메뉴 건너뛰기




Volumn 16, Issue 2, 2005, Pages 183-208

Conflict management in work teams: The role of social self-efficacy and group identification

Author keywords

Conflict; Group identification; Self efficacy; Teams

Indexed keywords


EID: 36248981795     PISSN: 10444068     EISSN: None     Source Type: Journal    
DOI: 10.1108/eb022928     Document Type: Article
Times cited : (58)

References (70)
  • 1
    • 0034259848 scopus 로고    scopus 로고
    • Conflict management, efficacy, and performance in organizational teams
    • Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53, 625-642.
    • (2000) Personnel Psychology , vol.53 , pp. 625-642
    • Alper, S.1    Tjosvold, D.2    Law, K.S.3
  • 2
    • 0030306784 scopus 로고    scopus 로고
    • Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams
    • Amason, A. C. (1996). Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams. Academy of Management Journal, 39, 1.
    • (1996) Academy of Management Journal , vol.39 , pp. 1
    • Amason, A.C.1
  • 3
    • 0036963415 scopus 로고    scopus 로고
    • Resolving the puzzle of productive and destructive conflict in culturally heterogeneous work groups: A communication-accomodation theory approach
    • Ayoko, O. B., Härtel, C. E. J., & Callen, V. J. (2002). Resolving the puzzle of productive and destructive conflict in culturally heterogeneous work groups: A communication-accomodation theory approach. International Journal of Conflict Management, 13, 165-195.
    • (2002) International Journal of Conflict Management , vol.13 , pp. 165-195
    • Ayoko, O.B.1    Härtel, C.E.J.2    Callen, V.J.3
  • 7
    • 0017472917 scopus 로고
    • Self efficacy: Toward a unifying theory of behavioral change
    • Bandura, A. (1977). Self efficacy: Toward a unifying theory of behavioral change. Psycholocial Review, 84, 191-215.
    • (1977) Psycholocial Review , vol.84 , pp. 191-215
    • Bandura, A.1
  • 8
    • 84933486661 scopus 로고
    • Measuring conflict management styles: A comparison between the Mode and ROCI-II instruments using self and peer ratings
    • Ben-Yoav, O. & Banai, M. (1992). Measuring conflict management styles: A comparison between the Mode and ROCI-II instruments using self and peer ratings. International Journal of Conflict Management, 3, 237-247.
    • (1992) International Journal of Conflict Management , vol.3 , pp. 237-247
    • Ben-Yoav, O.1    Banai, M.2
  • 10
    • 0030506422 scopus 로고    scopus 로고
    • Alternatives to having a BATNA in dydic negotiation: The influence of goals, self-efficacy, and alternatives on negotiated outcomes
    • Brett, J. F., Pinkley, R. L., & Jackofsky, E. F. (1996). Alternatives to having a BATNA in dydic negotiation: The influence of goals, self-efficacy, and alternatives on negotiated outcomes. International Journal of Conflict Management, 7, 121-138.
    • (1996) International Journal of Conflict Management , vol.7 , pp. 121-138
    • Brett, J.F.1    Pinkley, R.L.2    Jackofsky, E.F.3
  • 12
    • 21144471085 scopus 로고
    • In-group identification as a function of depersonalization, distinctiveness and status
    • Brewer, B. M., Manzi, J. M., & Shaw, S. H. (1993). In-group identification as a function of depersonalization, distinctiveness and status. Psychological Science, 4, 88-92.
    • (1993) Psychological Science , vol.4 , pp. 88-92
    • Brewer, B.M.1    Manzi, J.M.2    Shaw, S.H.3
  • 13
    • 0042939650 scopus 로고    scopus 로고
    • Social identity and the pursuit of possible selves: Implications for the psychological well-being of university students
    • Cameron, J. E. (1999). Social identity and the pursuit of possible selves: implications for the psychological well-being of university students. Group Dynamics: Theory, Research and Practice, 3, 179-189.
    • (1999) Group Dynamics: Theory, Research and Practice , vol.3 , pp. 179-189
    • Cameron, J.E.1
  • 14
    • 0030162027 scopus 로고    scopus 로고
    • Relations between work team characteristics and effectiveness: A replication and extension
    • Campion, M. A., Papper, E. M., & Medsker, G. J. (1996). Relations between work team characteristics and effectiveness: A replication and extension. Personnel Psychology, 49, 429-452.
