-
2
-
-
0001780926
-
A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships
-
Anderson, J. C., & Narus, J. A. (1984). A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships. Journal of Marketing, 48, 62-74.
-
(1984)
Journal of Marketing
, vol.48
, pp. 62-74
-
-
Anderson, J.C.1
Narus, J.A.2
-
4
-
-
19844377732
-
Consumers in a Multichannel Environment: Product Utility, Process Utility, and Channel Choice
-
Balasubramanian, S., Raghunathan, R., & Mahajan, V. (2005). Consumers in a Multichannel Environment: Product Utility, Process Utility, and Channel Choice. Journal of Interactive Marketing, 19(2), 12-30.
-
(2005)
Journal of Interactive Marketing
, vol.19
, Issue.2
, pp. 12-30
-
-
Balasubramanian, S.1
Raghunathan, R.2
Mahajan, V.3
-
5
-
-
27144550225
-
Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study
-
Bart, Y., Shankar, V., Sultan, F., & Urban, G. L. (2005). Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study. Journal of Marketing, 69, 133-152.
-
(2005)
Journal of Marketing
, vol.69
, pp. 133-152
-
-
Bart, Y.1
Shankar, V.2
Sultan, F.3
Urban, G.L.4
-
6
-
-
0037254312
-
Psychological Implications of Customer Participation in Co-Production
-
Bendapudi, N., & Leone, R. P. (2003). Psychological Implications of Customer Participation in Co-Production. Journal of Marketing, 67, 14-28.
-
(2003)
Journal of Marketing
, vol.67
, pp. 14-28
-
-
Bendapudi, N.1
Leone, R.P.2
-
8
-
-
0002369451
-
A Theoretical Model of the Study of Product Importance Perception
-
Bloch, P. H., & Richins, M. L. (1983). A Theoretical Model of the Study of Product Importance Perception. Journal of Marketing, 69-81.
-
(1983)
Journal of Marketing
, pp. 69-81
-
-
Bloch, P.H.1
Richins, M.L.2
-
9
-
-
0032220721
-
A Dynamic Model of the Duration of the Customer's Relationship With a Continuous Service Provider: The Role of Satisfaction
-
Bolton, R. N. (1998). A Dynamic Model of the Duration of the Customer's Relationship With a Continuous Service Provider: The Role of Satisfaction. Marketing Science, 17, 45-05.
-
(1998)
Marketing Science
, vol.17
, pp. 45-05
-
-
Bolton, R.N.1
-
10
-
-
0002531628
-
A Typology of Consumer Knowledge Content
-
Brucks, M. (1986). A Typology of Consumer Knowledge Content. Journal of Consumer Research, 12, 1-16.
-
(1986)
Journal of Consumer Research
, vol.12
, pp. 1-16
-
-
Brucks, M.1
-
11
-
-
0036400813
-
Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store
-
Burke, R. R. (2002). Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store. Journal of the Academy of Marketing Science, 30, 411-432.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, pp. 411-432
-
-
Burke, R.R.1
-
12
-
-
0003700982
-
-
Mahwah, NJ: Lawrence Erlbaum Associates
-
Byrne, B. M. (1998). Structural Equation Modeling With Lisrel, Prelis, and Simplis: Basic Concepts, Applications, and Programming. Mahwah, NJ: Lawrence Erlbaum Associates.
-
(1998)
Structural Equation Modeling With Lisrel, Prelis, and Simplis: Basic Concepts, Applications, and Programming
-
-
Byrne, B.M.1
-
14
-
-
0000272896
-
The Role of Involvement in Attention and Comprehension Processes
-
Celsi, R. L., & Olson, J. C. (1988). The Role of Involvement in Attention and Comprehension Processes. Journal of Consumer Research, 15, 210-224.
-
(1988)
Journal of Consumer Research
, vol.15
, pp. 210-224
-
-
Celsi, R.L.1
Olson, J.C.2
-
15
-
-
0002816556
-
Expertise in Problem Solving
-
R. Sternberg Ed, Hillsdale, NJ: Lawrence Erlbaum
-
Chi, M. T. H., Glaser, R., & Rees, E. (1982). Expertise in Problem Solving. In R. Sternberg (Ed.), Advances in Psychology and Human Intelligence (pp. 7-73). Hillsdale, NJ: Lawrence Erlbaum.
-
(1982)
Advances in Psychology and Human Intelligence
, pp. 7-73
-
-
Chi, M.T.H.1
Glaser, R.2
Rees, E.3
-
16
-
-
0035691263
-
Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior
-
Childers, T. L., Carr, C. L., Peck, J., & Carson, S. (2001). Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior. Journal of Retailing, 77, 511-535.
