메뉴 건너뛰기




Volumn 21, Issue 7, 2006, Pages 439-445

Trust: Looking forward and back

Author keywords

Channel relationships; Interpersonal relations; Trust

Indexed keywords


EID: 33748935443     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858620610708920     Document Type: Review
Times cited : (101)

References (69)
  • 1
    • 0347677503 scopus 로고
    • Motivation, equilibration, and stress
    • Dienstbier, B. University of Nebraska Press Lincoln, NE
    • Appley, M.H. (1990), "Motivation, equilibration, and stress", in Dienstbier, B. (Ed.), Nebraska Symposium on Motivation, Vol. 38, University of Nebraska Press, Lincoln, NE, pp. 12-53.
    • (1990) Nebraska Symposium on Motivation , vol.38 , pp. 12-53
    • Appley, M.H.1
  • 4
    • 0004263519 scopus 로고
    • Prentice-Hall New York, NY
    • Asch, S. (1952), Social Psychology, Prentice-Hall, New York, NY.
    • (1952) Social Psychology
    • Asch, S.1
  • 7
    • 0347049533 scopus 로고    scopus 로고
    • Reputation, trust and supplier commitment: The case of shipping company/seaport relations
    • Bennett, R. and Gabriel, H. (2001), "Reputation, trust and supplier commitment: the case of shipping company/seaport relations", Journal of Business & Industrial Marketing, Vol. 16 Nos 6/7, pp. 424-38.
    • (2001) Journal of Business & Industrial Marketing , vol.16 , Issue.6-7 , pp. 424-38
    • Bennett, R.1    Gabriel, H.2
  • 9
    • 84980139522 scopus 로고
    • Conflict, cooperation and trust in three power systems
    • Bonoma, T.W. (1976), "Conflict, cooperation and trust in three power systems", Behavioural Science, Vol. 21, pp. 499-514.
    • (1976) Behavioural Science , vol.21 , pp. 499-514
    • Bonoma, T.W.1
  • 10
    • 84965695389 scopus 로고
    • Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory
    • Butler, J.K. Jr (1991), "Toward understanding and measuring conditions of trust: evolution of a conditions of trust inventory", Journal of Management, Vol. 17, pp. 643-63.
    • (1991) Journal of Management , vol.17 , pp. 643-63
    • Butler Jr., J.K.1
  • 11
    • 0542395826 scopus 로고    scopus 로고
    • Cooperation in international value chains: Comparing an exporter's supplier versus customer relationships
    • Campbell, A.J. (1998), "Cooperation in international value chains: comparing an exporter's supplier versus customer relationships", Journal of Business & Industrial Marketing, Vol. 13 No. 1, pp. 22-39.
    • (1998) Journal of Business & Industrial Marketing , vol.13 , Issue.1 , pp. 22-39
    • Campbell, A.J.1
  • 13
    • 8844258072 scopus 로고    scopus 로고
    • Coordinating B2B cross-border supply chains: The case of the organic coffee industry
    • Claro, D.P. and de Oliveira Claro, P.B. (2004), "Coordinating B2B cross-border supply chains: the case of the organic coffee industry", Journal of Business & Industrial Marketing, Vol. 19 No. 6, pp. 405-14.
    • (2004) Journal of Business & Industrial Marketing , vol.19 , Issue.6 , pp. 405-14
    • Claro, D.P.1    De Oliveira Claro, P.B.2
  • 14
    • 2442438757 scopus 로고    scopus 로고
    • Buyer-seller relationships and information sources in an e-commerce world
    • Deeter-Schmelz, D.R. and Norman Kennedy, K. (2004), "Buyer-seller relationships and information sources in an e-commerce world", Journal of Business & Industrial Marketing, Vol. 19 No. 3, pp. 188-96.
    • (2004) Journal of Business & Industrial Marketing , vol.19 , Issue.3 , pp. 188-96
    • Deeter-Schmelz, D.R.1    Norman Kennedy, K.2
  • 15
    • 0002276884 scopus 로고
    • Development and the full range of emotional experience
    • Malatesta, C.Z. Izard, C.E. Sage Publications Beverly Hills, CA
    • DeRivera, J. (1984), "Development and the full range of emotional experience", in Malatesta, C.Z. and Izard, C.E. (Eds), Emotion in Adult Development, Sage Publications, Beverly Hills, CA.
    • (1984) Emotion in Adult Development
    • Derivera, J.1
  • 17
    • 0001698236 scopus 로고
    • Cooperation and trust: Some theoretical notes
    • Jones, M.R. University of Nebraska Press Lincoln, NE
    • Deutsch, M. (1962), "Cooperation and trust: some theoretical notes", in Jones, M.R. (Ed.), Nebraska Symposium on Motivation, University of Nebraska Press, Lincoln, NE.
    • (1962) Nebraska Symposium on Motivation
    • Deutsch, M.1
  • 18
    • 0031502147 scopus 로고    scopus 로고
    • An examination of the nature of trust in buyer-seller relationships