    • (1996) Personnel Psychology , vol.49 , pp. 429-452
    • Campion, M.A.1    Papper, E.M.2    Medsker, G.J.3
  • 16
    • 41549126588 scopus 로고    scopus 로고
    • Chen, G., & Gully, S. M. (1997, August). Specific self-efficacy, general self-efficacy, and self-esteem: Are they distinguishable constracts? Presented at the 57th annual meeting of the Academy of Management, Boston, MA.
    • Chen, G., & Gully, S. M. (1997, August). Specific self-efficacy, general self-efficacy, and self-esteem: Are they distinguishable constracts? Presented at the 57th annual meeting of the Academy of Management, Boston, MA.
  • 18
    • 0039745249 scopus 로고
    • Research on conflict-handling behavior: An experimental approach
    • Cosier, R. A., & Ruble, T. L. (1981). Research on conflict-handling behavior: An experimental approach. Academy of Management Journal, 24, 816-831.
    • (1981) Academy of Management Journal , vol.24 , pp. 816-831
    • Cosier, R.A.1    Ruble, T.L.2
  • 19
    • 0002987814 scopus 로고    scopus 로고
    • Productive conflict: The importance of conflict management and conflict issue
    • C. De Dreu & E. Van De Vliert Eds, London: Sage
    • De Dreu, C. (1997). Productive conflict: The importance of conflict management and conflict issue. In C. De Dreu & E. Van De Vliert (Eds.), Using conflict in organizations (pp. 9-22). London: Sage.
    • (1997) Using conflict in organizations , pp. 9-22
    • De Dreu, C.1
  • 20
    • 0042829117 scopus 로고    scopus 로고
    • Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis
    • De Dreu, C., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88, 741-750.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 741-750
    • De Dreu, C.1    Weingart, L.R.2
  • 22
    • 0039738221 scopus 로고    scopus 로고
    • Self-control and cooperation: Different concepts, similar decisions? A question of the right perspective
    • De-Cremer, D. (2001). Self-control and cooperation: Different concepts, similar decisions? A question of the right perspective. Journal of Psychology, 135, 133-153.
    • (2001) Journal of Psychology , vol.135 , pp. 133-153
    • De-Cremer, D.1
  • 24
    • 0002841536 scopus 로고
    • Pygmalion, goal setting and expectancy: Compatible ways to raise productivity
    • Eden, D. (1988). Pygmalion, goal setting and expectancy: Compatible ways to raise productivity. Academy of Management Review, 9, 64-73.
    • (1988) Academy of Management Review , vol.9 , pp. 64-73
    • Eden, D.1
  • 25
    • 0001258849 scopus 로고
    • Modeling Galatea: Boosting Self Efficacy to increase volunteering
    • Eden, D., & Kinnar, J., (1991), Modeling Galatea: Boosting Self Efficacy to increase volunteering. Journal of Applied Psychology, 76, 770-780.
    • (1991) Journal of Applied Psychology , vol.76 , pp. 770-780
    • Eden, D.1    Kinnar, J.2
  • 26
    • 0032344317 scopus 로고    scopus 로고
    • Conflict-handling behavior in work groups: Effects of group structure, decision processes, and time
    • Farmer, S. M., & Roth, J. (1998). Conflict-handling behavior in work groups: Effects of group structure, decision processes, and time. Small Group Research, 29, 669-713.
    • (1998) Small Group Research , vol.29 , pp. 669-713
    • Farmer, S.M.1    Roth, J.2
  • 27
    • 0001428224 scopus 로고
    • Exit, voice, loyalty and neglect as responses to job dissatisfaction: A multidimensional scaling study
    • Farrel, D. (1983). Exit, voice, loyalty and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26, 596-607.
    • (1983) Academy of Management Journal , vol.26 , pp. 596-607
    • Farrel, D.1
  • 29
    • 22644450498 scopus 로고    scopus 로고
    • Marital conflict: Implications for working with couples
    • Fincham, F. D., & Beach, S. R. (1999). Marital conflict: Implications for working with couples. Annual Review of Psychology, 50, 47-77.
    • (1999) Annual Review of Psychology , vol.50 , pp. 47-77
    • Fincham, F.D.1    Beach, S.R.2
  • 30
    • 0027200139 scopus 로고
    • The roles of conflict engagement, escalation, and avoidance in marital interaction: A longitudinal view of five types of couples
    • Gottman, J. M. (1993). The roles of conflict engagement, escalation, and avoidance in marital interaction: A longitudinal view of five types of couples. Journal of Consulting and Clinical Psychology, 61, 6-15.
