Web site interaction satisfaction: Scale development considerations

Journal of Internet Commerce

Volumn 7, Issue 3, 2008, Pages 359-378

  Lascu, Dana Nicoleta ^a   Clow, Kenneth E ^b,c  

^a UNIVERSITY OF RICHMOND   (United States)

^b UNIVERSITY OF LOUISIANA   (United States)

^c UNIVERSITY OF LOUISIANA AT MONROE   (United States)

Author keywords

Satisfaction; Scales; Service quality; Web site interaction; Web site interactivity

Indexed keywords

EID: 68149092082     PISSN: 15332861     EISSN: 1533287X     Source Type: Journal    
DOI: 10.1080/15332860802250476     Document Type: Article

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