Perceived justice and consumption experience evaluations: A qualitative and experimental investigation

International Journal of Service Industry Management

Volumn 18, Issue 5, 2007, Pages 450-471

  Aurier, Philippe ^a   Siadou Martin, Béatrice ^b  

^a UNIV MONTPELLIER   (France)

^b MONTPELLIER BUSINESS SCHOOL   (France)

Author keywords

Consumers; Customer relations; Customer satisfaction; Function evaluation; Quality

Indexed keywords

EID: 34848918208     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230710826241     Document Type: Article

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