메뉴 건너뛰기




Volumn 24, Issue 2, 2009, Pages 201-214

Predicting OCB role definitions: Exchanges with the organization and psychological attachment

Author keywords

Exchange ideology; Job satisfaction; Organizational citizenship behaviors (OCBs); Organizational commitment; Psychological attachment; Role definition; Social exchange; Trust in the organization

Indexed keywords


EID: 61749100263     PISSN: 08893268     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10869-009-9100-x     Document Type: Article
Times cited : (27)

References (106)
  • 2
    • 0001837453 scopus 로고
    • Attitude structure and behavior
    • A. Pratkanis, S. Breckler, and A. Greenwald (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc
    • Ajzen, I. (1989). Attitude structure and behavior. In A. Pratkanis, S. Breckler, & A. Greenwald (Eds.), Attitude structure and function (pp. 241-274). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
    • (1989) Attitude Structure and Function , pp. 241-274
    • Ajzen, I.1
  • 3
    • 84986665106 scopus 로고
    • The measurement and antecedents of affective, continuance and normative commitment to the organization
    • Allen, J. N., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology,63, 1-18.
    • (1990) Journal of Occupational Psychology , vol.63 , pp. 1-18
    • Allen, J.N.1    Meyer, J.P.2
  • 4
    • 0036248874 scopus 로고    scopus 로고
    • Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model
    • Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior,23, 267-285.
    • (2002) Journal of Organizational Behavior , vol.23 , pp. 267-285
    • Aryee, S.1    Budhwar, P.S.2    Chen, Z.X.3
  • 6
    • 0023020183 scopus 로고
    • The moderator-mediator distinction in social psychology research: Conceptual, strategic, and statistical considerations
    • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator distinction in social psychology research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology,51, 1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 7
    • 0001614252 scopus 로고
    • Foci and bases of commitment: Are they distinctions worth making?
    • Becker, T. E. (1992). Foci and bases of commitment: Are they distinctions worth making? Academy of Management Journal,35, 232-244.
    • (1992) Academy of Management Journal , vol.35 , pp. 232-244
    • Becker, T.E.1
  • 9
    • 0141976737 scopus 로고    scopus 로고
    • Matching commitment to supervisors and organizations to in-role and extra-role performance
    • Becker, T. E., & Kernan, M. C. (2003). Matching commitment to supervisors and organizations to in-role and extra-role performance. Human Performance,16, 327-348.
    • (2003) Human Performance , vol.16 , pp. 327-348
    • Becker, T.E.1    Kernan, M.C.2
  • 12
    • 84986685593 scopus 로고
    • Form, effect size, and power in moderated regression analysis
    • Champoux, J., & Peters, W. (1987). Form, effect size, and power in moderated regression analysis. Journal of Occupational Psychology,60, 243-255.
    • (1987) Journal of Occupational Psychology , vol.60 , pp. 243-255
    • Champoux, J.1    Peters, W.2
  • 13
    • 0026180466 scopus 로고
    • The next generation of moderator research in personality psychology
    • Chaplin, W. F. (1991). The next generation of moderator research in personality psychology. Journal of Personality,59, 143-178.
    • (1991) Journal of Personality , vol.59 , pp. 143-178
    • Chaplin, W.F.1
  • 14
    • 0038276070 scopus 로고    scopus 로고
    • The relationship between the three components of commitment and employee performance in China
    • Chen, Z. X., & Francesco, A. M. (2003). The relationship between the three components of commitment and employee performance in China. Journal of Vocational Behavior,62, 490-510.
    • (2003) Journal of Vocational Behavior , vol.62 , pp. 490-510
    • Chen, Z.X.1    Francesco, A.M.2
  • 15
    • 0036386740 scopus 로고    scopus 로고
    • Loyalty to supervisor vs. organizational commitment: Relationships to employee performance in China
    • Chen, Z. X., Tsui, A. S., & Farh, J.-L. (2002). Loyalty to supervisor vs. organizational commitment: Relationships to employee performance in China. Journal of Occupational & Organizational Psychology,75, 339-356.
