Emerging Developments in Call Centre Research

Labour and Industry

Volumn 14, Issue 3, 2004, Pages 1-13

  Burgess, John ^a   Connell, Julia ^a  

^a UNIVERSITY OF NEWCASTLE   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33847732676     PISSN: 10301763     EISSN: 23255676     Source Type: Journal    
DOI: 10.1080/10301763.2004.10669291     Document Type: Article

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