메뉴 건너뛰기




Volumn 5, Issue 1, 2007, Pages 32-47

Discriminant analyses of field sales force adoption of wireless technologies

Author keywords

Customer driven; Innovation diffusion theory; M business; Marketing strategy; Organisational adoption; Profit driven; Sales force automation; Strategic differences; Wireless technology adoption

Indexed keywords

CELLULAR TELEPHONE SYSTEMS; CUSTOMER SATISFACTION; MOBILE COMPUTING; SALES; SOCIETIES AND INSTITUTIONS; TECHNOLOGY TRANSFER;

EID: 33846136450     PISSN: 1470949X     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJMC.2007.011488     Document Type: Article
Times cited : (5)

References (44)
  • 1
    • 0039415769 scopus 로고    scopus 로고
    • The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies
    • Agarwal, R. and Prasad, J. (1997) 'The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies', Decision Sciences, Vol. 28, No. 3, pp.557-582.
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 557-582
    • Agarwal, R.1    Prasad, J.2
  • 2
    • 33846128391 scopus 로고    scopus 로고
    • Are we there yet? The long wait to mobilize content
    • Albright, P. (2003) 'Are we there yet? The long wait to mobilize content', EContent, Vol. 26, Nos. 8/9, pp.58-62.
    • (2003) EContent , vol.26 , Issue.8-9 , pp. 58-62
    • Albright, P.1
  • 3
    • 84986121010 scopus 로고    scopus 로고
    • Information systems as technological innovation
    • Allen, J.P. (2000) 'Information systems as technological innovation'. Information Technology and People, Vol. 13, No. 3, pp.210-221.
    • (2000) Information Technology and People , vol.13 , Issue.3 , pp. 210-221
    • Allen, J.P.1
  • 4
    • 33846169344 scopus 로고    scopus 로고
    • A look at the predominant mobile devices used by sales teams: Equation research survey
    • September, p, Anonymous
    • Anonymous (2004) 'A look at the predominant mobile devices used by sales teams: equation research survey', Sales and Marketing Management, Vol. 156, No. 9, September, p.24.
    • (2004) Sales and Marketing Management , vol.156 , Issue.9 , pp. 24
  • 5
    • 0000357545 scopus 로고
    • Estimating nonresponse bias in mail surveys
    • Armstrong, J.S. and Overton, T.S. (1977) 'Estimating nonresponse bias in mail surveys', Journal of Marketing Research, Vol. 14, No. 4, pp.396-402.
    • (1977) Journal of Marketing Research , vol.14 , Issue.4 , pp. 396-402
    • Armstrong, J.S.1    Overton, T.S.2
  • 6
    • 33846168681 scopus 로고    scopus 로고
    • The state of technology series: Mobile and wireless technology in life insurance and financial services
    • Art, M. (2005) "The state of technology series: mobile and wireless technology in life insurance and financial services', LIMRA's MarketFacts Quarterly, Vol. 24, No. 2, p.76.
    • (2005) LIMRA's MarketFacts Quarterly , vol.24 , Issue.2 , pp. 76
    • Art, M.1
  • 8
    • 85009535713 scopus 로고    scopus 로고
    • Examining business strategy, sales management and salesperson antecedents of organization effectiveness
    • Baldauf, A., Cravens, D.W. and Piercy, N.F. (2001) 'Examining business strategy, sales management and salesperson antecedents of organization effectiveness', Journal of Personal Selling and Sales Management, Vol. 21, No. 2, pp. 109-122.
    • (2001) Journal of Personal Selling and Sales Management , vol.21 , Issue.2 , pp. 109-122
    • Baldauf, A.1    Cravens, D.W.2    Piercy, N.F.3
  • 10
    • 0001469591 scopus 로고
    • Salesforce compensation plans: An agency theoretic perspective
    • Basu, A.K., Lal, R., Srinivasan, V. and Staelin, R. (1985) 'Salesforce compensation plans: an agency theoretic perspective', Marketing Science, Vol. 4, No. 4, pp.267-291.
    • (1985) Marketing Science , vol.4 , Issue.4 , pp. 267-291
    • Basu, A.K.1    Lal, R.2    Srinivasan, V.3    Staelin, R.4
  • 12
  • 13
