Total quality management and knowledge sharing: Comparing Malaysia's manufacturing and service organizations

Journal of Applied Sciences

Volumn 9, Issue 8, 2009, Pages 1422-1431

  Cheah, Weng Choong ^a   Ooi, Keng Boon ^b   Teh, Pei Lee ^c   Chong, Alain Yee Loong ^d   Yong, Chen Chen ^c  

^a ACNielsen   (New Zealand)

^b UNIVERSITI TUNKU ABDUL RAHMAN   (Malaysia)

^c MULTIMEDIA UNIVERSITY   (Malaysia)

^d INTI INTERNATIONAL UNIVERSITY   (Malaysia)

Author keywords

Knowledge sharing; Manufacturing organizations; Service organizations; TQM

Indexed keywords

KNOWLEDGE-SHARING; MALAYSIAN MANUFACTURING; MANUFACTURING FIRMS; MANUFACTURING ORGANIZATIONS; MIDDLE MANAGEMENT; MULTIDIMENSIONALITY; MULTIPLE REGRESSION ANALYSIS; SERVICE ORGANIZATIONS;

HUMAN RESOURCE MANAGEMENT; INDUSTRY; MANUFACTURE; REGRESSION ANALYSIS; SOCIETIES AND INSTITUTIONS; TOTAL QUALITY MANAGEMENT;

KNOWLEDGE MANAGEMENT;

EID: 67649946631     PISSN: 18125654     EISSN: 18125662     Source Type: Journal    
DOI: 10.3923/jas.2009.1422.1431     Document Type: Article

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