In praise of forgiveness: Ways for repairing trust breakdowns in one-off online interactions

International Journal of Human Computer Studies

Volumn 66, Issue 6, 2008, Pages 466-480

  Vasalou, Asimina ^a   Hopfensitz, Astrid ^b   Pitt, Jeremy V ^a  

^a IMPERIAL COLLEGE LONDON   (United Kingdom)

^b TOULOUSE SCHOOL OF ECONOMICS   (France)

Author keywords

Apology; Forgiveness; One off interactions; Reputation; Social dilemmas; Trust

Indexed keywords

HUMAN COMPUTER INTERACTION; INFORMATION ANALYSIS;

FORGIVENESS; ONE-OFF INTERACTIONS; SOCIAL DILEMMAS;

ONLINE SYSTEMS;

EID: 42149091120     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2008.02.001     Document Type: Article

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