Service quality in public services as a segmentation variable

Service Industries Journal

Volumn 27, Issue 4, 2007, Pages 355-369

  Sánchez Pérez, Manuel ^a   Sánchez Fernández, Raquel ^a   Marín Carrillo, Gema M ^a   Gázquez Abad, Juan C ^a  

^a UNIVERSITY OF ALMERÍA   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

EMPIRICAL ANALYSIS; MARKETING; PUBLIC SERVICE; SEGMENTATION; SERVICE SECTOR;

EID: 34250686113     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060701346771     Document Type: Article

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