Customer-focused and product-line-based manufacturing performance measurement

International Journal of Advanced Manufacturing Technology

Volumn 34, Issue 11-12, 2007, Pages 1236-1245

  Chen, Chee Cheng ^a   Cheng, Wen Ying ^a  

^a NATIONAL PINGTUNG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

Author keywords

Customer satisfaction; Management by objective; Manufacturing; Performance measurement; Process improvement

Indexed keywords

CUSTOMER SATISFACTION; DYNAMIC ANALYSIS; OPTIMIZATION; PRODUCTION CONTROL; STRATEGIC PLANNING;

PERFORMANCE MEASUREMENT; PROCESS IMPROVEMENT;

PRODUCT DEVELOPMENT;

EID: 35248831181     PISSN: 02683768     EISSN: 14333015     Source Type: Journal    
DOI: 10.1007/s00170-006-0686-0     Document Type: Article

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