-
1
-
-
0036178544
-
Critical success factors for the successful implementation of Six-Sigma projects in organization
-
Antony, J. and Banuelas, R. (2002) ‘Critical success factors for the successful implementation of Six-Sigma projects in organization’, The TQM Magazine, Vol. 14, No. 2, pp.92–99.
-
(2002)
The TQM Magazine
, vol.14
, Issue.2
, pp. 92-99
-
-
Antony, J.1
Banuelas, R.2
-
2
-
-
1442302889
-
Reification and representation in the implementation of quality improvement programmes
-
Baxter, L.F. and Hirschhauser, C. (2004) ‘Reification and representation in the implementation of quality improvement programmes’, Journal of Operation and Production Management, Vol. 24, No. 2, pp.207–224.
-
(2004)
Journal of Operation and Production Management
, vol.24
, Issue.2
, pp. 207-224
-
-
Baxter, L.F.1
Hirschhauser, C.2
-
3
-
-
1642532517
-
Why total quality management programs do not persist: the role of management quality and implications for leading a TQM transformation
-
Beer, M. (2003) ‘Why total quality management programs do not persist: the role of management quality and implications for leading a TQM transformation’, Decision Sciences, Vol. 24, No. 4, pp.623–642.
-
(2003)
Decision Sciences
, vol.24
, Issue.4
, pp. 623-642
-
-
Beer, M.1
-
4
-
-
33646876271
-
How Six Sigma compares to other quality initiatives
-
New York: John Wiley and Sons
-
Breyfogle, F.W. and Cupello, J.M. (2001) ‘How Six Sigma compares to other quality initiatives’, Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy that Yields Bottom-Line Success, pp.3–30, New York: John Wiley and Sons.
-
(2001)
Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy that Yields Bottom-Line Success
, pp. 3-30
-
-
Breyfogle, F.W.1
Cupello, J.M.2
-
5
-
-
0032247064
-
Improving the quality of health care. Health care through a Six Sigma lens
-
Buck, C. (1998) ‘Improving the quality of health care. Health care through a Six Sigma lens’, Milbank Quarterly, Vol. 76, No. 4, pp.749–753.
-
(1998)
Milbank Quarterly
, vol.76
, Issue.4
, pp. 749-753
-
-
Buck, C.1
-
6
-
-
84952967136
-
-
Accessed on 16 May 2005
-
‘Companies Using Six Sigma’, Available at: http://www.onesixsigma.com. Accessed on 16 May 2005.
-
Companies Using Six Sigma
-
-
-
7
-
-
0041311870
-
Why is Six Sigma so successful?
-
Caulcutt, R. (2001) ‘Why is Six Sigma so successful?’, Journal of Applied Statistics, Vol. 28, Nos. 3/4, pp.301–306.
-
(2001)
Journal of Applied Statistics
, vol.28
, Issue.3-4
, pp. 301-306
-
-
Caulcutt, R.1
-
8
-
-
20444470311
-
Evaluating the Deming management model of total quality in services
-
Douglas, T.J. and Fredendall, L.D. (2004) ‘Evaluating the Deming management model of total quality in services’, Decision Sciences, Vol. 35, No. 3, pp.393–422.
-
(2004)
Decision Sciences
, vol.35
, Issue.3
, pp. 393-422
-
-
Douglas, T.J.1
Fredendall, L.D.2
-
10
-
-
0035458929
-
Six Sigma adapting GE’s lesson to health care
-
Ettinger, W. (2001) ‘Six Sigma adapting GE’s lesson to health care’, Trustee, Vol. 54, No. 8, pp.10–16.
-
(2001)
Trustee
, vol.54
, Issue.8
, pp. 10-16
-
-
Ettinger, W.1
-
12
-
-
3042785325
-
Human factors affecting the acceptance of total quality management
-
Fok, L., Hartman, S., Patti, A. and Razek, J. (2000) ‘Human factors affecting the acceptance of total quality management’, International Journal of Quality and Reliability Management, Vol. 17, No. 7, pp.714–729.
-
(2000)
International Journal of Quality and Reliability Management
, vol.17
, Issue.7
, pp. 714-729
-
-
Fok, L.1
Hartman, S.2
Patti, A.3
Razek, J.4
-
13
-
-
0003785170
-
-
New York, NY: Doubleday Publishers
-
Harry, M. and Schroeder, R. (2000) Six Sigma, pp.108–115, New York, NY: Doubleday Publishers.