    • (2002) Journal of Occupational & Organizational Psychology , vol.75 , pp. 339-356
    • Chen, Z.X.1    Tsui, A.S.2    Farh, J.-L.3
  • 16
    • 55349089244 scopus 로고    scopus 로고
    • Manager trustworthiness or interactional justice? Predicting organizational citizenship behaviors
    • Chiaburu, D. S., & Lim, A. S. (2008). Manager trustworthiness or interactional justice? Predicting organizational citizenship behaviors. Journal of Business Ethics, 83, 453-467.
    • (2008) Journal of Business Ethics , vol.83 , pp. 453-467
    • Chiaburu, D.S.1    Lim, A.S.2
  • 17
    • 0142084886 scopus 로고    scopus 로고
    • Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives
    • Coyle-Shapiro, J. A., & Kessler, I. (2002). Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives. European Journal of Work and Organizational Psychology,11, 69-86.
    • (2002) European Journal of Work and Organizational Psychology , vol.11 , pp. 69-86
    • Coyle-Shapiro, J.A.1    Kessler, I.2
  • 18
    • 0442322938 scopus 로고    scopus 로고
    • Exploring organizationally-directed citizenship behaviour: Reciprocity or 'It's my job'?
    • Coyle-Shapiro, J. A., Kessler, I., & Purcell, J. (2004). Exploring organizationally-directed citizenship behaviour: Reciprocity or 'It's my job'? Journal of Management Studies,41, 85-106.
    • (2004) Journal of Management Studies , vol.41 , pp. 85-106
    • Coyle-Shapiro, J.A.1    Kessler, I.2    Purcell, J.3
  • 19
    • 28144453764 scopus 로고    scopus 로고
    • Social exchange theory: An interdisciplinary review
    • Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management,31, 874-900.
    • (2005) Journal of Management , vol.31 , pp. 874-900
    • Cropanzano, R.1    Mitchell, M.S.2
  • 20
    • 0037302144 scopus 로고    scopus 로고
    • The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors
    • Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology,88, 160-169.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 160-169
    • Cropanzano, R.1    Rupp, D.E.2    Byrne, Z.S.3
  • 21
    • 0014265802 scopus 로고
    • Multiple regression in psychological research
    • Darlington, R. B. (1968). Multiple regression in psychological research. Psychological Bulletin,79, 161-182.
    • (1968) Psychological Bulletin , vol.79 , pp. 161-182
    • Darlington, R.B.1
  • 22
  • 23
    • 85047683078 scopus 로고    scopus 로고
    • Trust in leadership: Meta-analytic findings and implications for research and practice
    • Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology,87, 611-628.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 611-628
    • Dirks, K.T.1    Ferrin, D.L.2
  • 24
    • 1842783704 scopus 로고    scopus 로고
    • Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior
    • Ehrhart, M. G. (2004). Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior. Personnel Psychology,57, 61-94.
    • (2004) Personnel Psychology , vol.57 , pp. 61-94
    • Ehrhart, M.G.1
  • 26
    • 0000281443 scopus 로고
    • Effects of perceived organizational support on employee diligence, innovation and commitment
    • Eisenberger, R., Fasolo, P. M., & Davis-LaMastro, V. (1990). Effects of perceived organizational support on employee diligence, innovation and commitment. Journal of Applied Psychology,71, 500-507.
    • (1990) Journal of Applied Psychology , vol.71 , pp. 500-507
    • Eisenberger, R.1    Fasolo, P.M.2    Davis-LaMastro, V.3
  • 28
    • 0016220640 scopus 로고
    • Attitudes towards objects as predictors of single and multiple behavioral criteria
    • Fishbein, M., & Ajzen, I. (1974). Attitudes towards objects as predictors of single and multiple behavioral criteria. Psychological Review,81, 59-74.