    • (1993) Journal of Consulting and Clinical Psychology , vol.61 , pp. 6-15
    • Gottman, J.M.1
  • 31
    • 0036798460 scopus 로고    scopus 로고
    • A meta-analysis of team efficcay, potency, and performance: Interdependence and level of analysis as moderators of observed relationships
    • Gully, S., Incalcaterra, K., Joshi, A., & Beaubien, J. M. (2002). A meta-analysis of team efficcay, potency, and performance: Interdependence and level of analysis as moderators of observed relationships. Journal of Applied Psychology, 87, 819-832.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 819-832
    • Gully, S.1    Incalcaterra, K.2    Joshi, A.3    Beaubien, J.M.4
  • 32
    • 0033201462 scopus 로고    scopus 로고
    • A tripartite model of group identification: Theory and measurement
    • Henry B. H., Arrow, H., & Carini, B. (1999). A tripartite model of group identification: Theory and measurement. Small Group Research, 30, 558-581.
    • (1999) Small Group Research , vol.30 , pp. 558-581
    • Henry, B.H.1    Arrow, H.2    Carini, B.3
  • 33
    • 85004788547 scopus 로고    scopus 로고
    • Hinkle, S., Taylor, L. A., Fox-Cordamone, D. L., & Crook, K.dF. (1989). Intragroup identification and intergroup differentiation: A multicomponent approach. British Journal of Social Psychology, 28, 305-317.
    • Hinkle, S., Taylor, L. A., Fox-Cordamone, D. L., & Crook, K.dF. (1989). Intragroup identification and intergroup differentiation: A multicomponent approach. British Journal of Social Psychology, 28, 305-317.
  • 36
    • 0000518094 scopus 로고    scopus 로고
    • Teams embedded in organizations
    • Ilgen, D. R. (1999). Teams embedded in organizations. American Psychologist, 54, 129-139.
    • (1999) American Psychologist , vol.54 , pp. 129-139
    • Ilgen, D.R.1
  • 37
    • 0000043018 scopus 로고
    • Enhancing effectiveness: An investigation of advantages and disadvantages of value-based intra-group conflict
    • Jehn, K. (1994). Enhancing effectiveness: An investigation of advantages and disadvantages of value-based intra-group conflict. International Journal of Conflict Management, 5, 223-238.
    • (1994) International Journal of Conflict Management , vol.5 , pp. 223-238
    • Jehn, K.1
  • 38
    • 0009826316 scopus 로고
    • A multimethod examination of the benefits and detriments of intragroup conflict
    • Jehn, K. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-282.
    • (1995) Administrative Science Quarterly , vol.40 , pp. 256-282
    • Jehn, K.1
  • 39
    • 0009251778 scopus 로고    scopus 로고
    • Affective and cognitive conflict in work groups: Increasing performance through value-based intragroup conflict
    • C. De Dreu & E. Van De Vliert Eds, London: Sage
    • Jehn, K. (1997). Affective and cognitive conflict in work groups: Increasing performance through value-based intragroup conflict. In C. De Dreu & E. Van De Vliert (Eds.), Using conflict in organizations (pp. 87-101). London: Sage.
    • (1997) Using conflict in organizations , pp. 87-101
    • Jehn, K.1
  • 40
    • 0033479307 scopus 로고    scopus 로고
    • Why differences make a difference: A Field study of diversity, conflict, and performance in workgroups
    • Jehn, K., Nortcraft, G., & Neale, M. (1999). Why differences make a difference: A Field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44, 741-763.
    • (1999) Administrative Science Quarterly , vol.44 , pp. 741-763
    • Jehn, K.1    Nortcraft, G.2    Neale, M.3
  • 42
    • 84970240712 scopus 로고
    • Time, interaction and performance (TIP): A theory of groups
    • McGrath, J. E. (1991). Time, interaction and performance (TIP): A theory of groups. Small Group Research, 22, 147-174.
    • (1991) Small Group Research , vol.22 , pp. 147-174
    • McGrath, J.E.1
  • 43
  • 45
    • 0141560436 scopus 로고    scopus 로고
    • The relationship between unethical behavior and the dimensions of the ethical climate questionnaire
    • Peterson, D. K. (2002). The relationship between unethical behavior and the dimensions of the ethical climate questionnaire. Journal of Business Ethics, 41, 313-326.
