A Multilevel View on Interpersonal Knowledge Transfer

Journal of the American Society for Information Science and Technology

Volumn 61, Issue 3, 2010, Pages 483-494

  Kang, Minhyung ^a   Kim, Young Gul ^b  

^a Samsung Advanced Institute of Technology (SAIT)   (South Korea)

^b Korea Advanced Institute of Science and Technology   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

GROUP IDENTIFICATION; HIERARCHICAL LINEAR MODELING; KNOWLEDGE TRANSFER; MODERATING EFFECT; ORGANIZATIONAL LEARNING; SOCIAL NETWORKS; STRENGTH OF TIES; STRUCTURAL EQUIVALENCE;

KNOWLEDGE MANAGEMENT;

EID: 76649101064     PISSN: 15322882     EISSN: 15322890     Source Type: Journal    
DOI: 10.1002/asi.21267     Document Type: Article

References (62)

1. Argote, L., & Ingram, P. (2000). Knowledge transfer: A basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82(1), 150-169.
2. Argote, L., McEvily, B., & Reagans, R. (2003). Managing knowledge in organizations: An integrative framework and review of emerging themes. Management Science, 49(4), 571-582.
3. Ashforth, B.E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20.
4. Bhandar, M., Pan, S.L., & Tan, B.C.Y (2007). Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project. Journal of the American Society for Information Science and Technology, 58(2), 263-274.
5. Bock, G.-W., Zmud, R.W., Kim, Y-G., & Lee, J.-N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111.
6. Borgatti, S.P., & Cross, R. (2003). A relational view of information seeking and learning in social networks. Management Science, 49(4), 432-445.
7. Brewer, M.B., & Kramer, R.M. (1986). Choice behavior in social dilemmas: Effect of social identity, group size, and decision framing. Journal of Personality and Social Psychology, 50, 543-1540
8. Brewer, M.B., & Schneider, S. (1990). Social identity and social dilemmas: A double-edged sword. In D. Abrams & M.A. Hogg (Eds.), Social identity theory: Constructive and critical advances (pp. 22-41). New York: Springer-Verlag.
9. Brown, J.S., & Duguid, P. (1991). Organizational learning and communitiesof-practice: Toward a unified view of working, learning, and innovation. Organization Science, 2(1), 40-57.
10. Burt, R.S. (1987). Social contagion and innovation: Cohesion versus structural equivalence. American Journal of Sociology, 92(6), 1287-1335. Carrington, P.J., Scott, J., & Wasserman, S. (Eds.). (2005). Models and methods in social network analysis. New York: Cambridge University Press.
11. Cross, R., & Cummings, J.N. (2004). Tie and network correlates of individual performance in knowledge-intensive work. Academy of Management Journal, 47(6), 928-937.
12. Cross, R., & Sproull, L. (2004). More than an answer: Information relationships for actionable knowledge. Organization Science, 15(4), 446-462.
13. Cummings, J. (2003). Knowledge sharing: A review of the literature. Washington, DC: World Bank.
14. Davenport, T., De Long, D., & Beers, M. (1998). Successful knowledge management. Sloan Management Review, 39(2), 43-57.
15. Deci, E.L.,&Ryan, R.M. (1985). Intrinsic motivation and self-determination in human behavior. New York: Plenum Press.
16. Granovetter, M. (1985). Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 91(3), 481-510.
17. Granovetter, M.S. (1982). The strength of weak ties: A network theory revisited. In P.V. Marsden & N. Lin (Eds.), Social structure and network analysis (pp. 105-130). Beverly Hills, CA: Sage.
18. Gupta, A., & Govindarajan, V. (2000). Knowledge flows within multinational corporations. Strategic Management Journal, 21(4), 473-496.
19. Hanneman, R.A. (2001). Introduction to social network methods. Riverside: University of California, Department of Sociology.
20. Hansen, M., Nohria, N., & Tierney, T. (1999). What is your strategy for managing knowledge? Harvard Business Review, 77(2), 106-116.
21. Hansen, M.T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44(1), 82-111.
22. Hansen, M.T. (2002). Knowledge networks : Explaining effective knowledge sharing in multiunit companies. Organization Science, 13(3), 232-248.
23. Hofmann, D.A. (1997). An overview of the logic and rationale of hierarchical linear models. Journal of Management, 23(6), 723-744.
24. Huber, G. (1991). Organizational learning: The contributing processes and the literatures. Organization Science, 2(1), 88-115.
25. Hurley, R.F., & Huit, G.T.M. (1998). Innovation, market orientation, and organizational learning: An integration and empirical examination. Journal of Marketing, 62(3), 42-54.
26. Ingram, P., & Roberts, P.W. (2000). Friendships among competitors in the Sydney hotel industry. American Journal of Sociology, 106(2), 387-423.
27. Janssen, O., & Huang, X. (2007). Us and me: Team identification and individual differentiation as complementary drivers of team members' citizenship and creative behaviors. Journal of Management, 33(5), 724-751.
28. Kerlinger, F.N. (1986). Foundations of behavioral research. New York: Holt, Rinehart, & Winston.
29. Ko, D.-G., Kirsch, L.J., & King, W.R. (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59-85.