    • Doney, P.M. and Cannon, J.P. (1997), "An examination of the nature of trust in buyer-seller relationships", Journal of Marketing, Vol. 61, April, pp. 35-51.
    • (1997) Journal of Marketing , vol.61 , Issue.APRIL , pp. 35-51
    • Doney, P.M.1    Cannon, J.P.2
  • 19
    • 0001027021 scopus 로고
    • Identity and the life cycle
    • Erikson, E.H. (1959), "Identity and the life cycle", Psychological Issues, Vol. 1, pp. 1-171.
    • (1959) Psychological Issues , vol.1 , pp. 1-171
    • Erikson, E.H.1
  • 21
    • 21744448471 scopus 로고
    • Determinants of long-term orientation in buyer-seller relationships
    • Ganeson, S. (1994), "Determinants of long-term orientation in buyer-seller relationships", Journal of Marketing, Vol. 58 No. 2.
    • (1994) Journal of Marketing , vol.58 , Issue.2
    • Ganeson, S.1
  • 22
    • 0038176559 scopus 로고    scopus 로고
    • Dynamic pricing in internet retail: Effects on consumer trust
    • Garbarino, E. and Lee, O.F. (2003), "Dynamic pricing in internet retail: effects on consumer trust", Psychology and Marketing, Vol. 20 No. 6, pp. 495-513.
    • (2003) Psychology and Marketing , vol.20 , Issue.6 , pp. 495-513
    • Garbarino, E.1    Lee, O.F.2
  • 23
    • 53349112578 scopus 로고
    • A note on corporate culture
    • Glaser, S. (1991), "A note on corporate culture", Management Decision, Vol. 29 No. 2, pp. 6-8.
    • (1991) Management Decision , vol.29 , Issue.2 , pp. 6-8
    • Glaser, S.1
  • 26
    • 17744364274 scopus 로고    scopus 로고
    • The impact of horizontal and vertical connections on relationships' commitment and trust
    • Hadjikhani, A. and Thilenius, P. (2005), "The impact of horizontal and vertical connections on relationships' commitment and trust", Journal of Business & Industrial Marketing, Vol. 20 Nos 2/3, pp. 136-47.
    • (2005) Journal of Business & Industrial Marketing , vol.20 , Issue.2-3 , pp. 136-47
    • Hadjikhani, A.1    Thilenius, P.2
  • 32
    • 0001997475 scopus 로고    scopus 로고
    • Developing and maintaining trust in work relationships
    • Kramer, R.M. Tyler, T.R. Sage Publications London
    • Lewicki, R.J. and Bunker, B.B. (1996), "Developing and maintaining trust in work relationships", in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations, Sage Publications, London.
    • (1996) Trust in Organizations
    • Lewicki, R.J.1    Bunker, B.B.2
  • 33
    • 84963063075 scopus 로고
    • Trust as a social reality
    • Lewis, J.D. and Weigert, A. (1985), "Trust as a social reality", Social Forces, Vol. 63, pp. 967-85.
    • (1985) Social Forces , vol.63 , pp. 967-85
    • Lewis, J.D.1    Weigert, A.2
  • 34
    • 0242266382 scopus 로고    scopus 로고
    • Joint effects of factors affecting exchanges between exporters and their foreign intermediaries: An exploratory study
    • Li, L. (2003), "Joint effects of factors affecting exchanges between exporters and their foreign intermediaries: an exploratory study", Journal of Business & Industrial Marketing, Vol. 18 Nos 2/3, pp. 162-76.
    • (2003) Journal of Business & Industrial Marketing , vol.18 , Issue.2-3 , pp. 162-76
    • Li, L.1
  • 35
    • 0037981779 scopus 로고
    • Affect- and cognition-based trust as foundations for interpersonal cooperation in organisations
    • McAllister, D.J. (1995), "Affect- and cognition-based trust as foundations for interpersonal cooperation in organisations", Academy of Management Journal, Vol. 28, pp. 24-59.
    • (1995) Academy of Management Journal , vol.28 , pp. 24-59
    • McAllister, D.J.1
  • 36
    • 0002449398 scopus 로고    scopus 로고
    • Swift trust and temporary groups
    • Kramer, R.M. Tyler, T.R. Sage Publications London
    • Meyerson, D., Weick, K.E. and Kramer, R.M. (1996), "Swift trust and temporary groups", in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations, Sage Publications, London.
    • (1996) Trust in Organizations
    • Meyerson, D.1    Weick, K.E.2    Kramer, R.M.3
  • 38
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • Morgan, R.M. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58, July, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , Issue.JULY , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 39
    • 22944469086 scopus 로고    scopus 로고
    • Collaborative supply-chain partnerships built upon trust and electronically mediated exchange
    • Myhr, N. and Spekman, R.E. (2005), "Collaborative supply-chain partnerships built upon trust and electronically mediated exchange", Journal of Business & Industrial Marketing, Vol. 20 Nos 4/5, pp. 179-86.
