메뉴 건너뛰기




Volumn 17, Issue 1, 2010, Pages 44-76

Internal benchmarking for assessment of supply chain performance

Author keywords

Benchmarking; Performance measures; Supply chain management; SWOT analysis; Value analysis

Indexed keywords


EID: 77950541213     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635771011022316     Document Type: Article
Times cited : (60)

References (82)
  • 2
    • 3242741390 scopus 로고    scopus 로고
    • Analyzing alternatives for improvement in supply chain performance
    • Agarwal, A. and Shankar, R. (2002), "Analyzing alternatives for improvement in supply chain performance", Work Study, Vol. 51 No. 1, pp. 32-7.
    • (2002) Work Study , vol.51 , Issue.1 , pp. 32-37
    • Agarwal, A.1    Shankar, R.2
  • 3
    • 85006638186 scopus 로고    scopus 로고
    • A multi-criteria decision-making model for the justification of lean manufacturing systems
    • Anand, G. and Kodali, R. (2008), "A multi-criteria decision-making model for the justification of lean manufacturing systems", International Journal of Management Science and Engineering Management, Vol. 3 No. 2, pp. 100-18.
    • (2008) International Journal of Management Science and Engineering Management , vol.3 , Issue.2 , pp. 100-18
    • Anand, G.1    Kodali, R.2
  • 4
    • 0004274964 scopus 로고    scopus 로고
    • APICS, 9th ed., APICS - The Educational Society for Resource Management, Alexandria, VA
    • APICS (1998), APICS Dictionary, 9th ed., APICS - The Educational Society for Resource Management, Alexandria, VA.
    • (1998) APICS Dictionary
  • 5
    • 0033409874 scopus 로고    scopus 로고
    • Buyer-supplier performance: The role of asset specificity, reciprocal investments and relational exchange
    • Artz, K.W. (1999), "Buyer-supplier performance: the role of asset specificity, reciprocal investments and relational exchange", British Journal of Management, Vol. 10 No. 1, pp. 113-26.
    • (1999) British Journal of Management , vol.10 , Issue.1 , pp. 113-26
    • Artz, K.W.1
  • 8
    • 0030722805 scopus 로고    scopus 로고
    • High-involvement innovation through continuous improvement
    • Bessant, J. and Caffyn, S. (1997), "High-involvement innovation through continuous improvement", International Journal of Technology Management, Vol. 14 No. 1, pp. 14-22.
    • (1997) International Journal of Technology Management , vol.14 , Issue.1 , pp. 14-22
    • Bessant, J.1    Caffyn, S.2
  • 9
    • 84986043508 scopus 로고    scopus 로고
    • Benchmarking - best practices: An integrated approach
    • Bhutta, K.S. and Huq, F. (1999), "Benchmarking - best practices: an integrated approach", Benchmarking: An International Journal, Vol. 6 No. 3, p. 254.
    • (1999) Benchmarking: An International Journal , vol.6 , Issue.3 , pp. 254
    • Bhutta, K.S.1    Huq, F.2
  • 10
    • 0002080351 scopus 로고
    • Strategic benchmarking of service and logistic support operations
    • Blumberg, D.R. (1994), "Strategic benchmarking of service and logistic support operations", Journal of Business Logistics, Vol. 15 No. 2, pp. 89-119.
    • (1994) Journal of Business Logistics , vol.15 , Issue.2 , pp. 89-119
    • Blumberg, D.R.1
  • 12
    • 77950523711 scopus 로고    scopus 로고
    • paper presented at the Council of Logistics Management Annual Conference, Chicago, IL, October 5-8
    • Bowersox, D.J. (1997), "Integrated supply chain management: a strategic imperative", paper presented at the Council of Logistics Management Annual Conference, Chicago, IL, October 5-8.
    • (1997) Integrated Supply Chain Management: A Strategic Imperative
    • Bowersox, D.J.1
  • 16
    • 23744503989 scopus 로고    scopus 로고
    • Performance benchmarks and cost sharing models for B2B supply chain information systems
    • Chalasani, S. and Sounderpandian, J. (2004), "Performance benchmarks and cost sharing models for B2B supply chain information systems", Benchmarking: An International Journal, Vol. 11 No. 5, pp. 447-64.
    • (2004) Benchmarking: An International Journal , vol.11 , Issue.5 , pp. 447-64
    • Chalasani, S.1    Sounderpandian, J.2
  • 17
    • 3242712963 scopus 로고    scopus 로고
    • An innovative performance measurement method for supply chain management
    • Chan, F.T.S. and Qi, H.J. (2003), "An innovative performance measurement method for supply chain management", Supply Chain Management: An International Journal, Vol. 8 Nos 3/4, pp. 209-23.
