Mass customization research: Trends, directions, diffusion intensity, and taxonomic frameworks

International Journal of Flexible Manufacturing Systems

Volumn 19, Issue 4, 2007, Pages 637-665

  Kumar, Ashok ^a   Gattoufi, Said ^b   Reisman, Arnold ^c  

^a GRAND VALLEY STATE UNIVERSITY   (United States)

^b SULTAN QABOOS UNIVERSITY   (Oman)

^c Reisman and Associates   (United States)

Author keywords

Application intensity; Content analysis; Mass customization; Meta review; Research strategy; Taxonomy

Indexed keywords

QUALITY CONTROL; STRATEGIC PLANNING;

APPLICATION INTENSITY; CONTENT ANALYSIS; MASS CUSTOMIZATION; META REVIEW; RESEARCH STRATEGY;

TAXONOMIES;

EID: 44649192472     PISSN: 09206299     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10696-008-9051-y     Document Type: Article

References (76)

1. Abbott A (1988) The system of professions: an essay on the expert division of labor. University of Chicago Press, Chicago
2. Ackoff R (1987) OR: a post mortem. Oper Res 35:471-474
3. Alptekinoglu A (2004) Mass customization vs. mass production: variety and price competition. Manuf Serv Oper Manage 6(1):98-103
4. Balakrishnan PV, Jacob VS (1996) Genetic algorithms for product design. Manage Sci 42(8):1105-1117
5. Chen S, Tseng MM (2007) Aligning demand and supply flexibilities in custom product co-design. Int J Flex Manuf Syst 19(4). doi: 10.1007/s10696-008- 9033-0
6. Cooper CM (1984) The Integrative research review: a systematic approach. Sage Publications, Beverly Hills
7. Cooper CM (1988) Organizing Knowledge Syntheses: a taxonomy of literature reviews. Knowl Soc 1:104-126
8. Cooper H (1998) Synthesizing research: a guide for literature reviews. SAGE Publications, London
9. Corbett CJ, Van Wassenhove LN (1993) The natural drift: what happened to operations research? Oper Res 41:625-640
10. Da Silveira G, Borenstein D, Fogliatto FS (2001) Mass customization literature review and research directions. Int J Prod Econ 72(1):1-13
11. Davis SM (1987) Future perfect. Adison-Wesley, Reading
12. Dellaert BGC, Stremersch S (2005) Marketing mass-customized products: striking a balance between utility and complexity. J Mark Res 42(2):219-227
13. Desmeules R (2002) The impact of variety on consumer happiness: marketing and the tyranny of freedom. Acad Mark Sci Rev 12:1-18
14. Duray R, Ward PT, Milligan GW, Berry WL (2000) Approaches to mass customization: configurations and empirical validation. J Oper Manage 18:605-625
15. Eastwood MA (1996) Implementing mass customization. Comput Ind 30(3):171-174
16. Eppen G (1979) Note-effects of centralization on expected costs in a multi-location newsboy problem. Manage Sci 25(5):498-501
17. Eppen GD, Schrage L (1981) Centralized ordering policies in a multi-warehouse system with lead times and random demands. In: Schwarz LB (ed) Multi-level production/inventory control systems: theory and practice. North-Holland, Amsterdam, pp 163-193
18. Falkenberg L (1998) Virtually made to order: mass customization approach. Money 1(2):60-61
19. Franke N, von Hippel E (2003) Satisfying heterogeneous user needs via innovation toolkits: the case of apache security software. Res Policy 32(7):1199-1215
20. Garg A, Tang CS (1997) On postponement strategies for product families with multiple points of differentiation. IIE Trans 29(8):641-650
21. Gattoufi S, Oral M, Kumar A, Reisman A (2004a) Content analysis of data envelopment analysis literature and its comparison with that of OR/MS fields. J Oper Res Soc 55(9):911-935
22. Gattoufi S, Oral M, Reisman A (2004b) A taxonomy for data envelopment analysis. Socioecon Plann Sci 38(2):141-158
23. Gattoufi S, Oral M, Reisman A (2004c) Epistemology of data envelopment analysis and comparison with other fields of OR/MS for relevance to applications. Socioecon Plann Sci 38(2-3):123-140
24. Hart CWL (1995) Mass customization: conceptual underpinnings, opportunities and limits. Int J Serv Ind Manag 6(2):36-45
25. Hart CW (1996) Made to order. Mark Manage 5(2):11-23
26. Jiang K, Lee H, Seifert RW (2004) Satisfying customer preferences via mass customization available at http://ctl.mit.edu/public/kai.pdf
27. Jiao RJ, Xu Q, Du J, Zhang Y, Helander M, Khalid HM, Helo P, Ni C (2007) An analytical approach to affective design with ambient intelligence for mass customization and personalization. Int J Manuf Syst 19(4)
28. Kotha S (1995) Mass customization: implementing the emerging paradigm for competitive advantage. Strateg Manage J (Special Issue, Technological Transformation and the New Competitive Landscape) 16:21-42
29. Kotler P (1967) Marketing management: analysis, planning and control. NJ Prentice Hall, Englewood Cliffs
30. Kotler P (1989) From mass marketing to mass customization. Plann Rev 17(5):10
31. Kraemer KL, Dedrick J, Yamashiro S (2000) Refining and extending the business model with information technology: Dell Computer Corporation. Inform Soc 16(1):5-21
32. Kubiak J (1993) A joint venture in mass customization. Plann Rev 21(4):25-26
33. Kumar A (1995) Risk-pooling along a fixed delivery route using a dynamic inventory allocation policy. Manage Sci 41(2):344-360
34. Kumar A (2004) Mass customization: metrics and modularity. Int J Flex Manuf Syst 4(16):287-311
35. Kumar A (2007) From mass customization to mass personalization: a strategic transformation. Int J Flex Manuf Syst 19(4b)