-
(2001)
Journal of Retailing
, vol.77
, pp. 511-535
-
-
Childers, T.L.1
Carr, C.L.2
Peck, J.3
Carson, S.4
-
17
-
-
0003056894
-
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
-
Crosby, L. A., Evans, K. A., & Cowles, D. (1990). Relationship Quality in Services Selling: An Interpersonal Influence Perspective. Journal of Marketing, 54, 68-81.
-
(1990)
Journal of Marketing
, vol.54
, pp. 68-81
-
-
Crosby, L.A.1
Evans, K.A.2
Cowles, D.3
-
18
-
-
18444377402
-
Marketing Mass-Customized Products: Striking a Balance Between Utility and Complexity
-
Dellaert, B. G. C., & Stremersch, S. (2005). Marketing Mass-Customized Products: Striking a Balance Between Utility and Complexity. Journal of Marketing Research, 42, 219-227.
-
(2005)
Journal of Marketing Research
, vol.42
, pp. 219-227
-
-
Dellaert, B.G.C.1
Stremersch, S.2
-
19
-
-
0009408197
-
Consumer Behavior in Digital Environments
-
J. Wind & V. Mahajan Eds, New York: Wiley
-
Dholakia, U. M., & Bagozzi, R. P. (1999). Consumer Behavior in Digital Environments. In J. Wind & V. Mahajan (Eds.), Digital Marketing (pp. 163-200). New York: Wiley.
-
(1999)
Digital Marketing
, pp. 163-200
-
-
Dholakia, U.M.1
Bagozzi, R.P.2
-
20
-
-
0009125145
-
Protocols in Consumer Research: Problems, Methods, and Uses
-
Douglas, S. P., Craig, C. S., & Faivre, J. P. (1981). Protocols in Consumer Research: Problems, Methods, and Uses. Research in Marketing, 5, 29-58.
-
(1981)
Research in Marketing
, vol.5
, pp. 29-58
-
-
Douglas, S.P.1
Craig, C.S.2
Faivre, J.P.3
-
22
-
-
0004289333
-
-
Englewood Cliffs, NJ: Prentice-Hall
-
Frank, R. E., Massey, W. F., & Wind, Y. (1972). Market Segmentation. Englewood Cliffs, NJ: Prentice-Hall.
-
(1972)
Market Segmentation
-
-
Frank, R.E.1
Massey, W.F.2
Wind, Y.3
-
23
-
-
0033423162
-
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
-
Garbarino, E., & Johnson, M. S. (1999). The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships. Journal of Marketing, 63, 70-87.
-
(1999)
Journal of Marketing
, vol.63
, pp. 70-87
-
-
Garbarino, E.1
Johnson, M.S.2
-
24
-
-
0030621938
-
The Four Faces of Mass Customization
-
Gilmore, J. H., & Pine, B. J. (1997). The Four Faces of Mass Customization. Harvard Business Review, 75, 91-101.
-
(1997)
Harvard Business Review
, vol.75
, pp. 91-101
-
-
Gilmore, J.H.1
Pine, B.J.2
-
26
-
-
0003146989
-
A Means-End Chain Model Based on Consumer Categorization Processes
-
Gutman, J. (1982). A Means-End Chain Model Based on Consumer Categorization Processes. Journal of Marketing, 46, 60-72.
-
(1982)
Journal of Marketing
, vol.46
, pp. 60-72
-
-
Gutman, J.1
-
28
-
-
0002161007
-
Benefit Segmentation: A Decision-Oriented Research Tool
-
Haley, R. I. (1968). Benefit Segmentation: A Decision-Oriented Research Tool. Journal of Marketing, 32, 30-35.
-
(1968)
Journal of Marketing
, vol.32
, pp. 30-35
-
-
Haley, R.I.1
-
30
-
-
0030487126
-
Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations
-
Hoffman, D. L., & Novak, T. P. (1996). Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations. Journal of Marketing, 60, 50-68.
-
(1996)
Journal of Marketing
, vol.60
, pp. 50-68
-
-
Hoffman, D.L.1
Novak, T.P.2
-
31
-
-
8644267207
-
A Rationale and Test for the Number of Factors in Factor Analysis
-
Horn, J. L. (1965). A Rationale and Test for the Number of Factors in Factor Analysis. Psychometrika, 30, 179-186.
-
(1965)
Psychometrika
, vol.30
, pp. 179-186
-
-
Horn, J.L.1
-
32
-
-
0032165489
-
Variety for Sale: Mass Customization or Mass Confusion?
