메뉴 건너뛰기




Volumn 24, Issue 4, 2008, Pages 175-197

Online reverse auctions and the dynamics of trust

Author keywords

Distrust; Online reverse auctions; Online trust; Opportunism; Rumor; Trust; Unethical behavior

Indexed keywords

INFORMATION MANAGEMENT; MANAGEMENT INFORMATION SYSTEMS; MARKETING; MATHEMATICAL MODELS; ONLINE SEARCHING;

EID: 44249095130     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222240407     Document Type: Article
Times cited : (35)

References (66)
  • 1
    • 0000906501 scopus 로고
    • The use of pledges to build and sustain commitment in marketing channels
    • Anderson, E., and Weitz, B. The use of pledges to build and sustain commitment in marketing channels. Journal of Marketing Research, 29, 1 (1992), 18-35.
    • (1992) Journal of Marketing Research , vol.29 , Issue.1 , pp. 18-35
    • Anderson, E.1    Weitz, B.2
  • 4
    • 0037408982 scopus 로고    scopus 로고
    • Building trust in online auction markets through an economic incentive mechanism
    • Ba, S.; Whinston, A.B.; and Zhang, H. Building trust in online auction markets through an economic incentive mechanism. Decision Support Systems, 35, 3 (2003), 273-287.
    • (2003) Decision Support Systems , vol.35 , Issue.3 , pp. 273-287
    • Ba, S.1    Whinston, A.B.2    Zhang, H.3
  • 5
    • 0032695088 scopus 로고    scopus 로고
    • Dangerous liaisons: Trust, distrust, and information technology in American work organizations
    • Baba, M.L. Dangerous liaisons: Trust, distrust, and information technology in American work organizations. Human Organization, 58, 3 (1999), 331-346.
    • (1999) Human Organization , vol.58 , Issue.3 , pp. 331-346
    • Baba, M.L.1
  • 6
    • 0031362920 scopus 로고    scopus 로고
    • Reducing buyer search costs: Implications for electronic marketplaces
    • Bakos, J.Y. Reducing buyer search costs: Implications for electronic marketplaces. Management Science, 43, 12 (1997), 1676-1692.
    • (1997) Management Science , vol.43 , Issue.12 , pp. 1676-1692
    • Bakos, J.Y.1
  • 7
  • 8
    • 84989092701 scopus 로고
    • Trustworthiness as a source of competitive advantage
    • Barney, J.B., and Hansen, M.H. Trustworthiness as a source of competitive advantage. Strategic Management Journal, 15, 8 (1994), 175-190.
    • (1994) Strategic Management Journal , vol.15 , Issue.8 , pp. 175-190
    • Barney, J.B.1    Hansen, M.H.2
  • 9
    • 44249128098 scopus 로고    scopus 로고
    • Trust, positional security and information in transfer in four networks ideal-types: Exploring the linkage between the forms of social capital
    • Paper presented at the, Toronto, Ontario, August 4-9
    • Bell, G.G., and Anderson, M. Trust, positional security and information in transfer in four networks ideal-types: Exploring the linkage between the forms of social capital. Paper presented at the Academy of Management Annual Meeting, Toronto, Ontario, August 4-9, 2000.
    • (2000) Academy of Management Annual Meeting
    • Bell, G.G.1    Anderson, M.2
  • 10
    • 0141782315 scopus 로고    scopus 로고
    • Trust deterioration in an international buyer-supplier relationship
    • Bell, G.G.; Oppenheimer, R.J.; and Bastien, A. Trust deterioration in an international buyer-supplier relationship. Journal of Business Ethics, 36, 1-2 (2002), 65-79.
    • (2002) Journal of Business Ethics , vol.36 , Issue.1-2 , pp. 65-79
    • Bell, G.G.1    Oppenheimer, R.J.2    Bastien, A.3
  • 11
    • 1242331196 scopus 로고    scopus 로고
    • The IS identity crisis
    • Benbasat, I., and Zmud, R. The IS identity crisis. MIS Quarterly, 27, 2 (2003), 183-194.
    • (2003) MIS Quarterly , vol.27 , Issue.2 , pp. 183-194
    • Benbasat, I.1    Zmud, R.2
  • 12
    • 55249084997 scopus 로고
    • The case research strategy in studies of information systems
    • Benbasat, I.; Goldstein, D.K.; and Mead, M. The case research strategy in studies of information systems. MIS Quarterly, 11, 3 (1987), 368-383.