    • (2003) Supply Chain Management: An International Journal , vol.8 , Issue.4 , pp. 209-23
    • Chan, F.T.S.1    Qi, H.J.2
  • 21
    • 84951549729 scopus 로고
    • Characteristics of supply chain management and the implications for purchasing and logistics strategy
    • Cooper, M.C. and Ellram, L.M. (1993), "Characteristics of supply chain management and the implications for purchasing and logistics strategy", The International Journal of Logistics Management, Vol. 4 No. 2, pp. 13-24.
    • (1993) The International Journal of Logistics Management , vol.4 , Issue.2 , pp. 13-24
    • Cooper, M.C.1    Ellram, L.M.2
  • 23
    • 0030181522 scopus 로고    scopus 로고
    • Multi-criteria evaluation model for flexible manufacturing system design
    • D'Angelo, A., Gastaldi, M. and Levialdi, N. (1996), "Multi-criteria evaluation model for flexible manufacturing system design", Computer Integrated Manufacturing Systems, Vol. 9 No. 3, pp. 171-8.
    • (1996) Computer Integrated Manufacturing Systems , vol.9 , Issue.3 , pp. 171-178
    • D'Angelo, A.1    Gastaldi, M.2    Levialdi, N.3
  • 25
    • 0033637905 scopus 로고    scopus 로고
    • Improving marketing/logistics cross functional collaboration in the supply chain
    • Ellinger, A.E. (2000), "Improving marketing/logistics cross functional collaboration in the supply chain", Industrial Marketing Management, Vol. 29 No. 1, pp. 85-96.
    • (2000) Industrial Marketing Management , vol.29 , Issue.1 , pp. 85-96
    • Ellinger, A.E.1
  • 26
    • 0026136948 scopus 로고
    • Benchmarking to become the best of breed
    • Eyrich, H.G. (1991), "Benchmarking to become the best of breed", Manufacturing Systems, Vol. 9 No. 4, pp. 40-7.
    • (1991) Manufacturing Systems , vol.9 , Issue.4 , pp. 40-47
    • Eyrich, H.G.1
  • 27
    • 48249124342 scopus 로고
    • The global performance game
    • Winter
    • Geanuracos, J. (1994), "The global performance game", Crossborder, Winter.
    • (1994) Crossborder
    • Geanuracos, J.1
  • 29
    • 0002448293 scopus 로고
    • The organization of buyer-driven global commodity chains: How US retailers shape global production networks
    • in Gereffi, G. and Korzeniewicz, M. (Eds), Greenwood Press, Westport, CT
    • Gereffi, G. (1994), "The organization of buyer-driven global commodity chains: how US retailers shape global production networks", in Gereffi, G. and Korzeniewicz, M. (Eds), Commodity Chains and Global Capitalism, Greenwood Press, Westport, CT, pp. 95-122.
    • (1994) Commodity Chains and Global Capitalism , pp. 95-122
    • Gereffi, G.1
  • 34
    • 22944491753 scopus 로고    scopus 로고
    • Performance measurement for green supply chain management
    • Hervani, A., Helms, M. and Sarkis, J. (2005), "Performance measurement for green supply chain management", Benchmarking: An International Journal, Vol. 12 No. 4, pp. 330-53.
    • (2005) Benchmarking: An International Journal , vol.12 , Issue.4 , pp. 330-53
    • Hervani, A.1    Helms, M.2    Sarkis, J.3
  • 36
    • 0242269853 scopus 로고    scopus 로고
    • Learning to compete: The value of internal benchmarking
    • Hyland, P. and Beckett, R. (2002), "Learning to compete: the value of internal benchmarking", Benchmarking: An International Journal, Vol. 9 No. 3, pp. 293-304.
    • (2002) Benchmarking: An International Journal , vol.9 , Issue.3 , pp. 293-304
    • Hyland, P.1    Beckett, R.2
  • 37
    • 12444256445 scopus 로고    scopus 로고
    • Achieving an optimal global versus domestic sourcing balance under demand uncertainty
    • Jin, B. (2004), "Achieving an optimal global versus domestic sourcing balance under demand uncertainty", International Journal of Operations & Production Management, Vol. 24 No. 12, pp. 14-28.
