메뉴 건너뛰기




Volumn 48, Issue 2, 2009, Pages 199-228

The role of social capital on trust development and dynamics: Implications for cooperation, monitoring and team performance

Author keywords

Cooperation; Monitoring; Project teams; Team performance; Trust building

Indexed keywords


EID: 67949100678     PISSN: 05390184     EISSN: 14617412     Source Type: Journal    
DOI: 10.1177/0539018409102408     Document Type: Article
Times cited : (38)

References (74)
  • 2
    • 0000429543 scopus 로고
    • On various intraclass correlation reliability coefficients
    • Bartko, J. J. (1976) On various intraclass correlation reliability coefficients, Psychological bulletin 83: 762-5.
    • (1976) Psychological Bulletin , vol.83 , pp. 762-5
    • Bartko, J.J.1
  • 4
    • 0001772744 scopus 로고    scopus 로고
    • Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis
    • in K. J. Klein & S. W. J. Kozlowski (eds), San Francisco, CA: Jossey-Bass
    • Bliese, P. D. (2000) Within-group agreement, non-independence, and reliability: implications for data aggregation and analysis, in K. J. Klein & S. W. J. Kozlowski (eds) Multilevel theory, research, and methods in organizations: foundations, extensions, and new directions, pp. 349-81. San Francisco, CA: Jossey-Bass.
    • (2000) Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions , pp. 349-81
    • Bliese, P.D.1
  • 5
    • 84936823862 scopus 로고
    • Price, authority and trust: From ideal types to plural forms
    • Bradach, J. L. & Eccles, R. G. (1989) Price, authority and trust: from ideal types to plural forms, Annual review of sociology 15: 97-118.
    • (1989) Annual Review of Sociology , vol.15 , pp. 97-118
    • Bradach, J.L.1    Eccles, R.G.2
  • 7
    • 85016181182 scopus 로고
    • Relations between work-group characteristics and effectiveness: Implications for designing effective work groups
    • Campion, M. A., Medsker, G. J. & Higgs, A. C. (1993) Relations between work-group characteristics and effectiveness: implications for designing effective work groups, Personnel psychology 46: 823-50.
    • (1993) Personnel Psychology , vol.46 , pp. 823-50
    • Campion, M.A.1    Medsker, G.J.2    Higgs, A.C.3
  • 8
    • 0031536880 scopus 로고    scopus 로고
    • The nature and structure of workers' trust in management
    • Clark, M. C. & Payne, R. L. (1997) The nature and structure of workers' trust in management, Journal of organizational behavior 18: 205-24.
    • (1997) Journal of Organizational Behavior , vol.18 , pp. 205-24
    • Clark, M.C.1    Payne, R.L.2
  • 10
    • 84936823500 scopus 로고
    • Social capital in the creation of human capital
    • Coleman, J. S. (1988) Social capital in the creation of human capital, American journal of sociology 94: 95-120.
    • (1988) American Journal of Sociology , vol.94 , pp. 95-120
    • Coleman, J.S.1
  • 11
    • 0004078737 scopus 로고
    • Cambridge, MA: Belknap Press of Harvard University
    • Coleman, J. S. (1990) Foundations of social theory. Cambridge, MA: Belknap Press of Harvard University.
    • (1990) Foundations of Social Theory
    • Coleman, J.S.1
  • 14
    • 0002034110 scopus 로고    scopus 로고
    • The organizational trust inventory (OTI): Development and validation
    • in R. M. Kramer & T. R. Tyler (eds), Thousand Oaks, CA: Sage
    • Cummings, L. L. & Bromiley, P. (1996) The organizational trust inventory (OTI): development and validation, in R. M. Kramer & T. R. Tyler (eds) Trust in organizations: frontiers of theory and research, pp. 302-30. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 302-30
    • Cummings, L.L.1    Bromiley, P.2
  • 16
    • 0032365776 scopus 로고    scopus 로고
    • Between trust and control: Developing confidence in partner cooperation in alliances
    • Das, T. K. & Teng, B. G. (1998) Between trust and control: developing confidence in partner cooperation in alliances, Academy of management review 23(3): 491-512.