    • (1974) Psychological Review , vol.81 , pp. 59-74
    • Fishbein, M.1    Ajzen, I.2
  • 29
    • 85024194545 scopus 로고
    • The validity of the job characteristics model: A review and meta-analysis
    • Fried, Y., & Ferris, G. R. (1987). The validity of the job characteristics model: A review and meta-analysis. Personnel Psychology,40, 287-322.
    • (1987) Personnel Psychology , vol.40 , pp. 287-322
    • Fried, Y.1    Ferris, G.R.2
  • 31
    • 0038967163 scopus 로고    scopus 로고
    • Experiencing work: Values, attitudes, and moods
    • George, J. M., & Jones, G. R. (1997). Experiencing work: Values, attitudes, and moods. Human Relations,50, 393-416.
    • (1997) Human Relations , vol.50 , pp. 393-416
    • George, J.M.1    Jones, G.R.2
  • 33
    • 0000039816 scopus 로고
    • The norm of reciprocity: A preliminary statement
    • Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review,25, 161-178.
    • (1960) American Sociological Review , vol.25 , pp. 161-178
    • Gouldner, A.W.1
  • 34
    • 0002244054 scopus 로고
    • Role-making processes within complex organizations
    • M. D. Dunnette (Ed.), Chicago, IL: Rand McNally
    • Graen, G. (1976). Role-making processes within complex organizations. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1201-1245). Chicago, IL: Rand McNally.
    • (1976) Handbook of Industrial and Organizational Psychology , pp. 1201-1245
    • Graen, G.1
  • 37
    • 44949291825 scopus 로고
    • Job-attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors
    • Hanisch, K. A., & Hulin, C. L. (1990). Job-attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors. Journal of Vocational Behavior,37, 60-78.
    • (1990) Journal of Vocational Behavior , vol.37 , pp. 60-78
    • Hanisch, K.A.1    Hulin, C.L.2
  • 38
    • 0027546067 scopus 로고
    • Cognitive processes in self-report responses: Tests of item context effects in work attitude measures
    • Harrison, D. A., & McLaughlin, M. E. (1993). Cognitive processes in self-report responses: Tests of item context effects in work attitude measures. Journal of Applied Psychology,78, 129-140.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 129-140
    • Harrison, D.A.1    McLaughlin, M.E.2
  • 39
    • 0030525072 scopus 로고    scopus 로고
    • Structural properties and psychometric qualities of organizational self-reports: Field tests of connections predicted by cognitive theory
    • Harrison, D. A., & McLaughlin, M. E. (1996). Structural properties and psychometric qualities of organizational self-reports: Field tests of connections predicted by cognitive theory. Journal of Management,22, 313-338.
    • (1996) Journal of Management , vol.22 , pp. 313-338
    • Harrison, D.A.1    McLaughlin, M.E.2
  • 40
    • 33646564344 scopus 로고    scopus 로고
    • How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences
    • Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal,49, 305-325.
    • (2006) Academy of Management Journal , vol.49 , pp. 305-325
    • Harrison, D.A.1    Newman, D.A.2    Roth, P.L.3
  • 41
    • 0035700397 scopus 로고    scopus 로고
    • Organizational commitment and social interaction: A multiple constituencies approach
    • Heffner, T. S., & Rentsch, J. R. (2001). Organizational commitment and social interaction: A multiple constituencies approach. Journal of Vocational Behavior,59, 471-490.
    • (2001) Journal of Vocational Behavior , vol.59 , pp. 471-490
    • Heffner, T.S.1    Rentsch, J.R.2
  • 42
    • 0037302998 scopus 로고    scopus 로고
    • Climate as a moderator of the relationship between leader-member exchange and content-specific citizenship: Safety climate as an exemplar
    • Hoffman, D. A., Morgerson, F. P., & Gerras, S. J. (2003). Climate as a moderator of the relationship between leader-member exchange and content-specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology,88, 170-178.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 170-178
    • Hoffman, D.A.1    Morgerson, F.P.2    Gerras, S.J.3
  • 43
    • 0000039181 scopus 로고
    • Adaptation, persistence and commitment in organizations
    • M. D. Dunnette and L. M. Hough (Eds.), Palo Alto, CA: Consulting Psychologists Press
    • Hulin, C. L. (1991). Adaptation, persistence and commitment in organizations. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 2, pp. 445-505). Palo Alto, CA: Consulting Psychologists Press.
