메뉴 건너뛰기




Volumn 23, Issue 4, 2008, Pages 256-263

Franchisee perceived relationship value

Author keywords

Channel relationships; Equity theory; Franchising; Perception

Indexed keywords


EID: 42149184184     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858620810865834     Document Type: Article
Times cited : (79)

References (53)
  • 1
    • 0042748862 scopus 로고
    • Toward a better understanding of distribution channel working relationships
    • Backhaus, K. Wilson, D. Springer Berlin
    • Anderson, J.C. and Narus, J.A. (1986), "Toward a better understanding of distribution channel working relationships", in Backhaus, K. and Wilson, D. (Eds), Industrial Marketing: A German-American Perspective, Springer, Berlin, pp. 320-36.
    • (1986) Industrial Marketing: A German-American Perspective , pp. 320-36
    • Anderson, J.C.1    Narus, J.A.2
  • 2
    • 0002672359 scopus 로고
    • A model of distributor firm and manufacturer firm working partnerships
    • Anderson, J.C. and Narus, J.A. (1990), "A model of distributor firm and manufacturer firm working partnerships", Journal of Marketing, Vol. 54, January, pp. 42-58.
    • (1990) Journal of Marketing , vol.54 , pp. 42-58
    • Anderson, J.C.1    Narus, J.A.2
  • 3
    • 0002809748 scopus 로고
    • Capturing the value of supplementary services
    • Anderson, J.C. and Narus, J.A. (1995), "Capturing the value of supplementary services", Harvard Business Review, Vol. 73 No. 1, pp. 75-83.
    • (1995) Harvard Business Review , vol.73 , Issue.1 , pp. 75-83
    • Anderson, J.C.1    Narus, J.A.2
  • 5
    • 21144460023 scopus 로고
    • Choosing a franchise: How base fees and royalties relate to the value of the franchise
    • Baucus, D., Baucus, M. and Human, S. (1993), "Choosing a franchise: how base fees and royalties relate to the value of the franchise", Journal of Small Business Management, Vol. 31 No. 2, pp. 91-104.
    • (1993) Journal of Small Business Management , vol.31 , Issue.2 , pp. 91-104
    • Baucus, D.1    Baucus, M.2    Human, S.3
  • 7
    • 0036344338 scopus 로고    scopus 로고
    • Justice in teams: Antecedents and consequences of procedural justice climate
    • Colquitt, J.A., Noe, R.A. and Jackson, C.L. (2002), "Justice in teams: antecedents and consequences of procedural justice climate", Personnel Psychology, Vol. 55 No. 1, pp. 83-109.
    • (2002) Personnel Psychology , vol.55 , Issue.1 , pp. 83-109
    • Colquitt, J.A.1    Noe, R.A.2    Jackson, C.L.3
  • 8
    • 0033241816 scopus 로고    scopus 로고
    • Can capital scarcity help agency theory explain franchising? Revisiting the capital scarcity hypothesis
    • Combs, J.G. and Kitchen, D.J. (1999), "Can capital scarcity help agency theory explain franchising? Revisiting the capital scarcity hypothesis", Academic Management Journal, Vol. 42 No. 2, pp. 196-207.
    • (1999) Academic Management Journal , vol.42 , Issue.2 , pp. 196-207
    • Combs, J.G.1    Kitchen, D.J.2
  • 9
    • 4344621946 scopus 로고    scopus 로고
    • A strategic groups approach to the franchising-performance relationship
    • Combs, J.G., Ketchen, D.J. and Hoover, V.L. (2004), "A strategic groups approach to the franchising-performance relationship", Journal of Business Venturing, Vol. 19 No. 6, pp. 877-97.
