Lived experiences of offshoring: An examination of UK and Indian financial service employees' accounts of themselves and one another

Human Relations

Volumn 60, Issue 8, 2007, Pages 1235-1261

  Cohen, Laurie ^a   El Sawad, Amal ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Cultural difference; Customer service work; India; Lived experience of offshoring and outsourcing; Postcolonial theory

Indexed keywords

EID: 34547849500     PISSN: 00187267     EISSN: 1741282X     Source Type: Journal    
DOI: 10.1177/0018726707081662     Document Type: Article

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