    • (2004) International Journal of Operations & Production Management , vol.24 , Issue.12 , pp. 14-28
    • Jin, B.1
  • 38
    • 33745854194 scopus 로고    scopus 로고
    • Performance implications of information technology implementation in an apparel supply chain
    • Jin, B. (2006), "Performance implications of information technology implementation in an apparel supply chain",SupplyChain Management: An International Journal, Vol. 11 No. 4, pp. 309-16.
    • (2006) SupplyChain Management: An International Journal , vol.11 , Issue.4 , pp. 309-16
    • Jin, B.1
  • 39
    • 0026494564 scopus 로고
    • The balanced scorecard - measures that drive performance
    • January/February
    • Kaplan, R.S. and Norton, D.P. (1992), "The balanced scorecard - measures that drive performance", Harvard Business Review, January/February, pp. 71-9.
    • (1992) Harvard Business Review , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 41
    • 2142697113 scopus 로고
    • Determination of what to benchmark: A customer-oriented methodology
    • in Tolstadas, A. (Ed.), Chapman & Hall, London
    • Kleinhans, S., Merle, C. and Doumeingts, G. (1995), "Determination of what to benchmark: a customer-oriented methodology", in Tolstadas, A. (Ed.), Benchmarking Theory and Practice, Chapman & Hall, London, pp. 267-76.
    • (1995) Benchmarking Theory and Practice , pp. 267-76
    • Kleinhans, S.1    Merle, C.2    Doumeingts, G.3
  • 42
    • 33749618106 scopus 로고    scopus 로고
    • Performance value analysis for selection of facilities location in competitive supply chain
    • Kodali, R. and Routroy, S. (2006), "Performance value analysis for selection of facilities location in competitive supply chain", International Journal of Management and Decision Making, Vol. 7 No. 5, pp. 476-93.
    • (2006) International Journal of Management and Decision Making , vol.7 , Issue.5 , pp. 476-93
    • Kodali, R.1    Routroy, S.2
  • 43
    • 84898174201 scopus 로고    scopus 로고
    • Multi-attribute decision models for justification of cellular manufacturing systems
    • Kodali, R. and Sangwan, K.S. (2004), "Multi-attribute decision models for justification of cellular manufacturing systems", International Journal of Business Performance Management, Vol. 6 Nos 3/4, pp. 298-320.
    • (2004) International Journal of Business Performance Management , vol.6 , Issue.3-4 , pp. 298-320
    • Kodali, R.1    Sangwan, K.S.2
  • 46
    • 0031219775 scopus 로고    scopus 로고
    • Supply chain partnerships: Opportunities for operations research
    • Maloni, M.J. and Benton, W.C. (1997), "Supply chain partnerships: opportunities for operations research", European Journal of Operations Research, Vol. 101 No. 1, pp. 419-29.
    • (1997) European Journal of Operations Research , vol.101 , Issue.1 , pp. 419-29
    • Maloni, M.J.1    Benton, W.C.2
  • 48
    • 24144466538 scopus 로고    scopus 로고
    • Global supply chain design: A literature review and critique
    • Meixell, M.J. and Vidyaranya, B.G. (2005), "Global supply chain design: a literature review and critique", Transportation Research: Part E, Vol. 41 No. 1, pp. 531-50.
    • (2005) Transportation Research: Part E , vol.41 , Issue.1 , pp. 531-50
    • Meixell, M.J.1    Vidyaranya, B.G.2
  • 49
    • 67249146795 scopus 로고    scopus 로고
    • Benchmarking performance measures in traditional and just-in-time companies
    • Meybodi, M.Z. (2009), "Benchmarking performance measures in traditional and just-in-time companies", Benchmarking: An International Journal, Vol. 16 No. 1, pp. 88-102.
    • (2009) Benchmarking: An International Journal , vol.16 , Issue.1 , pp. 88-102
    • Meybodi, M.Z.1
  • 50
    • 0242297347 scopus 로고    scopus 로고
    • Benchmarking the quality of hotel services: Managerial perspectives
    • Min, H. and Min, H. (1997), "Benchmarking the quality of hotel services: managerial perspectives", International Journal of Quality & Reliability Management, Vol. 14 No. 6, pp. 582-97.
    • (1997) International Journal of Quality & Reliability Management , vol.14 , Issue.6 , pp. 582-97
    • Min, H.1    Min, H.2
  • 51
    • 42249106603 scopus 로고    scopus 로고
    • A data envelopment analysis-based balanced scorecard for measuring the comparative efficiency of Korean luxury hotels
    • Min, H., Min, H. and Joo, S. (2008), "A data envelopment analysis-based balanced scorecard for measuring the comparative efficiency of Korean luxury hotels", International Journal of Quality and Reliability Management, Vol. 25 No. 4, pp. 349-65.