    • (2002) Journal of Business Ethics , vol.41 , pp. 313-326
    • Peterson, D.K.1
  • 46
    • 0002069414 scopus 로고    scopus 로고
    • Putting people first for organizational success
    • Pfeffer, J., & Veiga, J. F. (1999). Putting people first for organizational success. Academy of Management Executive, 13, 37-48.
    • (1999) Academy of Management Executive , vol.13 , pp. 37-48
    • Pfeffer, J.1    Veiga, J.F.2
  • 47
    • 0031480149 scopus 로고    scopus 로고
    • The role of goal orientation, ability, need of achievement, and locus of control in the self-efficacy and goal-setting process
    • Philips, J. M., & Gully, S. M. (1997). The role of goal orientation, ability, need of achievement, and locus of control in the self-efficacy and goal-setting process. Journal of Applied Psychology, 82, 792-802.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 792-802
    • Philips, J.M.1    Gully, S.M.2
  • 48
    • 84965432268 scopus 로고
    • Strategic choice in negotiation
    • Pruitt, D. G. (1983). Strategic choice in negotiation. American Behavioral Scientist, 27, 167-194.
    • (1983) American Behavioral Scientist , vol.27 , pp. 167-194
    • Pruitt, D.G.1
  • 50
    • 0020775737 scopus 로고
    • A measure of styles of handling interpersonal conflicts
    • Rahim, M. A. (1983). A measure of styles of handling interpersonal conflicts. Academy of Management Journal, 26, 368-376.
    • (1983) Academy of Management Journal , vol.26 , pp. 368-376
    • Rahim, M.A.1
  • 51
    • 0029248416 scopus 로고
    • Confirmatory factor analysis of the styles of handling interpersonal conflict: First-order factor model and its invariance across groups
    • Rahim, M. A., & Magner, N. R. (1995). Confirmatory factor analysis of the styles of handling interpersonal conflict: First-order factor model and its invariance across groups. Journal of Applied Psychology, 80, 123-132.
    • (1995) Journal of Applied Psychology , vol.80 , pp. 123-132
    • Rahim, M.A.1    Magner, N.R.2
  • 52
    • 0041420213 scopus 로고
    • Models of conflict management
    • Rubin, J. Z. (1994). Models of conflict management. Journal of Social Issues, 50, 33-45.
    • (1994) Journal of Social Issues , vol.50 , pp. 33-45
    • Rubin, J.Z.1
  • 54
    • 41549091751 scopus 로고    scopus 로고
    • Rusbult, E. C. (1993). Understanding responses to dissatisfaction in close relationships: The exit-voice-loyaly-neglect model. In S. Worchel & J. A Simpson (Eds.), Conflict between people and groups: Causes and resolution (pp. 30-59).Chicago, IL: Nelson-Hall.
    • Rusbult, E. C. (1993). Understanding responses to dissatisfaction in close relationships: The exit-voice-loyaly-neglect model. In S. Worchel & J. A Simpson (Eds.), Conflict between people and groups: Causes and resolution (pp. 30-59).Chicago, IL: Nelson-Hall.
  • 55
    • 0000923143 scopus 로고
    • Some correlates of leisure identity salience: Three exploratory studies
    • Shamir, B. (1992). Some correlates of leisure identity salience: Three exploratory studies. Journal of Leisure Research, 24, 301-323.
    • (1992) Journal of Leisure Research , vol.24 , pp. 301-323
    • Shamir, B.1
  • 56
    • 0040032010 scopus 로고
    • Negotiating in long-terms mutually interdependent relationships among relative equals
    • R. J. Lewicki, B. H. Sheppard, & R. Bies Eds, Greenwich, CT: JAI
    • Sheppard, B. H. (1995). Negotiating in long-terms mutually interdependent relationships among relative equals. In R. J. Lewicki, B. H. Sheppard, & R. Bies (Eds.), Research on negotiation in organization (pp. 3-44). Greenwich, CT: JAI.
    • (1995) Research on negotiation in organization , pp. 3-44
    • Sheppard, B.H.1
  • 57
    • 0034131549 scopus 로고    scopus 로고
    • Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust
    • Simons, T., & Peterson, R. (2000). Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. Journal of Applied Psychology, 85, 102-111.