    • 20444442625 scopus 로고    scopus 로고
    • On the cutting edge
    • Cummings, B. (2003) 'On the cutting edge', Sales and Marketing Management, Vol. 155, No. 6, pp.39-43.
    • (2003) Sales and Marketing Management , vol.155 , Issue.6 , pp. 39-43
    • Cummings, B.1
  • 14
    • 0000436009 scopus 로고
    • The adoption of radical and incremental innovations: An empirical analysis
    • Dewar, R.D. and Dutton, J.E. (1986) The adoption of radical and incremental innovations: an empirical analysis', Management Science, Vol. 32, No. 10, pp. 1422-1433.
    • (1986) Management Science , vol.32 , Issue.10 , pp. 1422-1433
    • Dewar, R.D.1    Dutton, J.E.2
  • 16
    • 0009907408 scopus 로고    scopus 로고
    • Sales force automation, usage. effectiveness and cost-benefit in Germany, England and the United States
    • Engle, R.L. and Barnes, M.L. (2000) 'Sales force automation, usage. effectiveness and cost-benefit in Germany, England and the United States', Journal of Business and Industrial Marketing, Vol. 15, No. 4, pp.216-223.
    • (2000) Journal of Business and Industrial Marketing , vol.15 , Issue.4 , pp. 216-223
    • Engle, R.L.1    Barnes, M.L.2
  • 17
    • 85009643494 scopus 로고    scopus 로고
    • An exploratory study of sales force automation practices: Expectations and realities
    • Erffmeyer, R.C. and Johnson, D.A. (2001) 'An exploratory study of sales force automation practices: expectations and realities', Journal of Personal Selling and Sales Management, Vol. 21, No. 2, pp. 167-175.
    • (2001) Journal of Personal Selling and Sales Management , vol.21 , Issue.2 , pp. 167-175
    • Erffmeyer, R.C.1    Johnson, D.A.2
  • 18
    • 33846173866 scopus 로고    scopus 로고
    • The ROI benefits of wireless
    • April, p
    • Gillott, I. (2002) 'The ROI benefits of wireless'. Communications News, April, p.6.
    • (2002) Communications News , pp. 6
    • Gillott, I.1
  • 19
    • 84986109100 scopus 로고    scopus 로고
    • Exploring the needs of SMEs for mobile data technologies: The role of qualitative research techniques
    • Harker, D. and Van Akkeren, J. (2002) 'Exploring the needs of SMEs for mobile data technologies: the role of qualitative research techniques', Qualitative Marketing Research, Vol. 5, No. 3, pp. 199-209.
    • (2002) Qualitative Marketing Research , vol.5 , Issue.3 , pp. 199-209
    • Harker, D.1    Van Akkeren, J.2
  • 20
    • 0030299446 scopus 로고    scopus 로고
    • Evaluation of salesforce size and productivity through efficient frontier benchmarking
    • Horsky, D. and Nelson, P. (1996) 'Evaluation of salesforce size and productivity through efficient frontier benchmarking', Marketing Science, Vol. 15, No. 4, pp.301-320.
    • (1996) Marketing Science , vol.15 , Issue.4 , pp. 301-320
    • Horsky, D.1    Nelson, P.2
  • 21
  • 22
    • 3142749322 scopus 로고    scopus 로고
    • The role of relational knowledge stores in interfirm partnering
    • July, pp
    • Johnson, J.L., Sohi, R.S. and Grewel, R. (2004) 'The role of relational knowledge stores in interfirm partnering', Journal of Marketing, Vol. 68, July, pp.21-36.
    • (2004) Journal of Marketing , vol.68 , pp. 21-36
    • Johnson, J.L.1    Sohi, R.S.2    Grewel, R.3
  • 23
    • 11144275243 scopus 로고    scopus 로고
    • Digitization of selling activity and sales force performance: An empirical investigation
    • Johnson, D.S. and Bharadwaj, S. (2005) 'Digitization of selling activity and sales force performance: an empirical investigation', Journal of the Academy of Marketing Science, Vol. 33, No. 1, pp.3-18.
    • (2005) Journal of the Academy of Marketing Science , vol.33 , Issue.1 , pp. 3-18
    • Johnson, D.S.1    Bharadwaj, S.2
  • 24
    • 0031319081 scopus 로고    scopus 로고
    • The use of computer-mediated communication in an interorganizational context
