Innovation of product-related services

Managing Service Quality

Volumn 18, Issue 4, 2008, Pages 387-404

  Gebauer, Heiko ^a   Krempl, Regine ^a   Fleisch, Elgar ^a   Friedli, Thomas ^a  

^a UNIVERSITY OF ST GALLEN   (Switzerland)

Author keywords

Innovation; New products; Services

Indexed keywords

EID: 48549086694     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520810885626     Document Type: Article

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