    • (1987) MIS Quarterly , vol.11 , Issue.3 , pp. 368-383
    • Benbasat, I.1    Goldstein, D.K.2    Mead, M.3
  • 13
    • 0003061237 scopus 로고    scopus 로고
    • Beyond distrust: "Getting even" and the need for revenge
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Bies, R.J., and Tripp, T.M. Beyond distrust: "Getting even" and the need for revenge. In R.M. Kramer and T.R. Tyler (eds.), Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage, 1996, pp. 246-260.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 246-260
    • Bies, R.J.1    Tripp, T.M.2
  • 15
    • 15844369360 scopus 로고    scopus 로고
    • Reverse auctions for relationship marketers
    • Daly, S.P., and Nath, P. Reverse auctions for relationship marketers. Industrial Marketing Management, 34, 2 (2005), 157-166.
    • (2005) Industrial Marketing Management , vol.34 , Issue.2 , pp. 157-166
    • Daly, S.P.1    Nath, P.2
  • 16
    • 21344492992 scopus 로고
    • Capturing the complexity in advanced technology use: Adaptive structuration theory
    • DeSanctis, G., and Poole, M.S. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5, 2 (1994), 121-147.
    • (1994) Organization Science , vol.5 , Issue.2 , pp. 121-147
    • DeSanctis, G.1    Poole, M.S.2
  • 17
    • 84964150008 scopus 로고
    • Trust and suspicion
    • Deutsch, M. Trust and suspicion. Conflict Resolution, 2, 4 (1958), 265-279.
    • (1958) Conflict Resolution , vol.2 , Issue.4 , pp. 265-279
    • Deutsch, M.1
  • 18
    • 0001073758 scopus 로고
    • Building theories from case study research
    • Eisenhardt, K.M. Building theories from case study research. Acdemy of Management Review, 14, 4 (1994), 532-550.
    • (1994) Acdemy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.M.1
  • 19
    • 0000724542 scopus 로고    scopus 로고
    • Business-to-business online auctions: Key issues for purchasing process improvement
    • Emiliani, M.L. Business-to-business online auctions: Key issues for purchasing process improvement. Supply Chain Management, 5, 4 (2000), 176-186.
    • (2000) Supply Chain Management , vol.5 , Issue.4 , pp. 176-186
    • Emiliani, M.L.1
  • 20
    • 20344403734 scopus 로고    scopus 로고
    • Regulating B2B online reverse auctions through voluntary codes of conduct
    • Emiliani, M.L. Regulating B2B online reverse auctions through voluntary codes of conduct. Industrial Marketing Management, 34, 5 (2005), 526-534.
    • (2005) Industrial Marketing Management , vol.34 , Issue.5 , pp. 526-534
    • Emiliani, M.L.1
  • 21
    • 0042436299 scopus 로고    scopus 로고
    • Online reverse auction purchasing contracts
    • Emiliani, M., and Stec, D. 2001. Online reverse auction purchasing contracts. Supply Chain Management, 6, 3 (2001), 101-105.
    • (2001) Supply Chain Management , vol.6 , Issue.3 , pp. 101-105
    • Emiliani, M.1    Stec, D.2
  • 22
    • 0345861772 scopus 로고    scopus 로고
    • The role of e-marketplaces in supply chain management
    • Eng, T.Y. The role of e-marketplaces in supply chain management. Industrial Marketing Management, 33, 2 (2004), 97-105.
    • (2004) Industrial Marketing Management , vol.33 , Issue.2 , pp. 97-105
    • Eng, T.Y.1
  • 27
    • 0042315728 scopus 로고
    • The connecting link between organizational theory and philosophical ethics
    • Hosmer, L.T. Trust: The connecting link between organizational theory and philosophical ethics. Academy of Management Review, 20, 2 (1995), 379-403.
    • (1995) Academy of Management Review , vol.20 , Issue.2 , pp. 379-403
    • Hosmer, L.T.T.1
  • 28
    • 28444465029 scopus 로고    scopus 로고
    • Automotive e-hubs: Exploring motivations and barriers to collaboration and interaction
    • Howard, M.; Vidgen, R.; and Powell, P. Automotive e-hubs: Exploring motivations and barriers to collaboration and interaction. Journal of Strategic Information Systems, 15, 1 (2006), 51-75.
