A structural analysis of destination travel intentions as a function of web site features

Journal of Travel Research

Volumn 45, Issue 2, 2006, Pages 204-216

  Kaplanidou, Kyriaki ^a   Vogt, Christine ^a  

^a MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Accessibility; Ease of Web site navigation; Information functionality; Intent to travel; Visuals; Web site usefulness

Indexed keywords

NUMERICAL MODEL; TOURISM; TOURIST DESTINATION; TRAVEL BEHAVIOR; WORLD WIDE WEB;

EID: 33749637835     PISSN: 00472875     EISSN: 15526763     Source Type: Journal    
DOI: 10.1177/0047287506291599     Document Type: Article

References (51)

1. Ajzen, I., and M. Fishbein (1980). Understanding Attitudes and Predicting Social Behavior. Englewood Cliffs, NJ: Prentice Hall.
2. Anderson, J. C., and D. W. Gerbing (1988). "Structural Equation Modeling in Practice: A Review and Recommended Two Step Approach." Psychological Bulletin, 103 (3): 411-423.
3. Bandalos, D. L., and S. J. Finney (2001). "Item Parceling Issues in Structural Equation Modeling." In New Developments and Techniques in Structural Equation Modeling, edited by G. A. Marcoulides and R. E. Schumaker. London: Lawrence Erlbaum.
4. Beckendorff, P. J., and N. L. Black (2001). "Destination Marketing on the Internet: A Case Study of Australian Regional Tourism Authorities." Journal of Tourism Studies, 11 (1): 11-21.
5. Cole, S. T. (2005). "Comparing Mail and Web-Based Survey Distribution Methods: Results of Surveys to Leisure Travel Retailers." Journal of Travel Research, 43 (4): 422-430.
6. Davidson-Peterson Associates (2004). MI Panel Report May 2004. Kennebunk, ME: Davidson-Peterson Associates.
7. Davis, F. D. (1989). "Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology." MIS Quarterly, 13 (3): 319-340.
8. Davis, F. D., R. P. Bagozzi, and P. R. Warshaw (1989). "Use Acceptance of Computer Technology: A Comparison of Two Theoretical Models." Management Science, 35 (8): 982-1003.
9. Doolin, B., L. Burgess, and J. Cooper (2002). "Evaluating the Use of the Web for Tourism Marketing: A Case Study from New Zealand." Tourism Management, 23:557-561.
10. Evans, J. R., and V. E. King (1999). "Business-to-Business Marketing and the World Wide Web: Planning Managing and Assessing Web Sites." Industrial Marketing Management, 28:343-358.
11. Fesenmaier, D. R., and C. A. Vogt (1993). "Evaluating the Utility of Touristic Information Sources for Planning Midwest Vacation Travel." Journal of Travel & Tourism Marketing, 1 (2): 1-18.
12. Fishbein, M., and I. Ajzen (1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.
13. Gretzel, U., Y. Yuan, and D. R. Fesenmaier (2000). "Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations." Journal of Travel Research, 39 (November): 146-156.
14. Ha, M., and C. Love (2005). "Exploring Content and Design Factors Associated with Convention and Visitors Bureau Web Site Development: An Analysis of Recognition by Meeting Planners." Journal of Convention and Event Tourism, 7 (1): 43-59.
15. Hanna, J. R. P., and R. J. Millar (1997). "Promoting Tourism on the Internet." Tourism Management, 18 (7): 469-470.
16. Head, A. (1999). "Web Redemption and the Promise of Usability." Online, 23 (6): 20-23.
17. Hu, L., and P. M. Bentler (1999). "Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria versus New Alternatives." Structural Equation Modeling, 6:1- 55.
18. Irani, T. (2000). "Prior Experience, Perceived Usefulness and the Web: Factors Influencing Agricultural Audiences' Adoption of Internet Communication Tools." Journal of Applied Communications, 84 (2): 49-63.
19. Jeong, M., and J. Choi (2004). "Effects of Picture Presentations on Customer's Behavioral Intentions on the Web." Journal of Travel & Tourism Marketing, 17 (2/3): 193-204.
20. Jung, H., and M. Baker (1998). "Assessing the Marketing Effectiveness of the World Wide Web in National Tourism Offices." In Information and Communication Technologies in Tourism, edited by A. Buhalis, M. Tjoa, and J. Jafari. Vienna: Springer-Verlag, pp. 94-102.
21. Klem, L. (2000). "Structural Equation Modeling." In Reading and Understanding Multivariate Statistics, edited by L. G. Grimm and P. R. Yarnold. Washington, DC: American Psychological Association, pp. 227-257.
22. Kline, R. B. (2005). Principles and Practice of Structural Equation Modeling. 2nd ed. New York: Guilford.
23. Kline, S. F., A. M. Morrison, and A. St. John (2004). "Exploring Bed & Breakfast Web Sites: A Balanced Scorecard Approach." Journal of Travel & Tourism Marketing, 17 (2/3): 253-267.