-
Huffman, C., & Kahn, B. E. (1998). Variety for Sale: Mass Customization or Mass Confusion? Journal of Retailing, 74, 491-513.
-
(1998)
Journal of Retailing
, vol.74
, pp. 491-513
-
-
Huffman, C.1
Kahn, B.E.2
-
33
-
-
0034571771
-
When Choice is Demotivating: Can One Desire too Much of a Good Thing?
-
Iyengar, S. S., & Lepper, M. R. (2000). When Choice is Demotivating: Can One Desire too Much of a Good Thing? Journal of Personality & Social Psychology, 79, 995-1006.
-
(2000)
Journal of Personality & Social Psychology
, vol.79
, pp. 995-1006
-
-
Iyengar, S.S.1
Lepper, M.R.2
-
34
-
-
0034346282
-
A Regression Equation for Determining the Dimensionality of Data
-
Keeling, K. B. (2000). A Regression Equation for Determining the Dimensionality of Data. Multivariate Behavioral Research, 35, 457-468.
-
(2000)
Multivariate Behavioral Research
, vol.35
, pp. 457-468
-
-
Keeling, K.B.1
-
35
-
-
0345579696
-
-
Toronto: Thomson, Brooks/Cole
-
Lattin, J. M., Carroll, J. D., & Green, P. E. (2003). Analyzing Multivariate Data. Toronto: Thomson, Brooks/Cole.
-
(2003)
Analyzing Multivariate Data
-
-
Lattin, J.M.1
Carroll, J.D.2
Green, P.E.3
-
36
-
-
0001041046
-
Parallel Analysis Criteria: Revised Regression Equations for Estimating the Latent Roots of Random Data Correlation Matrices
-
Lautenschlager, G. J., Lance, C. E., & Flaherty, V. L. (1989). Parallel Analysis Criteria: Revised Regression Equations for Estimating the Latent Roots of Random Data Correlation Matrices. Educational and Psychological Measurement, 49, 339-345.
-
(1989)
Educational and Psychological Measurement
, vol.49
, pp. 339-345
-
-
Lautenschlager, G.J.1
Lance, C.E.2
Flaherty, V.L.3
-
38
-
-
0039739869
-
Learning and Using Electronic Information Products and Services: A Field Study
-
Mittal, V., & Sawhney, M. S. (2001). Learning and Using Electronic Information Products and Services: A Field Study. Journal of Interactive Marketing, 15(1), 2-12.
-
(2001)
Journal of Interactive Marketing
, vol.15
, Issue.1
, pp. 2-12
-
-
Mittal, V.1
Sawhney, M.S.2
-
39
-
-
2342633868
-
Capturing Evolving Visit Behavior in Clickstream Data
-
Moe, W. W., & Fader, P. S. (2004). Capturing Evolving Visit Behavior in Clickstream Data. Journal of Interactive Marketing, 18(1), 5-19.
-
(2004)
Journal of Interactive Marketing
, vol.18
, Issue.1
, pp. 5-19
-
-
Moe, W.W.1
Fader, P.S.2
-
40
-
-
0038120970
-
The Influence of Goal-Directed and Experiential Activities on Online Flow Experiences
-
Novak, T. P., Huffman, D. L., & Duhachek, A. (2003). The Influence of Goal-Directed and Experiential Activities on Online Flow Experiences. Journal of Consumer Psychology, 13, 3-16.
-
(2003)
Journal of Consumer Psychology
, vol.13
, pp. 3-16
-
-
Novak, T.P.1
Huffman, D.L.2
Duhachek, A.3
-
41
-
-
0034340409
-
Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
-
Novak, T. P., Hoffman, D. L., & Yiu-Pai, Y. (2000). Measuring the Customer Experience in Online Environments: A Structural Modeling Approach. Marketing Science, 19, 22-42.
-
(2000)
Marketing Science
, vol.19
, pp. 22-42
-
-
Novak, T.P.1
Hoffman, D.L.2
Yiu-Pai, Y.3
-
42
-
-
4043102727
-
Consumer Knowledge of the World Wide Web: Conceptualization and Measurement
-
Page, K., & Uncles, M. (2004). Consumer Knowledge of the World Wide Web: Conceptualization and Measurement. Psychology & Marketing, 21, 573-591.
-
(2004)
Psychology & Marketing
, vol.21
, pp. 573-591
-
-
Page, K.1
Uncles, M.2
-
44
-
-
0032619638
-
Is Your Company Ready for One-to-One Marketing?
-
Peppers, D., Rogers, M., & Dorf, B. (1999). Is Your Company Ready for One-to-One Marketing? Harvard Business Review, 77, 151-160.