    • (1991) Handbook of Industrial and Organizational Psychology , vol.2 , pp. 445-505
    • Hulin, C.L.1
  • 44
    • 0000098213 scopus 로고
    • The structure of work: Job design and roles
    • 2nd ed., M. D. Dunnette and L. M. Hough (Eds.), Palo Alto, CA: Consulting Psychologists Press
    • Ilgen, D. R., & Hollenbeck, J. R. (1991). The structure of work: Job design and roles. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 2, pp. 165-207). Palo Alto, CA: Consulting Psychologists Press.
    • (1991) Handbook of Industrial and Organizational Psychology , vol.2 , pp. 165-207
    • Ilgen, D.R.1    Hollenbeck, J.R.2
  • 46
    • 33746398488 scopus 로고    scopus 로고
    • All in a day's work": How follower individual differences and justice perceptions predict OCB role definitions and behavior
    • Kamdar, D., McAllister, D. J., & Turban, D. B. (2006). "All in a day's work": How follower individual differences and justice perceptions predict OCB role definitions and behavior. Journal of Applied Psychology,91, 841-855.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 841-855
    • Kamdar, D.1    McAllister, D.J.2    Turban, D.B.3
  • 47
    • 0013769672 scopus 로고
    • The motivational basis of organizational behavior
    • Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science,9, 131-133.
    • (1964) Behavioral Science , vol.9 , pp. 131-133
    • Katz, D.1
  • 49
  • 50
    • 0000590429 scopus 로고
    • Compliance, identification, and internalization: Three processes of attitude change
    • Kelman, H. C. (1958). Compliance, identification, and internalization: Three processes of attitude change. Journal of Conflict Resolution,2, 51-60.
    • (1958) Journal of Conflict Resolution , vol.2 , pp. 51-60
    • Kelman, H.C.1
  • 51
    • 0036789737 scopus 로고    scopus 로고
    • The influence of gender on the performance of organizational citizenship behaviors
    • Kidder, D. L. (2002). The influence of gender on the performance of organizational citizenship behaviors. Journal of Management,28, 629-648.
    • (2002) Journal of Management , vol.28 , pp. 629-648
    • Kidder, D.L.1
  • 52
    • 0033177188 scopus 로고    scopus 로고
    • Organizational citizenship behaviors: Comparing perspectives of supervisors and subordinates across four international samples
    • Lam, S. S. K., Hui, C., & Law, K. S. (1999). Organizational citizenship behaviors: Comparing perspectives of supervisors and subordinates across four international samples. Journal of Applied Psychology,84, 594-601.
    • (1999) Journal of Applied Psychology , vol.84 , pp. 594-601
    • Lam, S.S.K.1    Hui, C.2    Law, K.S.3
  • 53
    • 0142091524 scopus 로고    scopus 로고
    • Not seeing eye to eye: Differences in supervisor and subordinate perceptions of and attributions for psychological contract breach
    • Lester, S. W., Turnley, W. H., Bloodgood, J. M., & Bolino, M. C. (2002). Not seeing eye to eye: Differences in supervisor and subordinate perceptions of and attributions for psychological contract breach. Journal of Organizational Behavior,23, 39-56.
    • (2002) Journal of Organizational Behavior , vol.23 , pp. 39-56
    • Lester, S.W.1    Turnley, W.H.2    Bloodgood, J.M.3    Bolino, M.C.4
  • 55
    • 0345843640 scopus 로고    scopus 로고
    • Effective newcomer socialization into high performance organizational cultures
    • N. M. Ashkanasy, C. P. M. Wilderom, and M. F. Peterson (Eds.), Thousand Oaks, CA: Sage
    • Major, D. A. (2000). Effective newcomer socialization into high performance organizational cultures. In N. M. Ashkanasy, C. P. M. Wilderom, & M. F. Peterson (Eds.), Handbook of organizational culture and climate (pp. 355-368). Thousand Oaks, CA: Sage.