    • Kettinger, W.J. and Grover, V. (1997) 'The use of computer-mediated communication in an interorganizational context', Decision Sciences, Vol. 28, No. 3, pp.513-555.
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 513-555
    • Kettinger, W.J.1    Grover, V.2
  • 25
    • 0019738250 scopus 로고
    • Organizational innovation: The influence of individual, organizational and contextual factors on hospital adoption of technological and administrative innovations
    • Kimberly, J.R. and Evanisko, M.J. (1981) 'Organizational innovation: the influence of individual, organizational and contextual factors on hospital adoption of technological and administrative innovations', Academy of Management Journal. Vol. 24, No. 4, pp.689-713.
    • (1981) Academy of Management Journal , vol.24 , Issue.4 , pp. 689-713
    • Kimberly, J.R.1    Evanisko, M.J.2
  • 26
    • 17544382057 scopus 로고    scopus 로고
    • Market orientation: A meta-analytic review and assessment of its antecedents and impact on performance
    • Kirca, A.M., Jayachandran, S. and Bearden, W.O. (2005) 'Market orientation: a meta-analytic review and assessment of its antecedents and impact on performance', Journal of Marketing, Vol. 69, No. 2, pp.24-41.
    • (2005) Journal of Marketing , vol.69 , Issue.2 , pp. 24-41
    • Kirca, A.M.1    Jayachandran, S.2    Bearden, W.O.3
  • 27
    • 0017912528 scopus 로고
    • Organizational/environmental interchange: A model of boundary spanning activity
    • Leifer, R. and Delbecq, A. (1978) 'Organizational/environmental interchange: a model of boundary spanning activity'. Academy of Management Review. Vol. 3, No. 1, pp.40-57.
    • (1978) Academy of Management Review , vol.3 , Issue.1 , pp. 40-57
    • Leifer, R.1    Delbecq, A.2
  • 28
    • 13144276345 scopus 로고    scopus 로고
    • Mobile healthcare computing devices for enterprise-wide patient data delivery
    • Lin, B. and Vassar, J.A. (2004) 'Mobile healthcare computing devices for enterprise-wide patient data delivery'. International Journal of Mobile Communications, Vol. 2, No. 4, pp.343-351.
    • (2004) International Journal of Mobile Communications , vol.2 , Issue.4 , pp. 343-351
    • Lin, B.1    Vassar, J.A.2
  • 29
    • 0040708610 scopus 로고    scopus 로고
    • Technology use and performance: A field study of broker workstations
    • Lucas, H.C. and Spitler, V.K. (1999) 'Technology use and performance: a field study of broker workstations', Decision Sciences, Vol. 30, No. 2, pp.291-312.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 291-312
    • Lucas, H.C.1    Spitler, V.K.2
  • 30
    • 33646342343 scopus 로고    scopus 로고
    • A review and critique of Rogers' diffusion of innovation theory as it applies to organizations
    • Lundblad, J. (2003) 'A review and critique of Rogers' diffusion of innovation theory as it applies to organizations', Organizational Development Journal. Vol. 21, No. 4, pp.50-64.
    • (2003) Organizational Development Journal , vol.21 , Issue.4 , pp. 50-64
    • Lundblad, J.1
  • 31
    • 85001728313 scopus 로고    scopus 로고
    • Intraorganizational versus interorganizational uses and benefit of electronic mail
    • McManus, D.J., Sankar, C.S., Carr, H.H. and Ford. F.N. (2002) 'Intraorganizational versus interorganizational uses and benefit of electronic mail', Information Resources Management Journal, Vol. 15, No. 3, pp.1-14.
    • (2002) Information Resources Management Journal , vol.15 , Issue.3 , pp. 1-14
    • McManus, D.J.1    Sankar, C.S.2    Carr, H.H.3    Ford, F.N.4
  • 33
    • 33846180303 scopus 로고    scopus 로고
    • Narver, J.C., Slater, S.F. and MacLachlan, D.L. (2000) 'Total market orientation, business performance, and innovation', Marketing Science Institute, Working Paper Scries, Report No. 00-116.
    • Narver, J.C., Slater, S.F. and MacLachlan, D.L. (2000) 'Total market orientation, business performance, and innovation', Marketing Science Institute, Working Paper Scries, Report No. 00-116.