-
(1999)
Harvard Business Review
, vol.77
, pp. 151-160
-
-
Peppers, D.1
Rogers, M.2
Dorf, B.3
-
47
-
-
4644349461
-
Co-creation Experiences: The Next Practice in Value Creation
-
Prahalad, C. K., & Ramaswamy, V. (2004). Co-creation Experiences: The Next Practice in Value Creation. Journal of Interactive Marketing, 18(3), 5-14.
-
(2004)
Journal of Interactive Marketing
, vol.18
, Issue.3
, pp. 5-14
-
-
Prahalad, C.K.1
Ramaswamy, V.2
-
48
-
-
24644445635
-
Principles for User Design of Customized Products
-
Randall, T., Terwiesch, C., & Ulrich, K. T. (2005). Principles for User Design of Customized Products. California Management Review, 47, 68-85.
-
(2005)
California Management Review
, vol.47
, pp. 68-85
-
-
Randall, T.1
Terwiesch, C.2
Ulrich, K.T.3
-
49
-
-
0345014259
-
E-loyalty
-
Reichheld, F. F., &, Schefter, P. (2000). E-loyalty. Harvard Business Review, 78, 105-113.
-
(2000)
Harvard Business Review
, vol.78
, pp. 105-113
-
-
Reichheld, F.F.1
Schefter, P.2
-
51
-
-
0002215081
-
Marketing in the Age of Information Democracy
-
D. Iacobucci Ed, New York: Wiley
-
Sawhney, M. S., & Kotler, P. (2001). Marketing in the Age of Information Democracy. In D. Iacobucci (Ed.), Kellogg on Marketing (pp. 386-408). New York: Wiley.
-
(2001)
Kellogg on Marketing
, pp. 386-408
-
-
Sawhney, M.S.1
Kotler, P.2
-
54
-
-
0003732032
-
-
Working Paper, University of Maryland, College Park, MD
-
Shankar, V., Rangaswamy, A., & Pusateri, M. (2001). The Online Medium and Customer Price Sensitivity. Working Paper, University of Maryland, College Park, MD.
-
(2001)
The Online Medium and Customer Price Sensitivity
-
-
Shankar, V.1
Rangaswamy, A.2
Pusateri, M.3
-
55
-
-
30544449534
-
Interactive Marketing Goes Multichannel
-
Shankar, V., & Winer, R. S. (2005). Interactive Marketing Goes Multichannel. Journal of Interactive Marketing, 19(2), 2-3.
-
(2005)
Journal of Interactive Marketing
, vol.19
, Issue.2
, pp. 2-3
-
-
Shankar, V.1
Winer, R.S.2
-
57
-
-
1842832749
-
Web-based Marketing: The Coming Revolution in Marketing Thought and Strategy
-
Sharma, A., & Sheth, J. N. (2004). Web-based Marketing: The Coming Revolution in Marketing Thought and Strategy. Journal of Business Research, 57, 696-702.
-
(2004)
Journal of Business Research
, vol.57
, pp. 696-702
-
-
Sharma, A.1
Sheth, J.N.2
-
58
-
-
0036001754
-
Consumer Trust, Value, and Loyalty in Relational Exchanges
-
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002). Consumer Trust, Value, and Loyalty in Relational Exchanges. Journal of Marketing, 66, 15-37.
-
(2002)
Journal of Marketing
, vol.66
, pp. 15-37
-
-
Sirdeshmukh, D.1
Singh, J.2
Sabol, B.3
-
59
-
-
25444489398
-
Online Peer and Editorial Recommendations, Trust, and Choice in Virtual Markets
-
Smith, D., Menon, S., & Sivakumar, K. (2005). Online Peer and Editorial Recommendations, Trust, and Choice in Virtual Markets. Journal of Interactive Marketing, 19(3), 15-37.
-
(2005)
Journal of Interactive Marketing
, vol.19
, Issue.3
, pp. 15-37
-
-
Smith, D.1
Menon, S.2
Sivakumar, K.3
-
60
-
-
0031484809
-
The Moderating Effect of Problem Characteristics on Experts and Novices Judgments
-
Spance, M. T. (1997). The Moderating Effect of Problem Characteristics on Experts and Novices Judgments. Journal of Marketing Research, 34, 233-247.
-
(1997)
Journal of Marketing Research
, vol.34
, pp. 233-247
-
-
Spance, M.T.1
-
61
-
-
0036257968
-
Customer Loyalty in E-commerce: An Exploration of its Antecedents and Consequences
-
Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer Loyalty in E-commerce: An Exploration of its Antecedents and Consequences. Journal of Retailing, 78, 41-50.