24. Kozak, M. (2001). "Repeaters' Behavior at Two Distinct Destinations." Annals of Tourism Research, 28 (3): 784-807.
25. Kuegler, J. T. (2000). Web Advertising and Marketing. Roseville, CA: Prima Tech.
26. Lehto, X. Y., J. T. O' Leary, and A. M. Morrison (2004). "The Effect of Prior Experience on Vacation Behavior." Annals of Tourism Research, 31 (4): 801-818.
27. MacCallum, R. C., M. Roznowski, and L. B. Necowitz (1992). "Model Modifications in Covariance Structure Analysis: The Problem of Capitalization on Chance." Psychological Bulletin, 111 (3): 490-504.
28. Mazursky, D. (1989). "Past Experiences and Future Tourism Decisions." Annals of Tourism Research, 16 (3): 333-344.
29. Milman, A., and A. Pizam (1995). "The Role of Awareness and Familiarity with the Destination: The Central Florida Case." Journal of Travel Research, 33 (3): 21-27.
30. Misic, M. M., and K. L. Johnson (1999). "Benchmarking: A Tool for Web Site Evaluation and Improvement." Internet Research: Electronic Networking Applications and Policy, 9 (5): 383-392.
31. Morrison, A. M., J. S. Taylor, A. J. Morrison, and A. D. Morrison (1999). "Marketing Small Hotels on the World Wide Web." Information Technology and Tourism, 2 (2): 97-113.
32. Morrison, A. M., S. J. Taylor, and A. Douglas (2004). "Web Site Evaluation in Tourism and Hospitality: The Art Is Not Yet Stated." Journal of Travel and Tourism Marketing, 17 (2/3): 233-251.
33. Nielsen, J. (1995). Multimedia and Hypertext: The Internet and Beyond. Boston: AP Professional.
34. Novak, T. P., D. L. Hoffman, and Y.-F. Yung (2000). "Measuring the Customer Experience in Online Environments: A Structural Modeling Approach." Marketing Sciences, 19 (1): 22-42.
35. O'Connor, P. (2004). "Conflicting Points on Web Design." Journal of Travel & Tourism Marketing, 17 (2/3): 225-230.
36. Perdue, R. (1985). "Segmenting State Travel Information Inquirers by Timing of the Destination Decision and Previous Experiences." Journal of Travel Research, 23:6-11.
37. Perdue, R. (2001). "Internet Site Evaluations: The Influence of Behavioral Experience, Existing Images and Selected Web Site Characteristics." Journal of Travel and Tourism Marketing, 11 (2/ 3): 21-27.
38. Peter, J. P., and J. C. Olson (2002). Consumer Behavior and Marketing Strategy. 6th ed. New York: McGraw-Hill Irwin.
39. Raykov, T., A. Tomer, and J. R. Nessleroade (1991). "Reporting Structural Equation Modeling Results in Psychology and Aging: Some Proposed Guidelines." Psychology and Aging, 6:499-503.
40. Rubin, J. (1994). Handbook of Usability Testing. New York: John Wiley.
41. Schmoll, G. (1977). Tourism Promotion. London: Tourism International Press.
42. Shaller, M., and R. B. Cialdini (1990). "Happiness, Sadness and Helping: A Motivational Integration." In Handbook of Motivation and Cognition, vol. 2, edited by E. T. Higgins and R. M. Sorrentino. New York: Guilford, pp. 265-296.
43. So, S.-I., and A. M. Morrison (2003). "Destination Marketing Organizations' Web Site Users and Nonusers: A Comparison of Actual Visits and Revisit Intentions." Information Technology and Tourism, 6 (2): 129-139.
44. Tierney, P. (2000). "Internet-Based Evaluation of Tourism Web Site Effectiveness: Methodological Issues and Survey Results." Journal of Travel Research, 39 (2): 212-219.
45. Travel Industry Association of America (TIA) (2004). Travelers' Use of the Internet, 2004 edition. Washington, DC: TIA.
46. Vogt, C., and D. R. Fesenmaier (1998). "Expanding the Functional Information Search Model." Annals of Tourism Research, 25 (3): 551-578.
47. Vogt, C., D. R. Fesenmaier, and K. MacKay (1993). "Functional and Aesthetic Information Needs Underlying the Pleasure Travel Experience." Journal of Travel and Tourism Marketing, 2 (2/3): 133-146.
48. Wang, Y., and D. R. Fesenmaier (2004). "Modeling Participation in an Online Community." Journal of Travel Research, 42: 261-270.
49. Yuan, J., A. M. Morrison, and S. Linton (2004). "Marketing Small Wineries: An Exploratory Approach to Web Site Evaluation." Tourism Recreation Research, 29 (3): 15-25.
50. Yuan, Y. L., and D. R. Fesenmaier (2000). "Preparing for the New Tourism Economy: The Use of Internet and Intranet in American Convention and Visitor Bureaus." Information Technology and Tourism, 3:71-83.
51. Zhang, P., G. M. von Dran, P. Blake, and V. Pipithsuksunt (2001). "Important Design Features in Different Web Site Domains." Human Resources Abstracts, 37 (4): 77-91.