    • (2006) Journal of Strategic Information Systems , vol.15 , Issue.1 , pp. 51-75
    • Howard, M.1    Vidgen, R.2    Powell, P.3
  • 30
    • 0036398918 scopus 로고    scopus 로고
    • Online reverse auctions: Issues, themes, and prospects for the future
    • Jap, S.D. Online reverse auctions: Issues, themes, and prospects for the future. Journal of the Academy of Marketing Science, 30, 4 (2002), 506-525.
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 506-525
    • Jap, S.D.1
  • 31
    • 0042707927 scopus 로고    scopus 로고
    • An exploratory study of the introduction of online reverse auctions
    • Jap, S.D. An exploratory study of the introduction of online reverse auctions. Journal of Marketing, 67, 3 (2003), 96-108.
    • (2003) Journal of Marketing , vol.67 , Issue.3 , pp. 96-108
    • Jap, S.D.1
  • 33
    • 0003380736 scopus 로고
    • Qualitative research methods for evaluating computer information systems
    • J.G. Anderson, C.E. Aydin, and S.J. Jay eds, Thousand Oaks, CA: Sage
    • Kaplan, B., and Maxwell, J.A. Qualitative research methods for evaluating computer information systems. In J.G. Anderson, C.E. Aydin, and S.J. Jay (eds.), Evaluating Health Care Information Systems: Methods and Applications. Thousand Oaks, CA: Sage, 1994, pp. 45-68.
    • (1994) Evaluating Health Care Information Systems: Methods and Applications , pp. 45-68
    • Kaplan, B.1    Maxwell, J.A.2
  • 34
    • 0002561137 scopus 로고    scopus 로고
    • Introduction: Theories and issues in the study of trust
    • C. Lane and R. Bachmann eds, Oxford: Oxford University Press
    • Lane, C. Introduction: Theories and issues in the study of trust. In C. Lane and R. Bachmann (eds.), Trust Within and Between Organizations: Conceptual Issues and Empirical Applications. Oxford: Oxford University Press, 2000, pp. 1-30.
    • (2000) Trust Within and Between Organizations: Conceptual Issues and Empirical Applications , pp. 1-30
    • Lane, C.1
  • 37
    • 0002674486 scopus 로고
    • Auctions with a stochastic number of bidders
    • McAfee, R.P., and McMillan, J. Auctions with a stochastic number of bidders. Journal of Economic Theory, 43, 1 (1987), 1-19.
    • (1987) Journal of Economic Theory , vol.43 , Issue.1 , pp. 1-19
    • McAfee, R.P.1    McMillan, J.2
  • 39
    • 21344475322 scopus 로고
    • The conui-dtment-trust theory of relationship marketing
    • Morgan, R.M., and Hunt, S.D. The conui-dtment-trust theory of relationship marketing. Journal of Marketing, 58, 3 (1994), 20-38.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 40
    • 0035611374 scopus 로고    scopus 로고
    • Research commentary: Desperately seeking the "IT" in IT research: A call to theorizing the IT artifact
    • Orlikowski, W., and Iacono, S.C. Research commentary: Desperately seeking the "IT" in IT research: A call to theorizing the IT artifact. Information Systems Research, 12, 2 (2001), 121-134.
    • (2001) Information Systems Research , vol.12 , Issue.2 , pp. 121-134
    • Orlikowski, W.1    Iacono, S.C.2
  • 42
    • 84867928512 scopus 로고    scopus 로고
    • Institution-based trust in interorganizational exchange relationships: The role of online B2B marketplaces on trust formation
    • Pavlou, P.A. Institution-based trust in interorganizational exchange relationships: The role of online B2B marketplaces on trust formation. Journal of Strategic Information Systems, 11, 5-6 (2002), 215-243.
    • (2002) Journal of Strategic Information Systems , vol.11 , Issue.5-6 , pp. 215-243
    • Pavlou, P.A.1
  • 43
    • 2442676514 scopus 로고    scopus 로고
    • Building effective online marketplaces with institution-based trust
    • Pavlou, P.A., and Gefen, D. Building effective online marketplaces with institution-based trust. Information Systems Research, 15, 1 (2004), 37-59.
