Effectiveness of organizational efforts to lower turnover intentions: The moderating role of employee locus of control

Human Resource Management

Volumn 48, Issue 2, 2009, Pages 289-310

  Ng, Thomas W H ^a   Butts, Marcus M ^b  

^a UNIVERSITY OF HONG KONG   (Hong Kong)

^b UNIVERSITY OF GEORGIA   (United States)

Author keywords

Careers; Employee relations; Locus of control; Turnover

Indexed keywords

EID: 67650329807     PISSN: 00904848     EISSN: 1099050X     Source Type: Journal    
DOI: 10.1002/hrm.20280     Document Type: Article

References (84)

1. Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage.
2. Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1), 99-118.
3. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
4. Argenti, P. A. (1998). Strategic employee communications. Human Resource Management, 37(3-4), 199-206.
5. Arthur, M. B., & Rousseau, D. M. (1996). Introduction: The boundaryless career as a new employment principle. In M. B. Arthur & D. M. Rousseau (Eds.), The boundaryless career (pp. 3-20). New York: Oxford University Press.
6. Auerbach, S. M., Kendall, P. C., & Cuttler, H. F. (1976). Anxiety, locus of control, type of preparatory information, and adjustment to dental surgery. Journal of Consulting and Clinical Psychology, 44(5), 809-818.
7. Barrick, M. R., & Zimmerman, R. D. (in press). Hiring for retention and performance. Human Resource Management.
8. Benassi, V. A., Sweeney, P. D., & Dufour, C. L. (1988). Is there a relation between locus of control and depression? Journal of Abnormal Psychology, 97(3), 357-367.
9. Blau, G. (1987). Locus of control as a potential moderator of the turnover process. Journal of Occupational Psychology, 60(1), 21-29.
10. Bugaighis, M. A., Schumm, W. R., Bollman, S. R., & Jurich, A. P. (1987). Locus of control and marital satisfaction. Journal of Psychology, 114(2), 275-279.
11. Cable, D. M., & Judge, T. A. (1994). Pay preferences and job search decisions: A person-organization fit perspective. Personnel Psychology, 47(2), 317-348.
12. Chung, Y. Y., & Ding, C. G. (2002). Development of the sales locus of control scale. Journal of Occupational and Organizational Psychology, 75(2), 233-245.
13. Cicirelli, V. G. (1987). Locus of control and patient role adjustment of the elderly in acute-care hospitals. Psychology and Aging, 2(2), 138-143.
14. Cole, M. S., & Bruch, H. (2006). Organizational identity strength, identification, and commitment and their relationships to turnover intention: Does organizational hierarchy matter? Journal of Organizational Behavior, 27(5), 585-605.
15. Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386-400.
16. Colquitt, J. A., LePine, J. A., & Noe, R. A. (2000). Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research. Journal of Applied Psychology, 85(5), 678-707.
17. Crowne, D. P., & Marlowe, D. (1960). A new scale of social desirability independent of psychopathology. Journal of Consulting Psychology, 24(4), 349-354.
18. DeFillippi, R. J., & Arthur, M. B. (1994). The boundaryless career: A competency-based perspective. Journal of Organizational Behavior, 15(4), 307-324.
19. Doran, L. I., Stone, V. K., Brief, A. P., & George, J. M. (1991). Behavioral intention as predictors of job attitudes: The role of economic choice. Journal of Applied Psychology, 76(1), 40-45.
20. Edwards, J. R. (2001). Multidimensional constructs in organizational behavior research: An integrative analytical framework. Organizational Research Methods, 4(2), 144-192.
21. Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhodes, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42-51.
22. Forrester, R. (2000). Empowerment: Rejuvenating a potent idea. Academy of Management Executive, 14(3), 67-80.
23. Fried, Y., & Ferris, G. R. (1987). The validity of job characteristics model: A review and meta-analysis. Personnel Psychology, 40(2), 287-322.
24. Frone, M. R. (2000). Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology, 5(2), 246-255.
25. Grawitch, M. J., Trares, S., & Kohler, J. M. (2007). Healthy workplace practices and employee outcomes. International Journal of Stress Management, 14(3), 275-293.
26. Greenberg, J. (1994). Using socially fair treatment to promote acceptance of a work site smoking ban. Journal of Applied Psychology, 79(2), 288-297.
27. Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463-488.
28. Guthrie, J. P. (2001). High-involvement work practices, turnover, and productivity: Evidence from New Zealand. Academy of Management Journal, 44(1), 180-190.
29. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley.
30. Hays, R. D., Hayashi, T., & Stewart, A. L. (1989). A five-item measure of social desirable response set. Educational and Psychological Measurement, 49(3), 629-636.
31. Hu, L., & Bentler, P. M. (1999). Cutoff criterion for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1-55.
32. Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3), 635-672.
33. Iverson, R. D., & Maguire, C. (2000). The relationship between job and life satisfaction: Evidence from a remote mining community. Human Relations, 53(6), 807-839.
34. James, L. R., Mulaik, S. S., & Brett, J. M. (1982). Causal analysis: Assumptions, models, and data. Thousand Oaks, CA: Sage.
35. Judge, T. A., Bono, J. E., & Locke, E. A. (2000). Personality and job satisfaction: The mediating role of job characteristics. Journal of Applied Psychology, 85(2), 237-249.
36. Kahle, L. R. (1980). Stimulus condition self-selection by males in the interaction of locus of control and skill-chance situations. Journal of Personality and Social Psychology, 38(1), 50-56.
37. Kestenbaum, J. M. (1976). Social desirability scale values of locus of control scale items. Journal of Personality Assessment, 40(3), 306-309.
38. King, Z. (2004). Career self-management: Its nature, causes and consequences. Journal of Vocational Behavior, 65(1), 112-133.
39. Lonergan, J. M., & Maher, K. J. (2000). The relationship between job characteristics and workplace procrastination as moderated by locus of control. Journal of Social Behavior and Personality, 15(5), 213-224.
40. Lounsbury, J. W., & Hoopes, L. L. (1986). A vacation from work: Changes in work and nonwork outcomes. Journal of Applied Psychology, 71(3), 392-401.
41. Mallard, A.G.C., & Lance, C. E. (1998). Development and evaluation of a parent-employee interrole conflict scale. Social Indicators Research, 45(1-3), 343-370.
42. Matthews, R. A., Diaz, W. M., & Cole, S. G. (2003). The organizational empowerment scale. Personnel Review, 32(3), 297-318.
43. McEvoy, G. M., & Cascio, W. F. (1985). Strategies for reducing employee turnover: A metaanalysis. Journal of Applied Psychology, 70(2), 342-353.
44. Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52.
45. Mitchell, T. R., Holtom, B. C., & Lee, T. W. (2001). How to keep your best employees: Developing an effective retention policy. Academy of Management Executive, 15(4), 96-108.
46. Mossholder, K. W., Bennett, N., Kemery, E. R., & Wesolowski, M. A. (1998). Relationships between bases of power and work reactions: The mediational role of procedural justice. Journal of Management, 24(4), 533-552.
47. Nasurdin, A. M., Jantan, M., & Peng, W. W. (2005). Influence of employee involvement in total productive maintenance practices on job characteristics: The Malaysian scenario. Gadjah Mada International Journal of Business, 7(3), 287-300.
48. Ng, T. W. H., Eby, L. T., Sorensen, K. L., & Feldman, D. C. (2005). Predictors of objective and subjective career success: A meta-analysis. Personnel Psychology, 58(2), 367-408.
49. Ng, T. W. H., & Feldman, D. C. (2009). How broadly does education contribute to job performance? Personnel Psychology, 62(1), 89-134
50. Ng, T. W. H., Sorensen, K. L., & Eby, L. T. (2006). Locus of control at work: A meta-analysis. Journal of Organizational Behavior, 27(8), 1057-1087.
51. Ng, T. W. H., Sorensen, K. L., Eby, L. T., & Feldman, D. C. (2007). Determinants of job mobility: Atheoretical integration and extension. Journal of Occupational and Organizational Psychology, 80(3), 363-386.
52. Nielsen, J. F., & Pedersen, C. P. (2003). The consequences and limits of empowerment in financial services. Scandinavian Journal of Management, 19(1), 63-83.
53. O'Neil, B. S., & Mone, M. A. (1998). Investigating equity sensitivity as a moderator of relations between self-efficacy and workplace attitudes. Journal of Applied Psychology, 83(5), 805-816.
54. Parker, L. E. (1993). When to fix it and when to leave: Relationships among perceived control, selfefficacy, dissent, and exit. Journal of Applied Psychology, 78(6), 949-959.
55. Phares, E. J. (1976). Locus of control in personality. Morristown, NJ: General Learning Press.
56. Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioural research: A critical review of the literature in recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
