Emotion work in the Hellenic frontline services environment: How it relates to emotional exhaustion and work attitudes

International Journal of Human Resource Management

Volumn 19, Issue 6, 2008, Pages 1108-1130

  Bozionelos, Nikos ^a   Kiamou, Konstantina ^a  

^a DURHAM UNIVERSITY   (United Kingdom)

Author keywords

Emotional exhaustion; Emotional labour; Greece; Interaction; National culture; Work attitudes

Indexed keywords

EID: 46949084074     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585190802051410     Document Type: Article

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