An expanded model of the factors affecting the acceptance and effectiveness of electronic human resource management systems

Human Resource Management Review

Volumn 19, Issue 2, 2009, Pages 134-143

  Stone, Dianna L ^a   Lukaszewski, Kimberly M ^b  

^a UNIVERSITY OF TEXAS AT SAN ANTONIO   (United States)

^b STATE UNIVERSITY OF NEW YORK   (United States)

Author keywords

Communication; Electronic human resource systems; Personalization

Indexed keywords

EID: 61849120262     PISSN: 10534822     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.hrmr.2008.11.003     Document Type: Article

References (50)

1. Baltes B.B., Dickson M.W., Sherman M.P., Bauer C.C., and LaGanke J.S. Computer-mediated communication and group decision making: A meta-analysis. Organizational Behavior and Human Decision Process 87 (2002) 156-179
2. Beniger J. Personalization of mass media and the growth of pseudo-community. Communication Research 14 (1987) 352-371
3. Braddy, P.W., Meade, A.W., Michael, J.J., & Fleenor, J.W. (2008). Internet recruiting: Effects of website features on organizational culture. Paper presented at the 23rd annual conference society of industrial and organizational psychology, San Francisco, CA.
4. Burke K., and Chidambaram L. How much bandwidth is enough? A longitudinal examination of media characteristics and group outcomes. MIS Quarterly 23 (1999) 557-580
5. Cappelli P. Making the most of on-line recruiting. Harvard Business Review 79 (2001) 139-146
6. Cardy R.L., and Miller J.S. eHR and performance management: A consideration of positive potential and the dark side. In: Gueutal H.G., and Stone D.L. (Eds). The brave new world of eHR: Human resources management in the digital age (2005), Jossey Bass, San Francisco 138-165
7. Cascio, W.F., & Boudreau, J.W. (2008). Investing in people: Financial impact of human resource initiatives. Upper Saddle River, NJ: Financial Times: Pearson Education.
8. CedarCrestone. CedarCrestone 2007-2008 HR systems survey: HR technologies, service delivery approaches, and metrics (2007). http://www.cedarcrestone.com/research.php Available at www.cedarcrestone.com/research.php. Retrieved July, 2008
9. Chapman D.S., and Webster J. The use of technologies in the recruiting, screening, and selection processes for job candidates. International Journal of Selection and Assessment 11 (2003) 113-120
10. Cober R.T., Brown D.J., Keeping L.M., and Levy P.E. Recruitment on the net: How do organizational web site characteristics influence applicant attraction?. Journal of Management 30 (2004) 623-646
11. Daft R.L., and Lengel R.H. Information richness: A new approach to managerial behavior and organization design. Research in Organizational Behavior 6 (1984) 191-233
12. Daft R.L., and Lengel R.H. Organizational information requirements, media richness, and structural design. Management Science 32 (1986) 554-571
13. Dennis A.R., Fuller R.M., and Valacich J.S. Media, tasks, and communication processes: A theory of media synchronicity. MIS Quarterly 32 (2008) 575-600
14. Dennis A.R., and Kinney S.T. Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality. Information Systems Research 9 (1998) 256-274
15. Dineen B.R., Ash S.R., and Noe R.A. A web of applicant attraction: Person-organization fit in the context of web-based recruitment. Journal of Applied Psychology 87 (2002) 723-734
16. Dineen B.R., Ling J., Ash S.R., and DelVecchio D. Aesthetic properties and message customization: Navigating the dark side of web recruitment. Journal of Applied Psychology 92 (2007) 356-372
17. Ensher E.A., Nielson T.R., and Grant-Vallone E. Tales from the hiring line: Effects of the internet and technology on HR processes. Organizational Dynamics 31 (2002) 224-244
18. Feldman D.C., and Klaas B.S. Internet job hunting: A field study of applicant experiences with on-line recruiting. Human Resource Management 41 (2002) 175-192
19. Galanaki E. The decision to recruit online: A descriptive study. Career Development International 7 (2002) 243-251
20. In: Gueutal H.G., and Stone D.L. (Eds). The brave new world of eHR: Human resources management in the digital age (2005), Jossey-Bass, San Francisco, CA
21. Hinds P., and Kiesler S. Communication across boundaries: Work, structure, and use of communication technologies in a large organization. Organization Science 6 (1995) 373-393
22. Hovland C.I. Order of presentation in persuasion (1957), Yale University, New Haven, CT
23. Hovland C.I., Janis I.L., and Kelley H.H. Communication and persuasion: Psychological studies of opinion change (1953), Yale University Press, New Haven, CT
24. Hovland C.I., and Janis I.L. Personality and persuasibility (1959), Yale University Press, New Haven, CT
