Customer support and new product development an exploratory study

International Journal of Operations and Production Management

Volumn 21, Issue 3, 2001, Pages 275-301

  Coffin, Keith ^a   New, Colin ^a  

^a CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

After sales service; Customer care; Design; New product development

Indexed keywords

EID: 0035606120     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570110364605     Document Type: Article

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