    • (1998) Academy of Management Review , vol.23 , Issue.3 , pp. 491-512
    • Das, T.K.1    Teng, B.G.2
  • 17
    • 0002336395 scopus 로고
    • Trust as a commodity
    • in D. Gambetta (ed.), New York: Basil Blackwell
    • Dasgupta, P. (1988) Trust as a commodity, in D. Gambetta (ed.) Trust: making and breaking cooperative relations, pp. 49-72. New York: Basil Blackwell.
    • (1988) Trust: Making and Breaking Cooperative Relations , pp. 49-72
    • Dasgupta, P.1
  • 18
    • 0010699191 scopus 로고    scopus 로고
    • The trusted general manager and business unit performance: Empirical evidence of a competitive advantage
    • Davis, J. H., Schoorman, F. D., Mayer, R. C. & Tang, H. H. (2000) The trusted general manager and business unit performance: empirical evidence of a competitive advantage, Strategic management journal 21(5): 563-76.
    • (2000) Strategic Management Journal , vol.21 , Issue.5 , pp. 563-76
    • Davis, J.H.1    Schoorman, F.D.2    Mayer, R.C.3    Tang, H.H.4
  • 19
    • 0033137346 scopus 로고    scopus 로고
    • The effects of interpersonal trust on work group performance
    • Dirks, K. T. (1999) The effects of interpersonal trust on work group performance, Journal of applied psychology 84(3): 445-55.
    • (1999) Journal of Applied Psychology , vol.84 , Issue.3 , pp. 445-55
    • Dirks, K.T.1
  • 20
    • 0035617309 scopus 로고    scopus 로고
    • The role of trust in organizational settings
    • Dirks, K. T. & Ferrin, D. L. (2001) The role of trust in organizational settings, Organization science 12(4): 450-67.
    • (2001) Organization Science , vol.12 , Issue.4 , pp. 450-67
    • Dirks, K.T.1    Ferrin, D.L.2
  • 22
    • 0001951820 scopus 로고
    • Can we trust trust?
    • in D. G. Gambetta (ed.), New York: Basil Blackwell
    • Gambetta, D. G. (1988) Can we trust trust?, in D. G. Gambetta (ed.) Trust: making and breaking cooperative relations, pp. 213-37. New York: Basil Blackwell.
    • (1988) Trust: Making and Breaking Cooperative Relations , pp. 213-37
    • Gambetta, D.G.1
  • 23
    • 23744445664 scopus 로고    scopus 로고
    • Transformational leadership and shared values: The building blocks of trust
    • Gillespie, N. & Mann, L. (2004) Transformational leadership and shared values: the building blocks of trust, Journal of managerial psychology 10(6): 588-607.
    • (2004) Journal of Managerial Psychology , vol.10 , Issue.6 , pp. 588-607
    • Gillespie, N.1    Mann, L.2
  • 24
    • 0003019150 scopus 로고
    • The centrality of interpersonal trust in group processes
    • in C. L. Cooper (ed.), New York: Wiley
    • Golembiewski, R. T. & McConkie, M. (1975) The centrality of interpersonal trust in group processes, in C. L. Cooper (ed.) Theories of group processes, pp. 131-85. New York: Wiley.
    • (1975) Theories of Group Processes , pp. 131-85
    • Golembiewski, R.T.1    McConkie, M.2
  • 26
    • 0005475013 scopus 로고
    • Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances
    • Gulati, R. (1995) Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances, Academy of management journal 38: 85-112.
    • (1995) Academy of Management Journal , vol.38 , pp. 85-112
    • Gulati, R.1
  • 27
    • 11744348112 scopus 로고
    • The street-level epistemology of trust
    • Hardin, R. (1993) The street-level epistemology of trust, Politics and society 21: 505-31.
    • (1993) Politics and Society , vol.21 , pp. 505-31
    • Hardin, R.1
  • 28
    • 0003818389 scopus 로고
    • New York: Holt, Rinehart & Winston (3rd edn)
    • Hays, W. L. (1981) Statistics. New York: Holt, Rinehart & Winston (3rd edn).