    • (2000) Journal of Applied Psychology , vol.85 , pp. 102-111
    • Simons, T.1    Peterson, R.2
  • 59
    • 0032375196 scopus 로고    scopus 로고
    • Self-efficacy and work-related performance: A meta-analysis
    • Stajkovic, A. D., & Luthans, F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124, 240-261.
    • (1998) Psychological Bulletin , vol.124 , pp. 240-261
    • Stajkovic, A.D.1    Luthans, F.2
  • 60
    • 41549095323 scopus 로고    scopus 로고
    • How negotiation-related self-efficacy affects tactics and outcomes
    • August, Paper presented at the, Seattle, WA
    • Sullivan, B. A., O'Connor, K. M., & Burns, E. (2003, August). How negotiation-related self-efficacy affects tactics and outcomes. Paper presented at the Academy of Management annual meeting, Seattle, WA.
    • (2003) Academy of Management annual meeting
    • Sullivan, B.A.1    O'Connor, K.M.2    Burns, E.3
  • 61
    • 0038382615 scopus 로고
    • An interactive theory of social conflict
    • W. Austin & S. Worchel Eds, 2nd ed, Chicago: Nelson Hall
    • Tajfel, H., & Turner, J. C. (1979). An interactive theory of social conflict. In W. Austin & S. Worchel (Eds.), Social Psychology of Intergroup relations (2nd ed). Chicago: Nelson Hall.
    • (1979) Social Psychology of Intergroup relations
    • Tajfel, H.1    Turner, J.C.2
  • 63
    • 0002938279 scopus 로고
    • Conflict and conflict management
    • M. D. Dunnetee Eds, Chicago: Rand Menally
    • Thomas, K. W (1976). Conflict and conflict management. In M. D. Dunnetee (Eds.), The handbook of industrial and organizational psychology (pp. 889-935), Chicago: Rand Menally.
    • (1976) The handbook of industrial and organizational psychology , pp. 889-935
    • Thomas, K.W.1
  • 64
    • 0007246122 scopus 로고    scopus 로고
    • Conflict within interdependence: Its value for productivity and individuality
    • C. De Dreu & E. Van De Vliert Eds, London: Sage
    • Tjosvold, D. (1997). Conflict within interdependence: Its value for productivity and individuality. In C. De Dreu & E. Van De Vliert (Eds.), Using conflict in organizations (pp. 23-37). London: Sage.
    • (1997) Using conflict in organizations , pp. 23-37
    • Tjosvold, D.1
  • 65
    • 0345414523 scopus 로고    scopus 로고
    • The group engagement model: Procedural justice, social identity, and cooperative behavior
    • Tyler, T. R., & Blader, S. L. (2003). The group engagement model: Procedural justice, social identity, and cooperative behavior. Personality and Social Psychology Review, 7, 349-361.
    • (2003) Personality and Social Psychology Review , vol.7 , pp. 349-361
    • Tyler, T.R.1    Blader, S.L.2
  • 68
    • 0024637160 scopus 로고
    • Impact of conceptions of ability on self-regulatory mechanisms and complex decision making
    • Wood, R., & Bandura, A . (1990). Impact of conceptions of ability on self-regulatory mechanisms and complex decision making. Journal of Personality and Social Psychology, 56, 407-415.
    • (1990) Journal of Personality and Social Psychology , vol.56 , pp. 407-415
    • Wood, R.1    Bandura, A.2
  • 69
    • 0001156870 scopus 로고
    • Domain and general efficacy: A reexamination of the self efficacy scale
    • Woodruff, S. L., & Cashman, J. F. (1993). Domain and general efficacy: A reexamination of the self efficacy scale. Psychological Reports, 72, 423-432.
    • (1993) Psychological Reports , vol.72 , pp. 423-432
    • Woodruff, S.L.1    Cashman, J.F.2
  • 70
    • 84947775796 scopus 로고
    • Cohesiveness and performance on an additive task: Evidence for multidimensionality
    • Zaccaro S. J., & Lowe, C. A. (1988). Cohesiveness and performance on an additive task: Evidence for multidimensionality. Journal of Social Psychology, 128, 547-558.
    • (1988) Journal of Social Psychology , vol.128 , pp. 547-558
    • Zaccaro, S.J.1    Lowe, C.A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.