    • (2000) Handbook of Organizational Culture and Climate , pp. 355-368
    • Major, D.A.1
  • 56
    • 23044521671 scopus 로고    scopus 로고
    • Integrating justice and social exchange: The differing effects of fair work procedures and treatment on work relationships
    • Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair work procedures and treatment on work relationships. Academy of Management Journal,43, 738-748.
    • (2000) Academy of Management Journal , vol.43 , pp. 738-748
    • Masterson, S.S.1    Lewis, K.2    Goldman, B.M.3    Taylor, M.S.4
  • 58
    • 44949270736 scopus 로고
    • A three-component conceptualization of organizational commitment
    • Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review,1, 61-89.
    • (1991) Human Resource Management Review , vol.1 , pp. 61-89
    • Meyer, J.P.1    Allen, N.J.2
  • 59
    • 0032091198 scopus 로고    scopus 로고
    • Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior?
    • Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal,41, 351-357.
    • (1998) Academy of Management Journal , vol.41 , pp. 351-357
    • Moorman, R.H.1    Blakely, G.L.2    Niehoff, B.P.3
  • 60
    • 34250080311 scopus 로고
    • Treating employees fairly and organizational citizenship behaviors: Sorting the effects of job satisfaction, organizational commitment, and procedural justice
    • Moorman, R. H., Niehoff, B. P., & Organ, D. W. (1993). Treating employees fairly and organizational citizenship behaviors: Sorting the effects of job satisfaction, organizational commitment, and procedural justice. Employee Responsibilities and Rights Journal,6, 209-225.
    • (1993) Employee Responsibilities and Rights Journal , vol.6 , pp. 209-225
    • Moorman, R.H.1    Niehoff, B.P.2    Organ, D.W.3
  • 61
    • 17444420106 scopus 로고    scopus 로고
    • The importance of job autonomy, cognitive ability, and job-related skill for predicting role definition and job performance
    • Morgeson, F. P., Delaney-Klinger, K., & Hemingway, M. A. (2004). The importance of job autonomy, cognitive ability, and job-related skill for predicting role definition and job performance. Journal of Applied Psychology,90, 399-406.
    • (2004) Journal of Applied Psychology , vol.90 , pp. 399-406
    • Morgeson, F.P.1    Delaney-Klinger, K.2    Hemingway, M.A.3
  • 62
    • 0010100431 scopus 로고
    • Role definitions and organizational citizenship behavior: The importance of the employee's perspective
    • Morrison, E. W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's perspective. Academy of Management Journal,37, 1543-1567.
    • (1994) Academy of Management Journal , vol.37 , pp. 1543-1567
    • Morrison, E.W.1
  • 65
    • 33645317597 scopus 로고    scopus 로고
    • A model of self-held work roles and role transitions
    • Neale, M., & Griffin, M. A. (2006). A model of self-held work roles and role transitions. Human Performance,1, 23-41.
    • (2006) Human Performance , vol.1 , pp. 23-41
    • Neale, M.1    Griffin, M.A.2
  • 66
    • 0037548249 scopus 로고
    • Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior
    • O'Reilly, C., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology,71, 492-499.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 492-499
    • O'Reilly, C.1    Chatman, J.2
  • 67
    • 0001866669 scopus 로고
    • A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis
    • Organ, D. W. (1977). A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis. Academy of Management Review,2, 46-53.
    • (1977) Academy of Management Review , vol.2 , pp. 46-53
    • Organ, D.W.1
  • 69
    • 0031535325 scopus 로고    scopus 로고
    • Organizational citizenship behavior: It's construct clean-up time
    • Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance,10, 85-97.
    • (1997) Human Performance , vol.10 , pp. 85-97
    • Organ, D.W.1
  • 70
    • 84986042788 scopus 로고
    • A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior
    • Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology,48, 775-802.