    • (1981) Statistics
    • Hays, W.L.1
  • 29
    • 0002959522 scopus 로고
    • Trust and the appraisal process in close relationships
    • in W. H. Jones & D. Perlman (eds), London: Jessica Kingsley
    • Holmes, J. G. (1991) Trust and the appraisal process in close relationships, in W. H. Jones & D. Perlman (eds) Advances in personal relationships, vol. 2, pp. 57-104. London: Jessica Kingsley.
    • (1991) Advances in Personal Relationships , vol.2 , pp. 57-104
    • Holmes, J.G.1
  • 30
    • 0001789938 scopus 로고
    • Personnel decision-making: The importance of missing information
    • Jagacinski, C. M. (1991) Personnel decision-making: the importance of missing information, Journal of applied psychology 76: 19-30.
    • (1991) Journal of Applied Psychology , vol.76 , pp. 19-30
    • Jagacinski, C.M.1
  • 31
    • 0000949746 scopus 로고
    • Aggregation bias in estimates of perceptual agreement
    • James, L. R. (1982) Aggregation bias in estimates of perceptual agreement, Journal of applied psychology 67: 219-29.
    • (1982) Journal of Applied Psychology , vol.67 , pp. 219-29
    • James, L.R.1
  • 32
    • 58049220690 scopus 로고
    • Estimating within-group interrater reliability with and without response bias
    • James, L. R., Demare, R.G., & Wolf. G. (1984) Estimating within-group interrater reliability with and without response bias, Journal of Applied Psychology 69: 85-98.
    • (1984) Journal of Applied Psychology , vol.69 , pp. 85-98
    • James, L.R.1    Demare, R.G.2    Wolf, G.3
  • 33
    • 18644376039 scopus 로고    scopus 로고
    • Interpersonal relationships and task performance: An examination of mediating process in friendship and acquaintance groups
    • Jehn, K. & Shah, P. (1997) Interpersonal relationships and task performance: an examination of mediating process in friendship and acquaintance groups, Journal of personality and social psychology 72: 775-90.
    • (1997) Journal of Personality and Social Psychology , vol.72 , pp. 775-90
    • Jehn, K.1    Shah, P.2
  • 34
    • 0032383109 scopus 로고    scopus 로고
    • The experimental evolution of trust: Implications for cooperation and teamwork
    • Jones, G. R. & George, J. M. (1998) The experimental evolution of trust: implications for cooperation and teamwork, Academy of management review 23: 531-46.
    • (1998) Academy of Management Review , vol.23 , pp. 531-46
    • Jones, G.R.1    George, J.M.2
  • 35
    • 0017014364 scopus 로고
    • The impact of trust on creative problem solving groups
    • Klimoski, R. J. & Karol, B. (1976) The impact of trust on creative problem solving groups, Journal of applied psychology 61: 630-3.
    • (1976) Journal of Applied Psychology , vol.61 , pp. 630-3
    • Klimoski, R.J.1    Karol, B.2
  • 36
  • 37
    • 0012291133 scopus 로고
    • The sinister attribution error: Paranoid cognition and collective distrust in organizations
    • Kramer, R. M. (1994) The sinister attribution error: paranoid cognition and collective distrust in organizations, Motivation and emotion 18: 199-230.
    • (1994) Motivation and Emotion , vol.18 , pp. 199-230
    • Kramer, R.M.1
  • 38
    • 23144435923 scopus 로고    scopus 로고
    • Trust and distrust in organizations
    • Kramer, R. M. (1999) Trust and distrust in organizations, Annual review of psychology 50: 569-98.
    • (1999) Annual Review of Psychology , vol.50 , pp. 569-98
    • Kramer, R.M.1
  • 40
    • 3142656849 scopus 로고    scopus 로고
    • Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams
    • Langfred, C. W. (2004) Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams, Academy of management journal 47(3): 385-99.