36. Kumar A, Motwani J (1999) Management of healthcare technology: a multi-dimensional introspection, (1979-1997). IEEE Trans Eng Manage 46(3):247-264
37. Kumar A, Piller FT, Williams HJ (2006a) Mass customization: shattering strategic myths, assumptions. Grand Rapids Bus J August 14 Issue:24
38. Kumar A, Reisman A, Mitchell M (2006b) Meta-research perspectives on mass customization based on life cycle literature survey (1987-2005), In: 43rd Midwest business administration association conference proceedings, Chicago
39. Lee H, Tang C (1997) Modeling the costs and benefits of delayed product differentiation. Manage Sci 43(1):40-53
40. Lehman DR (1998) Customer reaction to variety: too much of a good thing? J Acad Mark Sci 26(1):62-65
41. Leyuan S, Ólafsson S, Qun C (2001) An optimization framework for product design. Manage Sci 47(12):1681-1692
42. McCarthy JE (1960) Basic marketing: a managerial approach. Irwin, Homewood
43. Miser H (1987) Science and professionalism in operations research. Oper Res 35:314-319
44. Ormerod RJ (1997) An observation on publication habits based on the analysis of MS/OR journals. Omega 25(5):599-603
45. Ormerod RJ, Kiossis I (1997) OR/MS publications: extension of an analysis of US flagship journals to the UK. Oper Res 45:179-187
46. Pentland BT (2003) Sequential variety in work processes. Organ Sci 14(5):528-540
47. Peppers D, Rogers M (1997) Making the transition to one-to-one marketing. Inc Magazine 19(1):63-65
48. Piller FT (2003) What is mass customization? A focused view on the term. Mass Customization News 6(1) 2-4
49. Piller FT (2004) Mass customization: reflections on the state of the concept. IJFMS Focus Issue 16(4):313-444
50. Piller FT (2007) Observations on the present and future of mass customization. Int J Flex Manuf Syst 19(4c). doi: 10.1007/s10696-008-9042-z
51. Piller FT, Moeslein K, Stotko CM (2004) Does mass customization pay? An economic approach to evaluate customer design. Prod Plan Control 15(4):435-333
52. Pine BJ (1992) Mass customization: the new frontier in business competition. Harvard Business School Press
53. Pine BJ (1993) Making mass customization happen: strategies for the new competitive realities. Plann Rev 21(5):23
54. Pine BJ, Bart V, Boynton AC (1993) Making mass customization work. Harvard Bus Rev 71(5):108
55. Potter A, Rainer B, Naim M, Vanharanta H (2004) The potential for achieving mass customization in primary production supply chains via a unified taxonomy. Prod Plann Control 15(4):472-481
56. Reisman A (1988) Finding researchable topics via taxonomy of a field of knowledge. Oper Res Lett 7(6):295-301
57. Reisman A (1989) A system approach to identifying knowledge voids in problem solving disciplines and professions: a focus on the management sciences. Knowl Soc: Int J Knowl Transf 14:67-86
58. Reisman A (1992) Management science knowledge: It's creation, generalization and consolidation. Quorum Books Publishing Company, Westport, 495 pp
59. Reisman A, Kirschnick F (1994) The devolution of OR/MS implications from a statistical content analysis of papers in flagship journals. Oper Res 42(4):577-588
60. Reisman A, Kirschnick F (1995) Research strategies used by OR/MS workers as shown by an analysis of papers in flagship journals. Oper Res 43(5):731-740
61. Reisman A, Kumar A, Motwani J (1997a) Flowshop scheduling/sequencing research: a statistical review of the literature 1952-1994. IEEE Trans Eng Manage 44(3):316-329
62. Reisman A, Kumar A, Motwani J, Cheng CH (1997b) Cellular manufacturing: a statistical review of the literature (1965-1995). Oper Res 45(4):508-520
63. Reisman A, Kumar A, Motwani J (2001) A meta review of game theory publications in the flagship OR/MS journals. Manage Decis 39(2):147-155
64. Schwarz LB (1989) A model for assessing the value of warehouse risk-pooling: risk-pooling over outside supplier leadtimes. Manage Sci 35(7):828-842
65. Schwartz B (2000) Self determination: the tyranny of freedom. Am Psychol 55(1):79-88
66. Simpson TW, D'Souza BS (2004) Assessing variable levels of platform commonality within a product family using a multiobjective genetic algorithm. Concurrent Eng 12(2):119-129
67. Smith WR (1956) Product differentiation and marketing segmentation as alternative marketing strategies. J Mark 21:3-8
68. Spira JS (1993) Mass customization through training at Lutron electronics. Plann Rev 22(4):23-24
69. Squire B, Brown S, Readman J, Bessant J (2006) The impact of mass customization on manufacturing tradeoffs. Prod Oper Manage 15(1):10-20
70. Tayur S, Ganeshan R, Magazine M (1999) Quantitative models for supply chain management. Kluwer International Series, Kluwer Academic Publishers, MA
71. Toffler A (1970) Future shock. Bodley Head Press, London
72. Toffler A (1984) The third wave. Bantam Press, London
73. Tseng M, Jiao J (2001) In: Salvendy G (ed) Mass customization, handbook of industrial engineering, 3rd edn. Wiley, New York, pp 684-709
74. Van Hoek RI, Peelen E, Commandeur HR (1999) Achieving mass customization through postponement: a study of international changes. J Market-Focused Manage 3(3-4):353-368
75. Zipkin P (1984) On the imbalance of inventories in multi-echelon systems. Math Oper Res 9(3):402-423
76. Zipkin P (2001) The limits of mass customization. Sloan Manage Rev 42(3):81-87