    • (2004) Journal of Business Venturing , vol.19 , Issue.6 , pp. 877-97
    • Combs, J.G.1    Ketchen, D.J.2    Hoover, V.L.3
  • 10
    • 0032614695 scopus 로고    scopus 로고
    • The challenge of autonomy and dependence in franchised channels of distribution
    • Dant, R. and Gundlach, G.T. (1999), "The challenge of autonomy and dependence in franchised channels of distribution", Journal of Business Venturing, Vol. 14 No. 1, pp. 35-67.
    • (1999) Journal of Business Venturing , vol.14 , Issue.1 , pp. 35-67
    • Dant, R.1    Gundlach, G.T.2
  • 11
    • 0001908468 scopus 로고
    • Conflict resolution processes in contractual channels of distribution
    • Dant, R. and Schul, P.L. (1992), "Conflict resolution processes in contractual channels of distribution", Journal of Marketing, Vol. 56 No. 1, pp. 38-54.
    • (1992) Journal of Marketing , vol.56 , Issue.1 , pp. 38-54
    • Dant, R.1    Schul, P.L.2
  • 12
    • 0001932429 scopus 로고
    • Developing buyer seller relationships
    • Dwyer, F.R., Schurr, P.H. and Oh, S. (1987), "Developing buyer seller relationships", Journal of Marketing, Vol. 51 No. 2, pp. 11-17.
    • (1987) Journal of Marketing , vol.51 , Issue.2 , pp. 11-17
    • Dwyer, F.R.1    Schurr, P.H.2    Oh, S.3
  • 13
    • 0002554407 scopus 로고
    • Interorganizational exchange behavior in marketing channels: A broadened perspective
    • Frazier, G.L. (1983), "Interorganizational exchange behavior in marketing channels: a broadened perspective", Journal of Marketing, Vol. 47 No. 4, pp. 68-78.
    • (1983) Journal of Marketing , vol.47 , Issue.4 , pp. 68-78
    • Frazier, G.L.1
  • 14
    • 0002982962 scopus 로고
    • The use of influence strategies in interfirm relationships in industrial product channels
    • Frazier, G.L. and Rody, R.C. (1991), "The use of influence strategies in interfirm relationships in industrial product channels", Journal of Marketing, Vol. 55 No. 1, pp. 52-69.
    • (1991) Journal of Marketing , vol.55 , Issue.1 , pp. 52-69
    • Frazier, G.L.1    Rody, R.C.2
  • 15
    • 0001417215 scopus 로고
    • Perceptions of interfirm power and its use within a franchise channel of distribution
    • Frazier, G.L. and Summers, J.O. (1986), "Perceptions of interfirm power and its use within a franchise channel of distribution", Journal of Marketing Research, Vol. 23 No. 2, pp. 169-76.
    • (1986) Journal of Marketing Research , vol.23 , Issue.2 , pp. 169-76
    • Frazier, G.L.1    Summers, J.O.2
  • 16
    • 21744448471 scopus 로고
    • Determinants of long-term orientation in buyer-seller relationships
    • Ganesan, S. (1994), "Determinants of long-term orientation in buyer-seller relationships", Journal of Marketing, Vol. 58 No. 2, pp. 1-19.
    • (1994) Journal of Marketing , vol.58 , Issue.2 , pp. 1-19
    • Ganesan, S.1
  • 17
    • 42149154768 scopus 로고    scopus 로고
    • interview by Labor Research Review, Midwest Center for Labor Research, East Chicago, IL
    • Garver, P. (1998), "Solidarity at Coca Cola", interview by Labor Research Review, Midwest Center for Labor Research, East Chicago, IL.
    • (1998) Solidarity at Coca Cola
    • Garver, P.1
  • 19
    • 0010443030 scopus 로고    scopus 로고
    • Economic and social satisfaction: Measurement and relevance to marketing channel relationships
    • Geyskens, I. and Steenkamp, J.B. (2000), "Economic and social satisfaction: measurement and relevance to marketing channel relationships", Journal of Retailing, Vol. 76 No. 1, pp. 11-32.
