The business case for diversity and the perverse practice of matching employees to customers

Personnel Review

Volumn 39, Issue 4, 2010, Pages 468-486

  Bendick, Marc ^a   Egan, Mary Lou ^a   Lanier, Louis ^b  

^a Bendick and Egan Economic Consultants   (United States)

^b Economic Research Services   (United States)

Author keywords

Advertising; African Americans; Discrimination in employment; Equal opportunities; Retailing

Indexed keywords

EID: 77953555476     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483481011045425     Document Type: Article

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