57. Premeaux, S. F., & Bedeian, A. G. (2003). Breaking the silence: The moderating effects of self-monitoring in predicting speaking up in the workplace. Journal of Management Studies, 40(6), 1537-1562.
58. Presson, P. K., & Benassi, V. A. (1996). Locus of control orientation and depressive symptomatology: A meta-analysis. Journal of Social Behavior and Personality, 11(1), 201-212.
59. Presson, P. K., Clark, S. C., & Benassi, V. A. (1997). The Levenson locus of control scales: Confirmatory factor analyses and evaluation. Social Behavior and Personality, 25(1), 93-104.
60. Rafferty, A. E., & Griffin, M. A. (2006). Perceptions of organizational change: A stress and coping perspective. Journal of Applied Psychology, 91(5), 1154-1162.
61. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
62. Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358-384.
63. Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs, 80, 609.
64. Rousseau, D. M. (1998). Why workers still identify with organizations. Journal of Organizational Behavior, 19(3), 217-233.
65. Rousseau, D. M. (2004). Psychological contracts in the workplace: Understanding the ties that motivate. Academy of Management Executives, 18(1), 120-127.
66. Rynes, S. L., Gerhart, B., & Minette, K. A. (2004). The importance of pay in employee motivation: Discrepancies between what people say and what they do. Human Resource Management, 43(4), 381-394.
67. Schneider, B., & Bowen, D. E. (1985). Employee and customer perceptions of service in banks: Replication and extension. Journal of Applied Psychology, 70(3), 423-433.
68. Soupata, L. (2005). Engaging employees in company success: The UPS approach to a winning team. Human Resource Management, 44(1), 95-98.
69. Spector, P. E. (1982). Behavior in organizations as a function of employees' locus of control. Psychological Bulletin, 91(3), 482-497.
70. Spector, P. E., & Jex, S. M. (1991). Relations of job characteristics from multiple data sources with employee affect, absence, turnover intentions, and health. Journal of Applied Psychology, 76(1), 46-53.
71. Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
72. Steel, R. P., & Ovalle, N. K. (1984). A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology, 69(4), 673-686.
73. Stilwell, D., Liden, R., Parsons, C., & Deconinck, J. (1998). Transfer decision making: Different decision models depending on the transfer conditions? Journal of Organizational Behavior, 19(6), 539-557.
74. Sullivan, S. E., Carden, W. A., & Martin, D. F. (1998). Careers in the next millennium: Directions for future research. Human Resource Management Review, 8(2), 165-185.
75. Tanaka-Matsumi, J., & Kameoka, V. A. (1986). Reliabilities and concurrent validities of popular self-report measures of depression, anxiety, and social desirability. Journal of Consulting and Clinical Psychology, 54(3), 328-333.
76. Thompson, C. A., & Prottas, D. J. (2005). Relationships among organizational family support, job autonomy, perceived control, and employee well-being. Journal of Occupational Health Psychology, 11(1), 100-118.
77. Tsui, A. S., Pearce, J. L., Porter, L. W., & Tripoli, A. M. (1997). Alternative approaches to the employee-organization relationship: Does investment in employees pay off? Academy of Management Journal, 40(5), 1089-1211.
78. Twenge, J. M., Zhang, L., & Charles, I. (2004). It's beyond my control: A cross-temporal meta-analysis of increasing externality in locus of control, 1960-2002. Personality and Social Psychology Review, 8(3), 308-319.
79. Vandenberg, R. J., Richardson, H. A., & Eastman, L. J. (1999). The impact of high involvement work processes on organizational effectiveness: A second-order latent variable approach. Group and Organization Management, 24(3), 300-339.
80. Vardi, Y. (2000). Psychological empowerment as a criterion for adjustment to a new job. Psychological Reports, 87(3), 1083-1093.
81. Vroom, H. H. (1964). Work and motivation. New York: Wiley.
82. Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3), 590-598.
83. Wong, C., Hui, C., & Law, K. S. (1998). A longitudinal study of the job perception-job satisfaction relationship: A test of the three alternative specifications. Journal of Occupational and Organizational Psychology, 71(2), 127-146.
84. Yukl, G. A., & Latham, G. P. (1978). Interrelationships among employee participation, individual differences, goal difficulty, goal acceptance, goal instrumentality, and performance. Personnel Psychology, 31(2), 305-323.