    • (1995) Personnel Psychology , vol.48 , pp. 775-802
    • Organ, D.W.1    Ryan, K.2
  • 71
    • 0031285033 scopus 로고    scopus 로고
    • That's not my job": Developing flexible employee work orientations
    • Parker, S. K., Wall, T. D., & Jackson, P. R. (1997). "That's not my job": Developing flexible employee work orientations. Academy of Management Journal,40, 899-929.
    • (1997) Academy of Management Journal , vol.40 , pp. 899-929
    • Parker, S.K.1    Wall, T.D.2    Jackson, P.R.3
  • 72
    • 0031111088 scopus 로고    scopus 로고
    • Organizational citizenship behavior and the quantity and quality of work group performance
    • Podsakoff, P. M., Aheane, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology,82, 262-270.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 262-270
    • Podsakoff, P.M.1    Aheane, M.2    MacKenzie, S.B.3
  • 73
    • 21344475299 scopus 로고
    • Organizational citizenship behavior and sales unit effectiveness
    • Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research,31, 351-363.
    • (1994) Journal of Marketing Research , vol.31 , pp. 351-363
    • Podsakoff, P.M.1    MacKenzie, S.B.2
  • 74
    • 0031514852 scopus 로고    scopus 로고
    • The impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research
    • Podsakoff, P. M., & MacKenzie, S. B. (1997). The impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance,10, 133-151.
    • (1997) Human Performance , vol.10 , pp. 133-151
    • Podsakoff, P.M.1    MacKenzie, S.B.2
  • 75
    • 0000987727 scopus 로고    scopus 로고
    • Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research
    • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management,26, 513-563.
    • (2000) Journal of Management , vol.26 , pp. 513-563
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Paine, J.B.3    Bachrach, D.G.4
  • 77
    • 0022088851 scopus 로고
    • A review and reconceptualization of organizational commitment
    • Reichers, A. E. (1985). A review and reconceptualization of organizational commitment. Academy of Management Review,10, 465-476.
    • (1985) Academy of Management Review , vol.10 , pp. 465-476
    • Reichers, A.E.1
  • 78
    • 84985266667 scopus 로고
    • Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior
    • Robinson, S. L., & Morrison, E. W. (1995). Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior. Journal of Organizational Behavior,16, 289-298.
    • (1995) Journal of Organizational Behavior , vol.16 , pp. 289-298
    • Robinson, S.L.1    Morrison, E.W.2
  • 79
    • 84985275062 scopus 로고
    • Violating the psychological contract: Not the exception but the norm
    • Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior,15, 245-259.
    • (1994) Journal of Organizational Behavior , vol.15 , pp. 245-259
    • Robinson, S.L.1    Rousseau, D.M.2
  • 80
    • 0014178927 scopus 로고
    • A new scale for the measurement of interpersonal trust
    • Rotter, J. B. (1967). A new scale for the measurement of interpersonal trust. Journal of Personality,35, 651-665.
    • (1967) Journal of Personality , vol.35 , pp. 651-665
    • Rotter, J.B.1
  • 81
    • 0001910618 scopus 로고
    • Generalized expectancies for interpersonal trust
    • Rotter, J. B. (1971). Generalized expectancies for interpersonal trust. American Psychologist,26, 443-452.
    • (1971) American Psychologist , vol.26 , pp. 443-452
    • Rotter, J.B.1
  • 82
    • 22444455958 scopus 로고
    • The "problem" of the psychological contract considered
    • Rousseau, D. M. (1989). The "problem" of the psychological contract considered. Journal of Organizational Behavior,19, 665-671.
    • (1989) Journal of Organizational Behavior , vol.19 , pp. 665-671
    • Rousseau, D.M.1
  • 84
    • 0036742828 scopus 로고    scopus 로고
    • The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice
    • Rupp, D. E., & Cropanzano, R. (2002). The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes,89, 925-946.