  • 34
    • 33846155839 scopus 로고
    • An empirical test of the consequences of behaviour and outcome-based sales control systems
    • Oliver, R.L. and Anderson, E. (1995) 'An empirical test of the consequences of behaviour and outcome-based sales control systems', Journal of Marketing, Vol. 58, No. 4, pp.53-67.
    • (1995) Journal of Marketing , vol.58 , Issue.4 , pp. 53-67
    • Oliver, R.L.1    Anderson, E.2
  • 35
    • 0009939578 scopus 로고    scopus 로고
    • Salesforce automation and the adoption of technological innovations by salespeople: Theory and implications
    • Parthasarthy, M. and Sohi, R.S. (1997) 'Salesforce automation and the adoption of technological innovations by salespeople: theory and implications'. Journal of Business and Industrial Marketing, Vol. 12. Nos. 3/4, pp.196-209.
    • (1997) Journal of Business and Industrial Marketing , vol.12 , Issue.3-4 , pp. 196-209
    • Parthasarthy, M.1    Sohi, R.S.2
  • 36
    • 0000884863 scopus 로고
    • Marketing structure and the diffusion of new technology
    • Reinharnum, J.F. (1981) 'Marketing structure and the diffusion of new technology'. Bell Journal of Economics, Vol. 12, No. 2, pp.618-624.
    • (1981) Bell Journal of Economics , vol.12 , Issue.2 , pp. 618-624
    • Reinharnum, J.F.1
  • 37
    • 0345075745 scopus 로고
    • Innovation in organizations: Toward an integrated model
    • 47
    • Russell, R.D. (1990) 'Innovation in organizations: toward an integrated model'. Review of Business, Vol. 12, No. 2. pp.19-26, 47.
    • (1990) Review of Business , vol.12 , Issue.2 , pp. 19-26
    • Russell, R.D.1
  • 38
    • 0036021507 scopus 로고    scopus 로고
    • Technological opportunism and radical technology adoption: An application to e-business
    • Srinivasan, R., Lilien, G.L. and Rangaswamy, A. (2002) 'Technological opportunism and radical technology adoption: an application to e-business", Journal of Marketing, Vol. 66, No. 3, pp.47-60.
    • (2002) Journal of Marketing , vol.66 , Issue.3 , pp. 47-60
    • Srinivasan, R.1    Lilien, G.L.2    Rangaswamy, A.3
  • 39
    • 2942731556 scopus 로고    scopus 로고
    • Assessing the potential of mobile commerce applications: A quantitative survey in the agricultural sector
    • Treiblmaier, H., Jochlinger, H. and Floh, A. (2004) 'Assessing the potential of mobile commerce applications: a quantitative survey in the agricultural sector", International Journal of Mohile Communication, Vol. 2, No. 2, pp.171-187.
    • (2004) International Journal of Mohile Communication , vol.2 , Issue.2 , pp. 171-187
    • Treiblmaier, H.1    Jochlinger, H.2    Floh, A.3
  • 40
    • 20444458590 scopus 로고    scopus 로고
    • 3 technologies to watch
    • Tynan, D. (2004) '3 technologies to watch', Sales and Marketing Management, Vol. 156, No. 4, pp.46-51.
    • (2004) Sales and Marketing Management , vol.156 , Issue.4 , pp. 46-51
    • Tynan, D.1
  • 43
    • 0036025771 scopus 로고    scopus 로고
    • Integrating models of diffusion of innovations: A conceptual framework
    • Wejnert, B. (2002) 'Integrating models of diffusion of innovations: a conceptual framework'. Annual Review of Sociology, Vol. 28, pp.297-327.
    • (2002) Annual Review of Sociology , vol.28 , pp. 297-327
    • Wejnert, B.1
  • 44
    • 17544383500 scopus 로고    scopus 로고
    • The effects of strategic orientations on technology-and market-based breakthrough innovations
    • Zhou, K.Z., Yim, C.K. and Tse, D.K. (2005) 'The effects of strategic orientations on technology-and market-based breakthrough innovations', Journal of Marketing, Vol. 69, No. 2. pp.42-51.
    • (2005) Journal of Marketing , vol.69 , Issue.2 , pp. 42-51
    • Zhou, K.Z.1    Yim, C.K.2    Tse, D.K.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.