A direct comparative framework of customer satisfaction: An application to Internet search engines

Journal of Interactive Marketing

Volumn 18, Issue 2, 2004, Pages 32-50

  Wu, Jianan ^a   Padgett, Dan ^a  

^a TULANE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 2442521225     PISSN: 10949968     EISSN: None     Source Type: Journal    
DOI: 10.1002/dir.20004     Document Type: Article

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