Patient satisfaction: A review of issues and concepts

Social Science and Medicine

Volumn 45, Issue 12, 1997, Pages 1829-1843

  Sitzia, John ^a   Wood, Neil ^b  

^a WORTHING HOSPITAL   (United Kingdom)

^b UNIVERSITY OF CHICHESTER   (United Kingdom)

Author keywords

Consumer satisfaction; Evaluation; Patient satisfaction

Indexed keywords

HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HUMAN; PATIENT SATISFACTION; REVIEW; SOCIAL PSYCHOLOGY; UNITED KINGDOM; UNITED STATES;

EID: 0030781784     PISSN: 02779536     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0277-9536(97)00128-7     Document Type: Article

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