What determines perceived quality-of-life impact of mobile phones? A model based on the consumption life cycle

Applied Research in Quality of Life

Volumn 3, Issue 4, 2008, Pages 251-268

  Sirgy, M Joseph ^a   Lee, Dong Jin ^b   Kamra, Kunal ^c   Tidwell, John ^d  

^a VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

^b Yonsei University   (South Korea)

^c FREDDIE MAC   (United States)

^d Sprint   (United States)

Author keywords

Consumption life cycle; Customer satisfaction; Perceived quality of life impact; Satisfaction with mobile communications; Satisfaction with mobile phone; Satisfaction with mobile phone service provider

Indexed keywords

EID: 67349213197     PISSN: 18712584     EISSN: 18712576     Source Type: Journal    
DOI: 10.1007/s11482-009-9060-3     Document Type: Article

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