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Volumn , Issue , 2010, Pages

Trust in e-government transactional services: A study of citizens' perceptions in Mexico and the U.S

Author keywords

[No Author keywords available]

Indexed keywords

CULTURAL CONTEXT; E-COMMERCE TRANSACTIONS; E-GOVERNMENT; E-GOVERNMENT SERVICES; ELECTRONIC CHANNELS; FOCUS GROUPS; ME-XICO; MULTI-GROUP; ONLINE VENDORS; PATH ANALYSIS; PERCEPTIONS OF TRUST; PUBLIC SERVICES;

EID: 77951708443     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2010.487     Document Type: Conference Paper
Times cited : (20)

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