    • (2004) Academy of Management Journal , vol.47 , Issue.3 , pp. 385-99
    • Langfred, C.W.1
  • 41
    • 0001997475 scopus 로고    scopus 로고
    • Developing and maintaining trust in work relationships
    • in R. M. Kramer & T. R. Tyler (eds), Thousand Oaks, CA: Sage
    • Lewicki, R. J. & Bunker, B. B. (1996) Developing and maintaining trust in work relationships, in R. M. Kramer & T. R. Tyler (eds) Trust in organizations: frontiers of theory and research, pp. 114-39. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 114-39
    • Lewicki, R.J.1    Bunker, B.B.2
  • 43
    • 33750734644 scopus 로고    scopus 로고
    • Models of interpersonal trust development: Theoretical approaches, empirical evidence, and future directions
    • Lewicki, R. J., Tomlinson, E. C. & Gillespie, N. (2006) Models of interpersonal trust development: theoretical approaches, empirical evidence, and future directions, Journal of management 32(6): 991-1022.
    • (2006) Journal of Management , vol.32 , Issue.6 , pp. 991-1022
    • Lewicki, R.J.1    Tomlinson, E.C.2    Gillespie, N.3
  • 44
    • 84963063075 scopus 로고
    • Trust as a social reality
    • Lewis, J. D. & Weigert, A. (1985) Trust as a social reality, Social forces 63: 967-85.
    • (1985) Social Forces , vol.63 , pp. 967-85
    • Lewis, J.D.1    Weigert, A.2
  • 45
    • 0032704493 scopus 로고    scopus 로고
    • Social capital: A guide to its measurement
    • Lochner, K., Kawachi, I. & Kennedy, B. (1999) Social capital: a guide to its measurement, Health & place 5(4): 259-70.
    • (1999) Health & Place , vol.5 , Issue.4 , pp. 259-70
    • Lochner, K.1    Kawachi, I.2    Kennedy, B.3
  • 49
    • 0037981779 scopus 로고
    • Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations
    • Special issue: Intra- and interorganizational cooperation
    • McAllister, D. J. (1995) Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations, Academy of management journal 38: 24-59. (Special issue: Intra- and interorganizational cooperation)
    • (1995) Academy of Management Journal , vol.38 , pp. 24-59
    • McAllister, D.J.1
  • 53
    • 33745714911 scopus 로고    scopus 로고
    • A multilevel model of group social capital
    • Oh, H., Labianca, G. & Chung, M. (2006) A multilevel model of group social capital, Academy of management review 31(3): 569-82.
    • (2006) Academy of Management Review , vol.31 , Issue.3 , pp. 569-82
    • Oh, H.1    Labianca, G.2    Chung, M.3
  • 54
    • 0002526361 scopus 로고    scopus 로고
    • Trust-based forms of governance
    • in R. M. Kramer & T. R. Tyler (eds), Thousand Oaks, CA: Sage
    • Powell, W. (1996) Trust-based forms of governance, in R. M. Kramer & T. R. Tyler (eds) Trust in organizations: frontiers of theory and research, pp. 51-67. Thousand Oaks, CA: Sage.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 51-67
    • Powell, W.1
  • 55
    • 0001847683 scopus 로고
    • The prosperous community: Social capital and public life
    • Putnam, R. D. (1993) The prosperous community: social capital and public life, American prospect 13: 35-42.
    • (1993) American Prospect , vol.13 , pp. 35-42
    • Putnam, R.D.1
  • 57
    • 0014178927 scopus 로고
    • A new scale for the measurement of interpersonal trust
    • Rotter, J. B. (1967) A new scale for the measurement of interpersonal trust, Journal of personality 35: 651-65.
    • (1967) Journal of Personality , vol.35 , pp. 651-65
    • Rotter, J.B.1
  • 58
    • 58149405986 scopus 로고
    • Interpersonal trust, trustworthiness, and gullibility
    • Rotter, J. B. (1980) Interpersonal trust, trustworthiness, and gullibility, American psychologist 35: 1-7.