    • (2004) Information Systems Research , vol.15 , Issue.1 , pp. 37-59
    • Pavlou, P.A.1    Gefen, D.2
  • 44
    • 29444459006 scopus 로고    scopus 로고
    • Psychological contract violation in online marketplaces: Antecedents, consequences, and moderating role
    • Pavlou, P.A., and Gefen, D. Psychological contract violation in online marketplaces: Antecedents, consequences, and moderating role. Information Systems Research, 16,4 (2005), 272-299.
    • (2005) Information Systems Research , vol.16 , Issue.4 , pp. 272-299
    • Pavlou, P.A.1    Gefen, D.2
  • 45
    • 84929228280 scopus 로고
    • Longitudinal field research on change: Theory and practice
    • Pettigrew, A.M. Longitudinal field research on change: Theory and practice. Organization Science, 1, 3 (1990), 267-292,
    • (1990) Organization Science , vol.1 , Issue.3 , pp. 267-292
    • Pettigrew, A.M.1
  • 46
    • 0001766465 scopus 로고    scopus 로고
    • Fragile and resilient trust and their roles in economic exchange
    • Ring, P.S. Fragile and resilient trust and their roles in economic exchange. Business and Society, 35, 2 (1996), 148-75.
    • (1996) Business and Society , vol.35 , Issue.2 , pp. 148-175
    • Ring, P.S.1
  • 47
    • 84989064901 scopus 로고
    • Structuring relationships between organizations
    • Ring, P.S., and Van de Ven, A.H. Structuring relationships between organizations. Strategic Management Journal, 13, 7 (1992), 483-498.
    • (1992) Strategic Management Journal , vol.13 , Issue.7 , pp. 483-498
    • Ring, P.S.1    Van de Ven, A.H.2
  • 48
    • 1542362278 scopus 로고
    • Developmental processes of cooperative interorganizational relationships
    • Ring, P.S., and Van de Ven, A.H. Developmental processes of cooperative interorganizational relationships. Academy ofManagement Review, 19, 1 (1994), 90-118.
    • (1994) Academy ofManagement Review , vol.19 , Issue.1 , pp. 90-118
    • Ring, P.S.1    Van de Ven, A.H.2
  • 50
    • 2442474006 scopus 로고    scopus 로고
    • The impact of information technology deployment on trust, commitment and value creation in business relationships
    • Ryssel, R.; Ritter, T.; and Gemunden, H.G. The impact of information technology deployment on trust, commitment and value creation in business relationships. Journal of Business & Industrial Marketing, 19, 3 (2004), 197-207.
    • (2004) Journal of Business & Industrial Marketing , vol.19 , Issue.3 , pp. 197-207
    • Ryssel, R.1    Ritter, T.2    Gemunden, H.G.3
  • 51
    • 0004219481 scopus 로고    scopus 로고
    • Princeton: Princeton University Press
    • Seligman, A. The Problem of Trust. Princeton: Princeton University Press, 2000.
    • (2000) The Problem of Trust
    • Seligman, A.1
  • 52
    • 85044806215 scopus 로고
    • Explaining the limited effectiveness of legalistic remedies for trust/distrust
    • Sitkin, S.B., and Roth, N.L. Explaining the limited effectiveness of legalistic remedies for trust/distrust. Organization Science, 4, 3 (1993), 367-393.
    • (1993) Organization Science , vol.4 , Issue.3 , pp. 367-393
    • Sitkin, S.B.1    Roth, N.L.2
  • 53
    • 0002978231 scopus 로고    scopus 로고
    • The road to hell: The dynamics of distrust in the era of quality
    • R.M. Kramer and T.R. Tyler eds, Thousand Oaks, CA: Sage
    • Sitkin, S.B., and Stickel, D. The road to hell: The dynamics of distrust in the era of quality. In R.M. Kramer and T.R. Tyler (eds.), Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage, 1996, pp. 196-215.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 196-215
    • Sitkin, S.B.1    Stickel, D.2
  • 54
    • 0027769403 scopus 로고
    • Perceived risk, trust and democracy
    • Slovic, R Perceived risk, trust and democracy. Risk Analysis, 13, 6 (1993), 675-681.