    • (2008) International Journal of Quality and Reliability Management , vol.25 , Issue.4 , pp. 349-65
    • Min, H.1    Min, H.2    Joo, S.3
  • 53
    • 48249098275 scopus 로고    scopus 로고
    • Benchmarking and performance measurement: A statistical analysis
    • Moffett, S., Gilliespie, K. and McAdam, R. (2008), "Benchmarking and performance measurement: a statistical analysis", Benchmarking: An International Journal, Vol. 15 No. 4, pp. 368-81.
    • (2008) Benchmarking: An International Journal , vol.15 , Issue.4 , pp. 368-81
    • Moffett, S.1    Gilliespie, K.2    McAdam, R.3
  • 54
    • 2142807211 scopus 로고
    • Productivity measurement: Methods and tools developed in TOPP
    • in Rolstadas,A.(Ed.), Chapman &Hall, London,pp
    • Moseng, B. (1995), "Productivity measurement: methods and tools developed in TOPP", in Rolstadas,A.(Ed.), Benchmarking Theoryand Practice, Chapman &Hall, London,pp. 248-60.
    • (1995) Benchmarking Theoryand Practice , pp. 248-60
    • Moseng, B.1
  • 56
    • 0032394113 scopus 로고    scopus 로고
    • If only we knew what we know: Identification and transfer of internal best practices
    • O'Dell, C. and Grayson, C.J. (1998a), "If only we knew what we know: identification and transfer of internal best practices", California Management Review, Vol. 40 No. 3, pp. 154-74.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 154-74
    • O'Dell, C.1    Grayson, C.J.2
  • 58
    • 0035528626 scopus 로고    scopus 로고
    • Seeing another viewpoint: Outcomes and antecedents of employee perspective taking activity
    • Parker, S. and Axtell, C.M. (2001), "Seeing another viewpoint: outcomes and antecedents of employee perspective taking activity", Academy of Management Journal, Vol. 44 No. 6, pp. 1085-100.
    • (2001) Academy of Management Journal , vol.44 , Issue.6 , pp. 1085-100
    • Parker, S.1    Axtell, C.M.2
  • 60
    • 0040186220 scopus 로고    scopus 로고
    • Chain or shackles: Understanding what drives supply-chain performance
    • Ramdas, K. and Spekman, R.E. (2000), "Chain or shackles: understanding what drives supply-chain performance", Interfaces, Vol. 30 No. 4, pp. 3-21.
    • (2000) Interfaces , vol.30 , Issue.4 , pp. 3-21
    • Ramdas, K.1    Spekman, R.E.2
  • 61
    • 23044528533 scopus 로고    scopus 로고
    • Management tools and techniques: A survey
    • Rigby, D. (2001), "Management tools and techniques: a survey", California Management Review, Vol. 43 No. 2, pp. 139-60.
    • (2001) California Management Review , vol.43 , Issue.2 , pp. 139-60
    • Rigby, D.1
  • 62
    • 2342594456 scopus 로고    scopus 로고
    • A review and analysis of supply chain operations reference (SCOR) model
    • Samuel, H.H., Sunil, S.K. and Ge, W. (2004), "A review and analysis of supply chain operations reference (SCOR) model", Supply Chain Management: An International Journal, Vol. 9 No. 1, pp. 23-9.
    • (2004) Supply Chain Management: An International Journal , vol.9 , Issue.1 , pp. 23-29
    • Samuel, H.H.1    Sunil, S.K.2    Ge, W.3
  • 64
    • 0027642467 scopus 로고
    • Industrial benchmarking: A case study of performance analysis techniques
    • Schefcyzk, M. (1993), "Industrial benchmarking: a case study of performance analysis techniques", International Journal of Production Economics, Vol. 32 No. 1, pp. 1-11.
    • (1993) International Journal of Production Economics , vol.32 , Issue.1 , pp. 1-11
    • Schefcyzk, M.1
  • 68
    • 23744509790 scopus 로고    scopus 로고
    • Benchmarking supply chain collaboration: An empirical study
    • Simatupang, T.M. and Sridharan, R. (2004b), "Benchmarking supply chain collaboration: an empirical study", Benchmarking: An International Journal, Vol. 11 No. 5, pp. 484-503.