25. Hovland C.I., and Rosenberg M.J. Attitude organization and change (1960), Yale University Press, New Haven, CT
26. Johns G., and Saks A.M. Organizational behaviour: Understanding and managing life at work. 6th ed. (2005), Pearson Prentice Hall, Toronto, Canada
27. Kiesler S., Siegel J., and McGuire T.W. Social psychological aspects of computer-mediated communication. American Psychologist 39 (1984) 1124-1134
28. Landy F.J., Barnes-Farrell J., and Cleveland J.N. Perceived fairness and accuracy of performance evaluation: A follow-up. Journal of Applied Psychology 65 (1980) 355-356
29. Leavitt H.J., and Mueller R.A. Some effects of feedback on communication. Human Relations 4 1951 (1951) 401-410
30. Marler J.H., and Dulebohn J.H. A model of employee self-service technology acceptance. In: Martocchio J.J. (Ed). Research in personnel and human resource management Vol. 24 (2005), JAI, Greenwich, CT 139-182
31. McGuire W.J. The nature of attitudes and attitude change. In: Lindzey G., and Aronson E. (Eds). The handbook of social psychology. 2nd ed. Vol. 3 (1969), Addison Wesley, Reading, MA 136-314
32. McGuire W.J. Attitudes and attitude change. In: Lindzey G., and Aronson E. (Eds). The handbook of social psychology. 3rd ed. Vol. 2 (1985), Random House, New York 223-346
33. Petty R.E., and Cacioppo J.T. The elaboration likelihood model of persuasion. In: Berkowitz L. (Ed). Advances in experimental social psychology (1986), Academic Press, New York 123-205
34. Phillips J.J., Phillips P.P., and Zuniga L. Evaluating the effectiveness and the return on investment of e-learning (2000), American Society for Training and Development, Alexandria, VA
35. Reeves B., and Nass C. The media equation: How people treat computers, television, and new media like real people and places (1996), Cambridge University Press, New York
36. Rozelle A.L., and Landis R.S. An examination of the relationship between use of the Internet as a recruitment source and student attitudes. Computers in Human Behavior 18 (2002) 593-604
37. Salas E., DeRoun R.E., and Littrell L.N. Research-based guidelines for designing distance learning: What we know so far. In: Gueutal H.G., and Stone D.L. (Eds). The brave new world of eHR (2005), Jossey-Bass, San Francisco, CA 104-137
38. Sears D.O. The person-positivity bias. Journal of Personality and Social Psychology 44 (1987) 233-250
39. Siegel J., Dubrovsky V., Kiesler S., and McGuire T.W. Group processes in computer-mediated communication. Organizational Behavior and Human Decision Processes 37 (1986) 157-187
40. Sproull L., and Kiesler S. Reducing social context cues: Electronic mail in organizational communication. Management Science 32 (1986) 1492-1512
41. Stone D.L., Lukaszewski K.M., and Isenhour L. E-recruiting: Online strategies for attracting talent. In: Gueutal H.G., and Stone D.L. (Eds). The brave new world of eHR (2005), Jossey-Bass, San Francisco, CA 22-53
42. Stone D.L., Stone-Romero E.F., and Lukaszewski K. The functional and dysfunctional consequences of human resource information technology for organizations and their employees. In: Stone D. (Ed). Advances in human performance and cognitive engineering research (2003), JAI Press, Greenwich, CT 37-68
43. Stone D.L., Stone-Romero E.F., and Lukaszewski K. Factors affecting the acceptance and effectiveness of electronic human resource systems. Human Resources Management Review 16 (2006) 229-244
44. Straus, S. G., Weisband, S. P., & Wilson, J. M. (1998). Human resource management practices in the networked organization: Impacts of electronic communication systems. In C. L. Cooper & D. M. Rosseau (Eds.), Trends in organizational behavior (p. 127-154). New York: Wiley.
45. Strohmeier S. Research in e-HRM: Review and implications. Human Resource Management Review 17 (2007) 19-37
46. Tam K.Y., and Ho S.Y. Web personalization as a persuasion strategy: An elaboration likelihood model perspective. Information Systems Research 16 (2005) 271-291
47. Thoms P., Chinn S.J., Goodrich J., and Howard G. Designing personable and informative job recruiting web sites: Testing the effect of the design on attractiveness and intent to apply. Psychological Reports 94 (2004) 1031-1042
48. Tybout A.M., and Artz N. Consumer psychology. In: Rosenzweig M.R., and Porter L.W. (Eds). Annual review of psychology Vol. 45 (1994), Annual Reviews Inc, Palo Alto, CA 131-169
49. Van Hoye G., and Lievens F. Investigating web-based recruitment sources: Employee testimonials vs. word-of-mouse. International Journal of Selection and Assessment 15 (2007) 372-382
50. Williamson I.O., Lepak D.P., and King J. The effect of company recruitment web site orientation on individuals' perceptions of organizational attractiveness. Journal of Vocational Behavior 63 (2003) 242-263