30. Krackhardt, D. (1992). The strength of strong ties: The importance of Philos in organizations. In N. Nohria & R. Eccles (Eds.), Networks and organizations (pp. 216-239). Boston: Harvard Business School Press.
31. Kramer, R.M., & Brewer, M.B. (1984). Social group identity on resource use in a simulated commons dilemmas. Journal of Personality and Social Psychology, 46(5), 1044-1057.
32. Kramer, R.M., & Goldman, L. (1995). Helping the group or helping yourself? In D. Schroeder (Ed.), Social dilemmas (pp. 49-68). New York: Praeger.
33. Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation. New York: Cambridge University Press.
34. Levin, D.Z., & Cross, R. (2004). The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. Management Science, 50(11), 1477-1490.
35. Marsden, P.V., & Campbell, K.E. (1984). Measuring tie strength. Social Forces, 63(2), 482-501.
36. McFadyen, M.A., & Cannella, A.A. (2004). Social capital and knowledge creation: Diminishing returns of the number and strength of exchange relationships. Academy of Management Journal, 47(5), 735-746.
37. Mizruchi, M.S. (1993). Cohesion, equivalence, and similarity of behavior: A theoretical and empirical assessment. Social Networks, 15(3), 275-307.
38. Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266.
39. Nunnally, J.C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
40. O'Dell, C., & Grayson, C.J. (1998). If only we knew what we know: Identification and transfer of internal best practices. California Management Review, 40(3), 154-174.
41. O'Reilly, C.A., III. (1982). Variations in decision makers' use of information sources: The impact of quality and accessibility of information. Academy of Management Journal, 25(4), 756.
42. Osterloh, M., & Frey, B.S. (2000). Motivation, knowledge transfer, and organizational forms. Organization Science, 11(5), 538-550.
43. Pan, S.L., Newell, S., Huang, J., & Galliers, R.D. (2007). Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge. Journal of the American Society for Information Science and Technology, 58(3), 404-419.
44. Prentice, D. A., Miller, D.T., & Lightdale, J.R. (1994). Asymmetries in attachments to groups and to their members: Distinguishing between commonidentity and common-bond groups. Personality and Social Psychology Bulletin, 20(5), 484.
45. Quigley, N.R., Tesluk, P.E., Locke, E.A., & Bartol, K.M. (2007). A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance. Organization Science, 18(1), 71-88.
46. Raudenbush, S.W., & Bryk, A.S. (2002). Hierarchical linear models: Applications and data analysis methods (2nd ed.). Thousand Oaks, CA: Sage.
47. Reagans, R., & McEvily, B. (2003). Network structure and knowledge transfer: The effects of cohesion and range. Administrative Science Quarterly, 48(2), 240-267.
48. Rowley, T., Behrens, D., & Krackhardt, D. (2000). Redundant governance structures: An analysis of structural and relational embeddedness in the steel and semiconductor industries. Strategic Management Journal, 21 (3), 369-386.
49. Sabherwal, R., &Sabherwal, S. (2005). Knowledge management using information technology: Determinants of short-term impact on firm value. Decision Sciences, 36(4), 531-567.
50. Simonin, B. (1999). Ambiguity and the process of knowledge transfer in strategic alliances. Strategic Management Journal, 20(7), 595-623.
51. Snijders, T.A.B., & Bosker, R. (1999). Multilevel analysis: An introduction to basic and advanced multilevel modeling. London: Sage.
52. Szulanski, G. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17, 27-43.
53. Tajfel, H., & Turner, J.C. (1986). The social identity theory of intergroup behavior. Psychology of Intergroup Relations, 2, 7-24.
54. Tsai, W. (2001). Knowledge Transfer in intraorganizational networks: Effects of network position and absorptive capacity on business unit innovation and performance. Academy of Management Journal, 44(5), 996-1004.
55. Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464-476.
56. Uzzi, B. (1997). Social structure and competition in interfirm networks: The paradox of embeddedness. Administrative Science Quarterly, 42(1), 35-67.
57. Uzzi, B., & Lancaster, R. (2003). Relational embeddedness and learning: The case of bank loan managers and their clients. Management Science, 49(4), 383-399.
58. van Duijn, M.A.J., van Busschbach, J.T., & Snijders, T.A.B. (1999). Multilevel analysis of personal networks as dependent variables. Social Networks, 21(2), 187-210.
59. Wasserman, S., & Faust, K. (1994). Social network analysis: Methods and applications. New York: Cambridge University Press.
60. Wenger, E.C., & Snyder, WM. (2000). Communities of practice: The organizational frontier. Harvard Business Review, 78(1), 139-145.
61. Wong, S.-S., Ho, V.T., & Lee, C.H. (2008). A power perspective to interunit knowledge transfer: Linking knowledge attributes to unit power and the transfer of knowledge. Journal of Management, 34(1), 127-150.
62. Yu, S.H., Kim, Y.G., & Kim, M.Y. (2007). Do we know what really drives KM performance? Journal of Knowledge Management, 11(6), 39-53.