-
(2002)
Journal of Retailing
, vol.78
, pp. 41-50
-
-
Srinivasan, S.S.1
Anderson, R.2
Ponnavolu, K.3
-
62
-
-
27644473752
-
Customers as Innovators: A New Way to Create Value
-
Thomke, S., & von Hippel, E. (2002). Customers as Innovators: A New Way to Create Value. Harvard Business Review, 80, 74-81.
-
(2002)
Harvard Business Review
, vol.80
, pp. 74-81
-
-
Thomke, S.1
von Hippel, E.2
-
63
-
-
34248515971
-
Effects of Preference Elicitation Task on Consumer Reactions to Product Customization
-
Valenzuela, A., & Dhar, R. (2004). Effects of Preference Elicitation Task on Consumer Reactions to Product Customization. Advances in Consumer Research, 31, 685-688.
-
(2004)
Advances in Consumer Research
, vol.31
, pp. 685-688
-
-
Valenzuela, A.1
Dhar, R.2
-
64
-
-
32644454378
-
Building Bridges for Personalization: A Process Model for Marketing
-
Vesanen, J., & Raulas, M. (2006). Building Bridges for Personalization: A Process Model for Marketing. Journal of Interactive Marketing, 20(1), 5-20.
-
(2006)
Journal of Interactive Marketing
, vol.20
, Issue.1
, pp. 5-20
-
-
Vesanen, J.1
Raulas, M.2
-
65
-
-
84986170544
-
Internet Shopping, Consumer Search and Product Branding
-
Ward, M. R., & Lee, M. J. (2000). Internet Shopping, Consumer Search and Product Branding. Journal of Product & Brand Management, 9, 6-20.
-
(2000)
Journal of Product & Brand Management
, vol.9
, pp. 6-20
-
-
Ward, M.R.1
Lee, M.J.2
-
66
-
-
77951511906
-
An Integrated Model of Buyer-Seller Relationships
-
Wilson, D. T. (1995). An Integrated Model of Buyer-Seller Relationships. Journal of the Academy of Marketing Science, 23, 335-345.
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, pp. 335-345
-
-
Wilson, D.T.1
-
67
-
-
0040671851
-
Convergence Marketing
-
Wind, J., & Mahajan, V. (2002). Convergence Marketing. Journal of Interactive Marketing, 16(2), 64-79.
-
(2002)
Journal of Interactive Marketing
, vol.16
, Issue.2
, pp. 64-79
-
-
Wind, J.1
Mahajan, V.2
-
68
-
-
0038827731
-
Customerization: The Next Revolution in Mass Customization
-
Wind, J., & Rangaswamy, A. (2001). Customerization: The Next Revolution in Mass Customization. Journal of Interactive Marketing, 15(1), 13-32.
-
(2001)
Journal of Interactive Marketing
, vol.15
, Issue.1
, pp. 13-32
-
-
Wind, J.1
Rangaswamy, A.2
-
69
-
-
0035609163
-
Shopping Online for Freedom, Control, and Fun
-
Wolfinbarger, M., & Gilly, M. C. (2001). Shopping Online for Freedom, Control, and Fun. California Management Review, 43, 34-55.
-
(2001)
California Management Review
, vol.43
, pp. 34-55
-
-
Wolfinbarger, M.1
Gilly, M.C.2
-
71
-
-
0000779723
-
The Determinants of Consumer Satisfaction: The Moderating Role of Ambiguity
-
Yi, Y. (1993). The Determinants of Consumer Satisfaction: The Moderating Role of Ambiguity. Advances in Consumer Research, 20, 502-506.
-
(1993)
Advances in Consumer Research
, vol.20
, pp. 502-506
-
-
Yi, Y.1
-
72
-
-
0002667763
-
Consumer Perceptions of Price, Quality, and Value: A Means-end Model and Synthesis of Evidence
-
Zeithaml, V. A. (1988). Consumer Perceptions of Price, Quality, and Value: A Means-end Model and Synthesis of Evidence. Journal of Marketing, 52, 2-21.
-
(1988)
Journal of Marketing
, vol.52
, pp. 2-21
-
-
Zeithaml, V.A.1
-
73
-
-
58149371334
-
Comparison of Five Rules of Determining the Number of Components to Retain
-
Zwick, W. R., & Velicer, W. F. (1986). Comparison of Five Rules of Determining the Number of Components to Retain. Psychological Bulletin, 99, 432-442.
-
(1986)
Psychological Bulletin
, vol.99
, pp. 432-442
-
-
Zwick, W.R.1
Velicer, W.F.2
|