Configuring the after-sales service supply chain: A multiple case study

International Journal of Production Economics

Volumn 110, Issue 1-2, 2007, Pages 52-69

  Saccani, N ^a   Johansson, P ^b   Perona, M ^a  

^a UNIVERSITY OF BRESCIA   (Italy)

^b LINKÖPING INSTITUTE OF TECHNOLOGY   (Sweden)

Author keywords

After sales service; Case study; Durable consumer goods; Supply chain configuration

Indexed keywords

CONSUMER PRODUCTS; INDUSTRIAL RESEARCH; PRODUCT DEVELOPMENT;

AFTER-SALES SERVICE; DURABLE CONSUMER GOODS;

SUPPLY CHAIN MANAGEMENT;

EID: 34548477441     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2007.02.009     Document Type: Article

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