Validation of the Health Care Communication Questionnaire (HCCQ) to measure outpatients' experience of communication with hospital staff

Patient Education and Counseling

Volumn 71, Issue 1, 2008, Pages 57-64

  Gremigni, Paola ^a   Sommaruga, Marinella ^b   Peltenburg, Michael ^c  

^a UNIVERSITY OF BOLOGNA   (Italy)

^b IRCCS   (Italy)

^c UNIVERSITY OF ZURICH   (Switzerland)

Author keywords

Communication skills; Factorial validity; Hospital staff; Patient centered; Patient provider communication; Patients' experience; Questionnaire

Indexed keywords

ARTICLE; COMMUNICATION SKILL; CONTROLLED STUDY; DOCTOR PATIENT RELATION; HEALTH CARE; HOSPITAL CARE; HOSPITAL PERSONNEL; HUMAN; MAJOR CLINICAL STUDY; OUTPATIENT CARE; PATIENT SATISFACTION; PRIORITY JOURNAL; QUESTIONNAIRE; SCORING SYSTEM;

COMMUNICATION; FACTOR ANALYSIS, STATISTICAL; FEMALE; HUMANS; ITALY; MALE; MIDDLE AGED; OUTPATIENT CLINICS, HOSPITAL; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PERSONNEL, HOSPITAL; PROFESSIONAL-PATIENT RELATIONS; PSYCHOMETRICS; QUALITY OF HEALTH CARE; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS;

EID: 40049092950     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2007.12.008     Document Type: Article

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