Measuring patient satisfaction of the quality of health care: A study of hospitals in Turkey

Journal of Medical Systems

Volumn 28, Issue 6, 2004, Pages 581-589

  Yıldız, Zeki ^a   Erdoğmuş, Şenol ^a  

^a ESKISEHIR OSMANGAZI UNIVERSITY   (Turkey)

Author keywords

consumer satisfaction; factor analysis; health services; patients' perceptions; performance measurement; service quality

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CONTROLLED STUDY; FACTORIAL ANALYSIS; FEMALE; HEALTH CARE QUALITY; HEALTH SERVICE; HOSPITAL; HUMAN; INTERVIEW; MALE; MEDICAL DECISION MAKING; MEDICAL RESEARCH; PATIENT SATISFACTION; PHYSICIAN; QUESTIONNAIRE; RELIABILITY; TURKEY (BIRD); VALIDATION PROCESS;

EID: 6344239293     PISSN: 01485598     EISSN: None     Source Type: Journal    
DOI: 10.1023/B:JOMS.0000044960.53049.ba     Document Type: Article

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