    • (2004) Benchmarking: An International Journal , vol.11 , Issue.5 , pp. 484-503
    • Simatupang, T.M.1    Sridharan, R.2
  • 69
    • 33747407730 scopus 로고    scopus 로고
    • Benchmarking and performance measurement of supply chain management practices: A survey of Indian organizations
    • Singh, A., Narain, R. and Yadav, R.C. (2006), "Benchmarking and performance measurement of supply chain management practices: a survey of Indian organizations", International Journal of Services and Operations Management, Vol. 2 No. 4, pp. 313-34.
    • (2006) International Journal of Services and Operations Management , vol.2 , Issue.4 , pp. 313-34
    • Singh, A.1    Narain, R.2    Yadav, R.C.3
  • 70
    • 63049123362 scopus 로고    scopus 로고
    • Performance value analysis for the justification of the leagile supply chain
    • Soni, G. and Kodali, R. (2009), "Performance value analysis for the justification of the leagile supply chain", International Journal of Business Performance Management, Vol. 11 Nos 1/2, pp. 96-133.
    • (2009) International Journal of Business Performance Management , vol.11 , Issue.1-2 , pp. 96-133
    • Soni, G.1    Kodali, R.2
  • 71
    • 33644555890 scopus 로고    scopus 로고
    • Performance measures in English small and medium enterprises: Survey results
    • Sousa, S.D., Aspinwall, E.M. and Rodrigues, A.G. (2006), "Performance measures in English small and medium enterprises: survey results", Benchmarking: An International Journal, Vol. 13 Nos 1/2, pp. 120-34.
    • (2006) Benchmarking: An International Journal , vol.13 , Issue.1-2 , pp. 120-34
    • Sousa, S.D.1    Aspinwall, E.M.2    Rodrigues, A.G.3
  • 72
  • 73
    • 10644269565 scopus 로고    scopus 로고
    • Zur Entwicklung eines Frabogens der Kommunikation in Organisationen
    • Sperka, M. (1997), "Zur Entwicklung eines Frabogens der Kommunikation in Organisationen", Zeitschrift fur Arbeits-und Organizationspsychologie, Vol. 41 No. 4, pp. 182-90.
    • (1997) Zeitschrift Fur Arbeits-und Organizationspsychologie , vol.41 , Issue.4 , pp. 182-90
    • Sperka, M.1
  • 75
    • 33644510522 scopus 로고    scopus 로고
    • Integrating the US textile and apparel supply chain with small companies in South America
    • Teng, S.G. and Jaramillo, H. (2006), "Integrating the US textile and apparel supply chain with small companies in South America", Supply Chain Management: An International Journal, Vol. 11 No. 1, pp. 44-55.
    • (2006) Supply Chain Management: An International Journal , vol.11 , Issue.1 , pp. 44-55
    • Teng, S.G.1    Jaramillo, H.2
  • 76
    • 0035592945 scopus 로고    scopus 로고
    • Performance measurement systems - models, characteristics and measures
    • Toni, A. and Tonchia, S. (2001), "Performance measurement systems - models, characteristics and measures", International Journal of Operations & Production Management, Vol. 21 Nos 1/2, pp. 46-70.
    • (2001) International Journal of Operations & Production Management , vol.21 , Issue.1-2 , pp. 46-70
    • Toni, A.1    Tonchia, S.2
  • 77
    • 0242328865 scopus 로고
    • How successful companies improve through internal benchmarking
    • Tutcher, G. (1994), "How successful companies improve through internal benchmarking", Managing Service Quality, Vol. 4 No. 2, pp. 44-6.
    • (1994) Managing Service Quality , vol.4 , Issue.2 , pp. 44-46
    • Tutcher, G.1
  • 80
    • 39149129030 scopus 로고    scopus 로고
    • A review on benchmarking of supply chain performance measures
    • Wong, W.P. and Wong, K.Y. (2008), "A review on benchmarking of supply chain performance measures", Benchmarking: An International Journal, Vol. 15 No. 1, pp. 25-51.
    • (2008) Benchmarking: An International Journal , vol.15 , Issue.1 , pp. 25-51
    • Wong, W.P.1    Wong, K.Y.2
  • 81
    • 0037061477 scopus 로고    scopus 로고
    • Electronic commerce front-end in apparel supply chain
    • Yen, B.P.C. (2002), "Electronic commerce front-end in apparel supply chain", Computers & Industrial Engineering, Vol. 42 No. 1, pp. 471-80.
    • (2002) Computers & Industrial Engineering , vol.42 , Issue.1 , pp. 471-80
    • Yen, B.P.C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.