu A.H. Theory testing using case studies in business-to-business research. Industrial Marketing Management 1999, 28(3):201-213.
33. Kitchen P.J., Laurence A. Corporate reputation: An eight-country analysis. Corporate Reputation Review 2003, 6(2):103-117.
34. Lewis S. Measuring corporate reputation. Corporate Communications: An International Journal 2001, 6(1):31-35.
35. Lines V.L. Corporate reputation in Asia: Looking beyond the bottom-line performance. Journal of Communication Management 2004, 8(3):233-245.
36. Loo T., Davies G. Branding China: The ultimate challenge in reputation management?. Corporate Reputation Review 2006, 9(3):198-210.
37. Mahon J.F. Corporate reputation research agenda using strategy and stakeholder literature. Business & Society 2002, 41(4):415-445.
38. Matthyssens P., Vandenbempt K. Cognition-in-context: Reorientating research in business market strategy. Journal of Business and Industrial Marketing 2003, 18(6/7):595-606.
39. Mcilroy D.H. Regulating risk: A measured response to the banking crisis. Journal of Banking Regulation 2008, 9(4):284-292.
40. McLennan, D. (2008). Rudd to steer car industry with $6.2b plan. The Australian, November 11th 2008. Accessed March 3rd, 2009. http://www.canberratimes.com.au/news/local/news/business/rudd-to-steer-car-industry-with-62b-plan/1357018.aspx.
41. Morrison, W. M. (2007). China-U.S. trade issues. Report for Congress. Congressional Research Services. Accessed 31st October, 2008. http://www.fas.org/sgp/crs/row/RL33536.pdf.
42. Morrison, W. M. (2008). CRS report for Congress: Chinas economic conditions. Congressional Research Services=key_workplace. Accessed 13th March, 2009. http://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1504&context.
43. Nguyen N., Leblanc G. Corporate image and corporate reputation in customers' retention decisions in service. Journal of Retailing and Consumer Services 2001, 8(4):227-236.
44. OECD [Organization for Economic and Cooperation Development]. (2005). Economic Survey of China 2005. Accessed 31st October, 2008. http://www.oecd.org/dataoecd/10/25/35294862.pdf.
45. Pattanaik S. Gaping faulty lines in the global financial stability architecture: Lessons from the US sub-prime crisis. Journal of International and Area Studies 2008, 15(2):87-115.
46. Pharoah A. Corporate reputation: The boardroom challenge. Corporate Governance 2003, 3(4):46-51.
47. Post J.E., Griffin J.J. Corporate reputation and external affairs management. Corporate Reputation Review 1997, 1(1):165-171.
48. Reagan, R. (1981). First Inaugural Address, January 20th 1981. Accessed 12th September, 2009. http://www.reagansheritage.org/html/reagan01_20_81.shtml.
49. Schott P.K. The relative sophistication of Chinese exports. Economic Policy 2008, 23(53):5-49.
50. Srivastava R.K., McInish T.H., Wood R.A., Capraro A.J. Part IV: How do reputations affect corporate performance? The value of corporate reputation: Evidence from the equity markets. Corporate Reputation Review 1998, 1:61-68.
51. Starkey K., Madan P. Bridging the relevance gap: Aligning stakeholders in the future of management research. British Journal of Management 2001, 12:3-26.
52. Sternquist B., Zhengyi C. Food retail buyer behaviour in the people's republic of China: A grounded theory model. Qualitative Market Research: An International Journal 2006, 9(3):243-265.
53. Strauss A.L., Corbin J. Basics of qualitative research 1998, Sage Publications, Newbury Park CT. 2nd Edition.
54. Tam W., Yang D. Food safety and the development of regulatory institutions. Asian Perspective 2005, 29(4):5-36.
55. Tse A.C.B. Factors affecting consumer perceptions on product safety-The case of nondurables. Journal of International Consumer Marketing 1999, 12(1):39-55.
56. Tsui A. Contributing to global management knowledge: A case for high quality indigenous research. Asia Pacific Journal of Management 2004, 21(4):491-513.
57. Tsui A.S. From homogenization to pluralism: International management research in the academy and beyond. Academy of Management Journal 2007, 50(6):1353-1364.
58. Wang J. Consumer nationalism and corporate reputation management in the global era. Corporate Communications: An International Journal 2005, 10(3):223-239.
59. Wang J., Wang Z. The political symbolism of business: Exploring consumer nationalism and its implications for corporate reputation management in China. Journal of Communication Management 2007, 11(2):134-149.
60. Weld, W. F., & Stimpson, J. B. (2009). Obama's Reaganesque challenge. Boston Globe, February 28th 2008, A.9. Accessed March 9th, 2009. http://www.boston.com/bostonglobe/editorial_opinion/oped/articles/2009/02/28/obamas_reaganesque_challenge/.
61. Whetten D.A. An examination of the interface between context and theory applied to the study of Chinese organizations. Management and Organization Review 2009, 5(1):29-55.
62. Whitcomb L.L., Erdener C.B., Li C. Business ethical values in China and the U.S. Journal of Business Ethics 1998, 17(8):839-852.
63. Woodside A.G., Wilson E.J. Case study research method for theory building. Journal of Business & Industrial Marketing 2003, 18(6/7):493-508.
64. Yang, D. L. (2005). China's looming labor shortage. Far Eastern Economic Review, 168, 19-24. Accessed 31st October, 2008. http://www.daliyang.com/files/China_s_Looming_Labor_Shortage.pdf.
65. Yin R.K. Case study research: Design and methods 1994, Sage Publications, Thousand Oaks, CA.
66. Zhang B., Bi J., Yuan Z., Ge J., Liu B., Bu M. Why do firms engage in environmental management? An empirical study in China. Journal of Cleaner Production 2008, 16(10):1036-1045.
67. Zheng Y., Tok S.K. 'Harmonious society' and 'harmonious world': China's policy discourse under Hu Jintao. China Policy Institute 2007, China House, University of Nottingham.
68. Zyglidopoulos S.C., Reid D.M. Managing corporate reputation within the Chinese context: Future research directions. Corporate Reputation Review 2006, 9(3):155-161.