    • (1980) American Psychologist , vol.35 , pp. 1-7
    • Rotter, J.B.1
  • 60
    • 24144493671 scopus 로고    scopus 로고
    • The reciprocal nature of trust: A longitudinal study of interacting teams
    • Serva, M. A., Fuller, M. A. & Mayer, R. C. (2005) The reciprocal nature of trust: a longitudinal study of interacting teams, Journal of organizational behavior 26: 625-48.
    • (2005) Journal of Organizational Behavior , vol.26 , pp. 625-48
    • Serva, M.A.1    Fuller, M.A.2    Mayer, R.C.3
  • 61
  • 62
  • 63
    • 0002180672 scopus 로고
    • Reconceptualizing the determinants of risk behavior
    • Sitkin, S. B. & Pablo, A. L. (1992) Reconceptualizing the determinants of risk behavior, Academy of management review 17: 9-38.
    • (1992) Academy of Management Review , vol.17 , pp. 9-38
    • Sitkin, S.B.1    Pablo, A.L.2
  • 64
    • 0027769403 scopus 로고
    • Perceived risk, trust, and democracy
    • Slovic, P. (1993) Perceived risk, trust, and democracy, Risk analysis 13: 675-82.
    • (1993) Risk Analysis , vol.13 , pp. 675-82
    • Slovic, P.1
  • 65
    • 0031539651 scopus 로고    scopus 로고
    • The effects of organizational differences and trust on the effectiveness of selling partner relationships
    • Smith, J. B. & Barclay, W. B. (1997) The effects of organizational differences and trust on the effectiveness of selling partner relationships, Journal of marketing 61: 3-21.
    • (1997) Journal of Marketing , vol.61 , pp. 3-21
    • Smith, J.B.1    Barclay, W.B.2
  • 66
    • 0001890005 scopus 로고    scopus 로고
    • Understanding the constitution of interorganizational trust
    • in C. Lane & F. Bachmann (eds), Oxford: Oxford University Press
    • Sydow, J. (1998) Understanding the constitution of interorganizational trust, in C. Lane & F. Bachmann (eds) Trust within and between organizations, pp. 31-63. Oxford: Oxford University Press.
    • (1998) Trust within and Between Organizations , pp. 31-63
    • Sydow, J.1
  • 67
    • 58149421884 scopus 로고
    • Developmental sequence in small groups
    • Tuckman, B. W. (1965) Developmental sequence in small groups, Psychological bulletin 63: 384-99.
    • (1965) Psychological Bulletin , vol.63 , pp. 384-99
    • Tuckman, B.W.1
  • 69
    • 0001891566 scopus 로고
    • Assessing reliability and stability in panel models
    • in D. R. Heise (ed.), San Francisco, CA: Jossey-Bass
    • Wheaton, B., Muthén, B., Alwin, D. F. & Summers, G. F. (1977) Assessing reliability and stability in panel models, in D. R. Heise (ed.) Sociological methodology, pp. 84-136. San Francisco, CA: Jossey-Bass.
    • (1977) Sociological Methodology , pp. 84-136
    • Wheaton, B.1    Muthén, B.2    Alwin, D.F.3    Summers, G.F.4
  • 72
    • 0001510999 scopus 로고
    • Measurement of philosophies of human nature
    • Wrightsman, L. S. (1964) Measurement of philosophies of human nature, Psychological reports 14: 743-51.
    • (1964) Psychological Reports , vol.14 , pp. 743-51
    • Wrightsman, L.S.1
  • 73
    • 67649084317 scopus 로고
    • Trust and managerial problem solving
    • Zand, D. E. (1972) Trust and managerial problem solving, Administrative science quarterly 17: 229-39.
    • (1972) Administrative Science Quarterly , vol.17 , pp. 229-39
    • Zand, D.E.1
  • 74
    • 0002116850 scopus 로고
    • Production of trust: Institutional sources of economic structure, 1840-1920
    • Zucker, L. G. (1986) Production of trust: institutional sources of economic structure, 1840-1920, Research in organizational behavior 8: 53-111.
    • (1986) Research in Organizational Behavior , vol.8 , pp. 53-111
    • Zucker, L.G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.