-
(2000)
Six Sigma
, pp. 108-115
-
-
Harry, M.1
Schroeder, R.2
-
15
-
-
0242621126
-
The promise of Six Sigma
-
Lazarus, I.R. and Buter, K. (2001) ‘The promise of Six Sigma’, Managed Healthcare Executive, Vol. 11, No. 9, pp.22–26.
-
(2001)
Managed Healthcare Executive
, vol.11
, Issue.9
, pp. 22-26
-
-
Lazarus, I.R.1
Buter, K.2
-
16
-
-
0242452620
-
The promise of Six Sigma
-
Lazarus, I.R. and Stamps, B. (2002) ‘The promise of Six Sigma’, Managed Healthcare Executive, Vol. 12, No. 1, pp.27–30.
-
(2002)
Managed Healthcare Executive
, vol.12
, Issue.1
, pp. 27-30
-
-
Lazarus, I.R.1
Stamps, B.2
-
17
-
-
0037359278
-
Six Sigma: a goal-theoretic perspective
-
Linderman, K., Schroeder, R.R., Zaheer, S. and Choo, A.S. (2003) ‘Six Sigma: a goal-theoretic perspective’, Journal of Operations Management, Vol. 21, pp.193–203.
-
(2003)
Journal of Operations Management
, vol.21
, pp. 193-203
-
-
Linderman, K.1
Schroeder, R.R.2
Zaheer, S.3
Choo, A.S.4
-
18
-
-
3042852237
-
A multilevel case study critique of Six Sigma: statistical control or strategic change?
-
McAdam, R. and Lafferty, B. (2004) ‘A multilevel case study critique of Six Sigma: statistical control or strategic change?’, International Journal of Operations and Production Management, Vol. 24, No. 5, pp.530–549.
-
(2004)
International Journal of Operations and Production Management
, vol.24
, Issue.5
, pp. 530-549
-
-
McAdam, R.1
Lafferty, B.2
-
19
-
-
8644233806
-
Is quality dead?
-
McManus, K. (1999) ‘Is quality dead?’, IIE Solutions, Vol. 31, No. 7, pp.32–35.
-
(1999)
IIE Solutions
, vol.31
, Issue.7
, pp. 32-35
-
-
McManus, K.1
-
20
-
-
0003485315
-
-
New York, NY: McGraw Hill Publishing
-
Pande, P., Newman, R. and Cavanaugh, R. (2000) The Six Sigma Way, pp.19–36, New York, NY: McGraw Hill Publishing.
-
(2000)
The Six Sigma Way
, pp. 19-36
-
-
Pande, P.1
Newman, R.2
Cavanaugh, R.3
-
22
-
-
0242721745
-
Integrating Six Sigma with total quality management: a case example for measuring medication errors
-
Revere, L. and Black, K. (2003) ‘Integrating Six Sigma with total quality management: a case example for measuring medication errors’, Journal of Healthcare Management, Vol. 48, No. 6.
-
(2003)
Journal of Healthcare Management
, vol.48
, Issue.6
-
-
Revere, L.1
Black, K.2
-
23
-
-
1642304281
-
Integrating Six Sigma and CQI for improving patient care
-
Revere, L., Black, K. and Huq, A. (2004) ‘Integrating Six Sigma and CQI for improving patient care’, TQM Magazine, Vol. 16, No. 2, pp.105–113.
-
(2004)
TQM Magazine
, vol.16
, Issue.2
, pp. 105-113
-
-
Revere, L.1
Black, K.2
Huq, A.3
-
24
-
-
0036547368
-
Using Six Sigma to make a difference in health care quality
-
Simmons, J.C. (2002) ‘Using Six Sigma to make a difference in health care quality’, Quality Letter for Healthcare Leaders, Vol. 14, No. 4, pp.2–10.
-
(2002)
Quality Letter for Healthcare Leaders
, vol.14
, Issue.4
, pp. 2-10
-
-
Simmons, J.C.1
-
25
-
-
80053050071
-
Six-Sigma: the evolution of 100 years of business improvement methodology
-
Snee, R.D. (2004) ‘Six-Sigma: the evolution of 100 years of business improvement methodology’, International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.4–20.
-
(2004)
International Journal of Six Sigma and Competitive Advantage
, vol.1
, Issue.1
, pp. 4-20
-
-
Snee, R.D.1
-
26
-
-
0242621125
-
UV a compliance department uses Six Sigma model to improve performance
-
Thomson, P. and Lewis, M. (2002) ‘UV a compliance department uses Six Sigma model to improve performance’, Journal of Health Care Compliance, Vol. 4, No. 5, pp.19–23.
-
(2002)
Journal of Health Care Compliance
, vol.4
, Issue.5
, pp. 19-23
-
-
Thomson, P.1
Lewis, M.2
|