Towards an understanding of the relationship between mood, emotions, service quality and customer loyalty intentions

Service Industries Journal

Volumn 26, Issue 8, 2006, Pages 837-847

  White, Christopher J ^a  

^a CHARLES DARWIN UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

CONSUMPTION BEHAVIOR; CORRELATION; MULTIVARIATE ANALYSIS; PERCEPTION; QUANTITATIVE ANALYSIS;

CENTRAL EUROPE; EURASIA; EUROPE; SWITZERLAND;

EID: 33751088789     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060601011624     Document Type: Article

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