    • (2002) Organizational Behavior and Human Decision Processes , vol.89 , pp. 925-946
    • Rupp, D.E.1    Cropanzano, R.2
  • 85
    • 0000543711 scopus 로고
    • Differentiating organizational commitment from expectancy as a motivating force
    • Scholl, R. W. (1981). Differentiating organizational commitment from expectancy as a motivating force. Academy of Management Review,6, 589-599.
    • (1981) Academy of Management Review , vol.6 , pp. 589-599
    • Scholl, R.W.1
  • 88
    • 0027672642 scopus 로고
    • Commitment and employee behavior: Comparison of affective commitment and continuance commitment with perceived organizational support
    • Shore, L. M., & Wayne, S. J. (1993). Commitment and employee behavior: Comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology,78, 774-780.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 774-780
    • Shore, L.M.1    Wayne, S.J.2
  • 89
    • 0003070955 scopus 로고
    • In pursuit of happiness: Why study general job satisfaction?
    • C. J. Cranny, P. C. Smith, and E. F. Stone (Eds.), New York, NY: Lexington Books
    • Smith, P. C. (1992). In pursuit of happiness: Why study general job satisfaction? In C. J. Cranny, P. C. Smith, & E. F. Stone (Eds.), Job satisfaction: How people feel about their jobs and how it affects their performance (pp. 5-19). New York, NY: Lexington Books.
    • (1992) Job Satisfaction: How People Feel about their Jobs and how it Affects their Performance , pp. 5-19
    • Smith, P.C.1
  • 90
    • 58149367515 scopus 로고
    • Organizational citizenship behavior: Its nature and antecedents
    • Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology,68, 653-663.
    • (1983) Journal of Applied Psychology , vol.68 , pp. 653-663
    • Smith, C.A.1    Organ, D.W.2    Near, J.P.3
  • 91
    • 0002037905 scopus 로고
    • Asymptotic confidence intervals for indirect effects in structural equation models
    • S. Leinhardt (Ed.), San Francisco: Jossey-Bass
    • Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. In S. Leinhardt (Ed.), Sociological methodology (pp. 290-312). San Francisco: Jossey-Bass.
    • (1982) Sociological Methodology , pp. 290-312
    • Sobel, M.E.1
  • 92
    • 0037257102 scopus 로고    scopus 로고
    • Organizations and supervisors as sources of support and targets of commitment: A longitudinal study
    • Stinglhamber, F., & Vandenberghe, C. (2003). Organizations and supervisors as sources of support and targets of commitment: A longitudinal study. Journal of Organizational Behavior,24, 251-270.
    • (2003) Journal of Organizational Behavior , vol.24 , pp. 251-270
    • Stinglhamber, F.1    Vandenberghe, C.2
  • 94
    • 0037297962 scopus 로고    scopus 로고
    • Relationships among supervisors' and subordinates' procedural justice perceptions and organizational citizenship behaviors
    • Tepper, B. J., & Taylor, E. C. (2003). Relationships among supervisors' and subordinates' procedural justice perceptions and organizational citizenship behaviors. Academy of Management Journal,46, 97-105.
    • (2003) Academy of Management Journal , vol.46 , pp. 97-105
    • Tepper, B.J.1    Taylor, E.C.2
  • 95
    • 0031287512 scopus 로고    scopus 로고
    • Alternative approaches to the employee-organization relationship: Does investment in employees pay off?
    • Tsui, A. S., Pearce, J. L., Porter, L. W., & Tripoli, A. M. (1997). Alternative approaches to the employee-organization relationship: Does investment in employees pay off? Academy of Management Journal,40, 1098-1121.
    • (1997) Academy of Management Journal , vol.40 , pp. 1098-1121
    • Tsui, A.S.1    Pearce, J.L.2    Porter, L.W.3    Tripoli, A.M.4
  • 96
    • 0037393621 scopus 로고    scopus 로고
    • The impact of psychological contract fulfillment on the performance of in-role organizational citizenship behaviors
    • Turnley, W. H., Bolino, M. C., Lester, S. W., & Bloodgood, J. M. (2003). The impact of psychological contract fulfillment on the performance of in-role organizational citizenship behaviors. Journal of Management,29, 187-206.