    • (1993) Risk Analysis , vol.13 , Issue.6 , pp. 675-681
    • Slovic, R.1
  • 55
    • 2442473985 scopus 로고    scopus 로고
    • Online reverse auctions and their role in buyer-supplier relationships
    • Smart, A., and Harrison, A. Online reverse auctions and their role in buyer-supplier relationships. Journal of Purchasing and Supply Management, 9, 5-6 (2003), 257-268.
    • (2003) Journal of Purchasing and Supply Management , vol.9 , Issue.5-6 , pp. 257-268
    • Smart, A.1    Harrison, A.2
  • 56
    • 0036187041 scopus 로고    scopus 로고
    • Reverse auctions in industrial marketing and buying
    • Smeltzer, L.R., and Carr, A.S. Reverse auctions in industrial marketing and buying. Business Horizons, 45, 2 (2002), 47-52.
    • (2002) Business Horizons , vol.45 , Issue.2 , pp. 47-52
    • Smeltzer, L.R.1    Carr, A.S.2
  • 57
    • 0038458801 scopus 로고    scopus 로고
    • Electronic reverse auctions: Promises, risks and conditions for success
    • Smeltzer, L.R., and Carr, A.S. Electronic reverse auctions: Promises, risks and conditions for success. Industrial Marketing Management, 32, 6 (2003), 481-488.
    • (2003) Industrial Marketing Management , vol.32 , Issue.6 , pp. 481-488
    • Smeltzer, L.R.1    Carr, A.S.2
  • 58
    • 79952952954 scopus 로고    scopus 로고
    • A descriptive content analysis of trust-building measures in B2B electronic marketplaces
    • Son, J.Y; Tu, L.; and Benbasat, I. A descriptive content analysis of trust-building measures in B2B electronic marketplaces. Communications of the AIS, 18, 6 (2006), 2-5 1.
    • (2006) Communications of the AIS , Issue.2-5
    • Son, J.Y.1    Tu, L.2    Benbasat, I.3
  • 59
    • 84992969494 scopus 로고    scopus 로고
    • The 20% solution? A case study of the efficacy of reverse auctions
    • Stein, A.; Hawking, P.; and Wyld, D. The 20% solution? A case study of the efficacy of reverse auctions. Management Research News, 26, 5 (2003), 1-20.
    • (2003) Management Research News
    • Stein, A.1    Hawking, P.2    Wyld, D.3
  • 60
    • 0031512927 scopus 로고    scopus 로고
    • The organizing vision in information systems innovation
    • Swanson, B., and Ramiller, N. The organizing vision in information systems innovation. Organization Science, 8, 5 (1997), 458-474.
    • (1997) Organization Science , vol.8 , Issue.5 , pp. 458-474
    • Swanson, B.1    Ramiller, N.2
  • 61
    • 0001890005 scopus 로고    scopus 로고
    • Understanding the constitution of interorganizatonal trust
    • C. Lane and R. Bachmann eds, Oxford: Oxford University Press
    • Sydow, J. Understanding the constitution of interorganizatonal trust. In C. Lane and R. Bachmann (eds.), Trust Within and Between Organizations: Conceptual Issues and Empirical Applications. Oxford: Oxford University Press, 2000, pp. 31-63.
    • (2000) Trust Within and Between Organizations: Conceptual Issues and Empirical Applications , pp. 31-63
    • Sydow, J.1
  • 62
    • 1842843676 scopus 로고    scopus 로고
    • Setting the stage for successful electronic reverse auctions
    • Wagner, S.M., and Schwab, A.P. Setting the stage for successful electronic reverse auctions. Journal of Purchasing & Supply Management, 10, 1 (2004), 11-26.
    • (2004) Journal of Purchasing & Supply Management , vol.10 , Issue.1 , pp. 11-26
    • Wagner, S.M.1    Schwab, A.P.2
  • 63
    • 73549100231 scopus 로고
    • The emergence of interpretivism in information systems research
    • Walsham, G. The emergence of interpretivism in information systems research. Information System Research, 6, 4 (1995), 376-394.
    • (1995) Information System Research , vol.6 , Issue.4 , pp. 376-394
    • Walsham, G.1
  • 65
    • 0000426231 scopus 로고
    • Markets and hierarchies: Some elementary considerations
    • Williamson, O.E. Markets and hierarchies: Some elementary considerations. American Economic Association, 63, 2 (1973), 316-325.
    • (1973) American Economic Association , vol.63 , Issue.2 , pp. 316-325
    • Williamson, O.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.