    • (2000) Journal of Retailing , vol.76 , Issue.1 , pp. 11-32
    • Geyskens, I.1    Steenkamp, J.B.2
  • 20
    • 84905082651 scopus 로고
    • From marketing mix to relationship marketing: Towards a paradigm shift in marketing
    • Grönroos, C. (1994), "From marketing mix to relationship marketing: towards a paradigm shift in marketing", Management Decision, Vol. 32 No. 2, pp. 4-20.
    • (1994) Management Decision , vol.32 , Issue.2 , pp. 4-20
    • Grönroos, C.1
  • 21
  • 23
    • 11344262144 scopus 로고
    • Interorganizational governance in marketing channels
    • Heide, J.B. (1994), "Interorganizational governance in marketing channels", Journal of Marketing, Vol. 58 No. 1, pp. 71-85.
    • (1994) Journal of Marketing , vol.58 , Issue.1 , pp. 71-85
    • Heide, J.B.1
  • 24
    • 0002178137 scopus 로고
    • Do norms matter in marketing relationships
    • Heide, J. and John, G. (1992), "Do norms matter in marketing relationships", Journal of Marketing, Vol. 56 No. 2, pp. 32-44.
    • (1992) Journal of Marketing , vol.56 , Issue.2 , pp. 32-44
    • Heide, J.1    John, G.2
  • 25
    • 0037765456 scopus 로고    scopus 로고
    • Expected relationship value: A construct, a methodology for measurement, and a modeling technique
    • Hogan, J.E. (2001), "Expected relationship value: a construct, a methodology for measurement, and a modeling technique", Industrial Marketing Management, Vol. 30 No. 4, pp. 339-51.
    • (2001) Industrial Marketing Management , vol.30 , Issue.4 , pp. 339-51
    • Hogan, J.E.1
  • 27
    • 0000392962 scopus 로고
    • An application of equity theory to buyer-seller exchange situations
    • Huppertz, J.W., Arenson, S.J. and Evans, R.H. (1978), "An application of equity theory to buyer-seller exchange situations", Journal of Marketing, Vol. 15 No. 2, pp. 250-60.
    • (1978) Journal of Marketing , vol.15 , Issue.2 , pp. 250-60
    • Huppertz, J.W.1    Arenson, S.J.2    Evans, R.H.3
  • 28
    • 4444260583 scopus 로고    scopus 로고
    • How relevant are different forms of relational behavior? An empirical test based on Macneil's exchange framework
    • Ivens, B.S. (2004), "How relevant are different forms of relational behavior? An empirical test based on Macneil's exchange framework", Journal of Business & Industrial Marketing, Vol. 19 No. 5, pp. 300-9.
    • (2004) Journal of Business & Industrial Marketing , vol.19 , Issue.5 , pp. 300-9
    • Ivens, B.S.1
  • 29
    • 84990354034 scopus 로고    scopus 로고
    • Relational exchange norms in marketing: A critical review of Macneil's contribution
    • Ivens, B.S. and Blois, K.J. (2004), "Relational exchange norms in marketing: a critical review of Macneil's contribution", Marketing Theory, Vol. 4 No. 3, pp. 239-63.
    • (2004) Marketing Theory , vol.4 , Issue.3 , pp. 239-63
    • Ivens, B.S.1    Blois, K.J.2
  • 30
    • 85107930007 scopus 로고
    • Long term manufacturing-supplier relationships: Do they pay off for supplier firms
    • Kalwani, M.U. and Narayandas, N. (1995), "Long term manufacturing-supplier relationships: do they pay off for supplier firms", Journal of Marketing, Vol. 59 No. 1, pp. 1-16.
    • (1995) Journal of Marketing , vol.59 , Issue.1 , pp. 1-16
    • Kalwani, M.U.1    Narayandas, N.2
  • 31
    • 0037874877 scopus 로고
    • Commercial exchange relationships and the negotiator's dilemma
    • Kaufmann, P.J. (1987), "Commercial exchange relationships and the negotiator's dilemma", Negotiation Journal, Vol. 3 No. 1, pp. 73-80.
