The importance of customer focus for organizational performance: A study of Chinese companies

International Journal of Quality and Reliability Management

Volumn 26, Issue 4, 2009, Pages 369-379

  Cai, Shaohan ^a  

^a CARLETON UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 67649333124     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710910950351     Document Type: Article

References (24)

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