    • (2003) Journal of Management , vol.29 , pp. 187-206
    • Turnley, W.H.1    Bolino, M.C.2    Lester, S.W.3    Bloodgood, J.M.4
  • 98
    • 9744222169 scopus 로고
    • Extra-role behaviors: In pursuit of construct and definitional clarity (A bridge over troubled waters)
    • L. L. Cummings and B. M. Staw (Eds.), Greenwich, CT: JAI Press
    • van Dyne, L., Cummings, L. L., & Parks, J. M. (1995). Extra-role behaviors: In pursuit of construct and definitional clarity (A bridge over troubled waters). In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (pp. 215-330). Greenwich, CT: JAI Press.
    • (1995) Research in Organizational Behavior , pp. 215-330
    • van Dyne, L.1    Cummings, L.L.2    Parks, J.M.3
  • 99
    • 0011163509 scopus 로고
    • Organizational citizenship behavior: Construct redefinition, measurement and validation
    • van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational citizenship behavior: Construct redefinition, measurement and validation. Academy of Management,37, 765-802.
    • (1994) Academy of Management , vol.37 , pp. 765-802
    • van Dyne, L.1    Graham, J.W.2    Dienesch, R.M.3
  • 100
    • 0031071041 scopus 로고    scopus 로고
    • Perceived organizational support and leader member exchange: A social exchange perspective
    • Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader member exchange: A social exchange perspective. Academy of Management Journal,40, 82-111.
    • (1997) Academy of Management Journal , vol.40 , pp. 82-111
    • Wayne, S.J.1    Shore, L.M.2    Liden, R.C.3
  • 101
    • 0000994604 scopus 로고
    • Exchange theory determinants of affective and continuance commitment and turnover
    • Whitener, E. M., & Walz, P. M. (1993). Exchange theory determinants of affective and continuance commitment and turnover. Journal of Vocational Behavior,42, 265-281.
    • (1993) Journal of Vocational Behavior , vol.42 , pp. 265-281
    • Whitener, E.M.1    Walz, P.M.2
  • 102
    • 84965736505 scopus 로고
    • Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors
    • Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management,17, 601-617.
    • (1991) Journal of Management , vol.17 , pp. 601-617
    • Williams, L.J.1    Anderson, S.E.2
  • 103
    • 84972812046 scopus 로고
    • The effects of social responsibility and satisfaction on extra-role behaviors
    • Witt, L. A., & Silver, N. A. (1994). The effects of social responsibility and satisfaction on extra-role behaviors. Basic and Applied Social Psychology,15, 329-338.
    • (1994) Basic and Applied Social Psychology , vol.15 , pp. 329-338
    • Witt, L.A.1    Silver, N.A.2
  • 104
    • 84933489192 scopus 로고
    • Moderating effect of job satisfaction on the relationship between equity and extra-role behaviors
    • Witt, L. A., & Wilson, J. W. (1991). Moderating effect of job satisfaction on the relationship between equity and extra-role behaviors. Journal of Social Psychology,131, 247-252.
    • (1991) Journal of Social Psychology , vol.131 , pp. 247-252
    • Witt, L.A.1    Wilson, J.W.2
  • 105
    • 0035532011 scopus 로고    scopus 로고
    • Crafting a job: Revisioning employees as active crafters of their work
    • Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review,26, 179-201.
    • (2001) Academy of Management Review , vol.26 , pp. 179-201
    • Wrzesniewski, A.1    Dutton, J.E.2
  • 106
    • 0036981528 scopus 로고    scopus 로고
    • Abusive supervision and subordinates' organizational citizenship behavior
    • Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2002). Abusive supervision and subordinates' organizational citizenship behavior. Journal of Applied Psychology,87, 1068-1076.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 1068-1076
    • Zellars, K.L.1    Tepper, B.J.2    Duffy, M.K.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.