Cabin crew training to control disruptive airline passenger behavior: A cause for tourism concern?

Tourism Management

Volumn 29, Issue 3, 2008, Pages 538-547

  Rhoden, Steven ^a   Ralston, Rita ^a   Ineson, Elizabeth M ^a  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Airline; Cabin crew; Disruptive airline passengers; Flight attendants; Training

Indexed keywords

KNOWLEDGE; LEARNING; SAFETY; TOURISM; TOURIST BEHAVIOR; TRAINING;

EID: 38849170338     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2007.06.002     Document Type: Article

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