    • (1987) Negotiation Journal , vol.3 , Issue.1 , pp. 73-80
    • Kaufmann, P.J.1
  • 32
    • 0000653801 scopus 로고
    • The dimensions of commercial exchange
    • Kaufmann, P.J. and Dant, R. (1992), "The dimensions of commercial exchange", Marketing Letters, Vol. 3 No. 2, pp. 171-85.
    • (1992) Marketing Letters , vol.3 , Issue.2 , pp. 171-85
    • Kaufmann, P.J.1    Dant, R.2
  • 33
    • 84973222171 scopus 로고
    • Relational exchange norms, perceptions of unfairness, and restrained hostility in commercial litigation
    • Kaufmann, P.J. and Stern, L.W. (1988), "Relational exchange norms, perceptions of unfairness, and restrained hostility in commercial litigation", Journal of Conflict Resolution, Vol. 32 No. 3, pp. 534-42.
    • (1988) Journal of Conflict Resolution , vol.32 , Issue.3 , pp. 534-42
    • Kaufmann, P.J.1    Stern, L.W.2
  • 34
    • 0011609191 scopus 로고    scopus 로고
    • Customer-perceived value in industrial contexts
    • Lapierre, J. (2000), "Customer-perceived value in industrial contexts", Journal of Business & Industrial Marketing, Vol. 15 Nos 2/3, pp. 122-40.
    • (2000) Journal of Business & Industrial Marketing , vol.15 , Issue.23 , pp. 122-40
    • Lapierre, J.1
  • 35
    • 0002089750 scopus 로고
    • After the sale is over
    • Levitt, T. (1983), "After the sale is over", Harvard Business Review, Vol. 61, September/October, pp. 87-93.
    • (1983) Harvard Business Review , vol.61 , pp. 87-93
    • Levitt, T.1
  • 36
    • 0031138960 scopus 로고    scopus 로고
    • Relationship marketing theory in practice: A case study
    • Lewin, J.E. and Johnston, W.J. (1997), "Relationship marketing theory in practice: a case study", Journal of Business Research, Vol. 39 No. 1, pp. 23-31.
    • (1997) Journal of Business Research , vol.39 , Issue.1 , pp. 23-31
    • Lewin, J.E.1    Johnston, W.J.2
  • 37
    • 0000073663 scopus 로고
    • Contracts: Adjustment of long-term economic relations under classical, neo-classical, and relational contract law
    • Macneil, I.R. (1978), "Contracts: adjustment of long-term economic relations under classical, neo-classical, and relational contract law", Northwestern Law Review, Vol. 72, pp. 845-906.
    • (1978) Northwestern Law Review , vol.72 , pp. 845-906
    • MacNeil, I.R.1
  • 39
    • 0000073664 scopus 로고
    • Economic analysis of contractual relations: Its shortfalls and the need for a rich classificatory apparatus
    • Macneil, I.R. (1981), "Economic analysis of contractual relations: its shortfalls and the need for a rich classificatory apparatus", Northwestern University Law Review, Vol. 75 No. 6, pp. 1018-63.
    • (1981) Northwestern University Law Review , vol.75 , Issue.6 , pp. 1018-63
    • MacNeil, I.R.1
  • 40
    • 85165415424 scopus 로고
    • Buyer-seller relationships: An application of the imp interaction model
    • Metcalf, L.E., Frear, C.R. and Krishnan, R. (1992), "Buyer-seller relationships: an application of the imp interaction model", European Journal of Marketing, Vol. 26 No. 2, pp. 27-46.
    • (1992) European Journal of Marketing , vol.26 , Issue.2 , pp. 27-46
    • Metcalf, L.E.1    Frear, C.R.2    Krishnan, R.3
  • 41
    • 0032383110 scopus 로고    scopus 로고
    • Explaining how survivors respond to downsizing
    • Mishra, A.K. and Spreitzer, G.M. (1998), "Explaining how survivors respond to downsizing", Academy of Management Review, Vol. 23 No. 3, pp. 567-88.
