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Volumn 86, Issue 12, 1999, Pages 1549-1555

Patients' perception of surgical services in a district general hospital

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CANCER; EMERGENCY WARD; GENERAL HOSPITAL; HEALTH CARE DELIVERY; HOSPITAL ADMISSION; HUMAN; MAJOR CLINICAL STUDY; MEDICAL AUDIT; PATIENT INFORMATION; PATIENT REFERRAL; PATIENT SATISFACTION; PRIORITY JOURNAL; QUESTIONNAIRE; SURGERY; TREATMENT OUTCOME; UNITED KINGDOM;

EID: 0032763514     PISSN: 00071323     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2168.1999.01287.x     Document Type: Article
Times cited : (9)

References (8)
  • 1
    • 0029057344 scopus 로고
    • The development of the royal college of surgeons of england's patient satisfaction audit service
    • 1 Meredith P, Wood C. The development of The Royal College of Surgeons of England's patient satisfaction audit service. J Qual Clin Pract 1995; 15: 67-74.
    • (1995) J Qual Clin Pract , vol.15 , pp. 67-74
    • Meredith, P.1    Wood, C.2
  • 2
    • 0029834393 scopus 로고    scopus 로고
    • Developing and using a patient satisfaction survey: A case study
    • 2 Dansky KH, Colbert CJ, Irwin P. Developing and using a patient satisfaction survey: a case study. J Am Coll Health 1996; 45: 83-8.
    • (1996) J Am Coll Health , vol.45 , pp. 83-88
    • Dansky, K.H.1    Colbert, C.J.2    Irwin, P.3
  • 3
    • 0028492979 scopus 로고
    • Evaluating a patient satisfaction survey for maximum benefit
    • 3 Dull VT, Lansky D, Davis N. Evaluating a patient satisfaction survey for maximum benefit. J Comm J Qual Improv 1994; 20: 444-53.
    • (1994) J Comm J Qual Improv , vol.20 , pp. 444-453
    • Dull, V.T.1    Lansky, D.2    Davis, N.3
  • 5
    • 0029969395 scopus 로고    scopus 로고
    • Age and health status in a patient satisfaction survey
    • 5 Cohen G. Age and health status in a patient satisfaction survey. Soc Sci Med 1996; 42: 1085-93.
    • (1996) Soc Sci Med , vol.42 , pp. 1085-1093
    • Cohen, G.1
  • 7
    • 0029816129 scopus 로고    scopus 로고
    • Can different patient satisfaction survey methods yield consistent results? comparison of three surveys
    • 7 Cohen G, Forbes J, Garraway M. Can different patient satisfaction survey methods yield consistent results? Comparison of three surveys. BMJ 1996; 313: 841-4.
    • (1996) BMJ , vol.313 , pp. 841-844
    • Cohen, G.1    Forbes, J.2    Garraway, M.3
  • 8
    • 0028719301 scopus 로고
    • Keeping the customer satisfied: Issues in the interpretation and use of patient satisfaction surveys
    • 8 Scott A, Smith RD. Keeping the customer satisfied: issues in the interpretation and use of patient satisfaction surveys. Int J Qual Health Care 1994; 6: 353-9.
    • (1994) Int J Qual Health Care , vol.6 , pp. 353-359
    • Scott, A.1    Smith, R.D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.