    • (1998) Academy of Management Review , vol.23 , Issue.3 , pp. 567-88
    • Mishra, A.K.1    Spreitzer, G.M.2
  • 42
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • Morgan, R.M. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58 No. 3, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 43
    • 0003116555 scopus 로고
    • Performance outcomes of purchasing arrangements in industrial buyer vendor relationship
    • Noordeweir, T.G., John, G. and Nevin, J.R. (1990), "Performance outcomes of purchasing arrangements in industrial buyer vendor relationship", Journal of Marketing, Vol. 54 No. 4, pp. 80-93.
    • (1990) Journal of Marketing , vol.54 , Issue.4 , pp. 80-93
    • Noordeweir, T.G.1    John, G.2    Nevin, J.R.3
  • 44
    • 0002272222 scopus 로고
    • Perceived advantages of the franchise options from the franchisee perspective: Empirical insights from a service franchise
    • Peterson, A. and Dant, R.P. (1990), "Perceived advantages of the franchise options from the franchisee perspective: empirical insights from a service franchise", Journal of Small Business Management, Vol. 28 No. 3, pp. 46-61.
    • (1990) Journal of Small Business Management , vol.28 , Issue.3 , pp. 46-61
    • Peterson, A.1    Dant, R.P.2
  • 45
    • 0000248279 scopus 로고
    • The theory of the firm and the structure of the franchise contract
    • Rubin, P. (1978), "The theory of the firm and the structure of the franchise contract", Journal of Law and Economics, Vol. 21 No. 1, pp. 223-33.
    • (1978) Journal of Law and Economics , vol.21 , Issue.1 , pp. 223-33
    • Rubin, P.1
  • 46
    • 0030242208 scopus 로고    scopus 로고
    • Toward a theory of conflict in the franchise system
    • Spinelli, S. and Birley, S. (1996), "Toward a theory of conflict in the franchise system", Journal of Business Venturing, Vol. 11 No. 5, pp. 329-42.
    • (1996) Journal of Business Venturing , vol.11 , Issue.5 , pp. 329-42
    • Spinelli, S.1    Birley, S.2
  • 47
    • 22444456232 scopus 로고    scopus 로고
    • An empirical evaluation of conflict in the franchise system
    • Spinelli, S. and Birley, S. (1998), "An empirical evaluation of conflict in the franchise system", British Journal of Management, Vol. 9 No. 4, pp. 301-25.
    • (1998) British Journal of Management , vol.9 , Issue.4 , pp. 301-25
    • Spinelli, S.1    Birley, S.2
  • 49
    • 0003151848 scopus 로고
    • Distribution channels as political economies: A framework for comparative analysis
    • Stern, L.W. and Reeve, T. (1980), "Distribution channels as political economies: a framework for comparative analysis", Journal of Marketing, Vol. 47 No. 1, pp. 55-67.
    • (1980) Journal of Marketing , vol.47 , Issue.1 , pp. 55-67
    • Stern, L.W.1    Reeve, T.2
  • 51
    • 77954087124 scopus 로고    scopus 로고
    • Relationship value in business markets: The construct and its dimensions
    • Ulaga, W. and Eggert, A. (2005), "Relationship value in business markets: the construct and its dimensions", Journal of Business-to-Business Marketing, Vol. 12 No. 1, pp. 73-99.
    • (2005) Journal of Business-to-Business Marketing , vol.12 , Issue.1 , pp. 73-99
    • Ulaga, W.1    Eggert, A.2
  • 53
    • 77951511906 scopus 로고
    • An integrated model of buyer-seller relationships
    • Wilson, D. (1995), "An integrated model of buyer-seller relationships", Journal of the Academy of Marketing Science, Vol. 23 No. 4, pp. 335-45.
    • (1995) Journal of the Academy of Marketing Science , vol.23 , Issue.4 , pp. 335-45
    • Wilson, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.