    • (2005) Journal of Business & Industrial Marketing , vol.20 , Issue.4-5 , pp. 179-86
    • Myhr, N.1    Spekman, R.E.2
  • 40
    • 0038592383 scopus 로고    scopus 로고
    • An exploratory examination of the relationship between channel support mechanisms and relational norms in an international context
    • Paswan, A.K. and Young, J.A. (1999), "An exploratory examination of the relationship between channel support mechanisms and relational norms in an international context", Journal of Business & Industrial Marketing, Vol. 14 Nos 5/6, pp. 445-55.
    • (1999) Journal of Business & Industrial Marketing , vol.14 , Issue.5-6 , pp. 445-55
    • Paswan, A.K.1    Young, J.A.2
  • 42
    • 0442281675 scopus 로고    scopus 로고
    • The direction of marketing relationships
    • Rich, M.K. (2000), "The direction of marketing relationships", Journal of Business & Industrial Marketing, Vol. 15 Nos 2/3, pp. 170-9.
    • (2000) Journal of Business & Industrial Marketing , vol.15 , Issue.2-3 , pp. 170-9
    • Rich, M.K.1
  • 43
    • 0442264901 scopus 로고    scopus 로고
    • Are we losing trust through technology?
    • Rich, M.K. (2002), "Are we losing trust through technology?", Journal of Business & Industrial Marketing, Vol. 17 Nos 2/3, pp. 215-22.
    • (2002) Journal of Business & Industrial Marketing , vol.17 , Issue.2-3 , pp. 215-22
    • Rich, M.K.1
  • 44
    • 0001766465 scopus 로고    scopus 로고
    • Fragile and resilient trust and their roles in economic exchange
    • Ring, P.S. and Van de Ven, A. (1996), "Fragile and resilient trust and their roles in economic exchange", Business and Society, Vol. 35, pp. 148-75.
    • (1996) Business and Society , vol.35 , pp. 148-75
    • Ring, P.S.1    Van De Ven, A.2
  • 45
    • 0003153506 scopus 로고    scopus 로고
    • Does trust improve business performance?
    • Lane, C. Backman, R. Oxford University Press Oxford
    • Sako, M. (1997), "Does trust improve business performance?", in Lane, C. and Backman, R. (Eds), Trust within and between Organizations, Oxford University Press, Oxford.
    • (1997) Trust Within and between Organizations
    • Sako, M.1
  • 47
    • 8644240244 scopus 로고    scopus 로고
    • Vulnerability in business relationships: The gap between dependence and trust
    • Svensson, G. (2004), "Vulnerability in business relationships: the gap between dependence and trust", Journal of Business & Industrial Marketing, Vol. 19 No. 7, pp. 469-83.
    • (2004) Journal of Business & Industrial Marketing , vol.19 , Issue.7 , pp. 469-83
    • Svensson, G.1
  • 49
    • 0001408047 scopus 로고
    • Affect as the primary motivational system
    • Arnold, M.B. Academic Press New York, NY
    • Tomkins, S. (1970), "Affect as the primary motivational system", in Arnold, M.B. (Ed.), Feelings and Emotions, Academic Press, New York, NY, pp. 101-10.
    • (1970) Feelings and Emotions , pp. 101-10
    • Tomkins, S.1
  • 50
    • 0242266393 scopus 로고    scopus 로고
    • The influence of adaptations, trust, and commitment on value-creating functions of customer relationships
    • Walter, A. and Ritter, T. (2003), "The influence of adaptations, trust, and commitment on value-creating functions of customer relationships", Journal of Business & Industrial Marketing, Vol. 18 Nos 4/5, pp. 353-65.
    • (2003) Journal of Business & Industrial Marketing , vol.18 , Issue.4-5 , pp. 353-65
    • Walter, A.1    Ritter, T.2
  • 52
    • 33749556929 scopus 로고    scopus 로고
    • The evolution of an evolutionary perspective on B2B business
    • Wilkinson, I.F. (2006), "The evolution of an evolutionary perspective on B2B business", Journal of Business & Industrial Marketing, Vol. 21 No. 7, pp. 458-65.
    • (2006) Journal of Business & Industrial Marketing , vol.21 , Issue.7 , pp. 458-65
    • Wilkinson, I.F.1
  • 53
    • 0002382206 scopus 로고
    • Business dancing: An alternative paradigm for relationship marketing
    • Wilkinson, I.F. and Young, L.C. (1994), "Business dancing: an alternative paradigm for relationship marketing", Asia-Australia Marketing Journal, Vol. 2, pp. 26-41.
    • (1994) Asia-Australia Marketing Journal , vol.2 , pp. 26-41
    • Wilkinson, I.F.1    Young, L.C.2
  • 54
    • 0038600565 scopus 로고    scopus 로고
    • On competing: Firms, relationships and networks
    • Wilkinson, I. and Young, L. (2002), "On competing: firms, relationships and networks", Journal of Business Research, Vol. 55 No. 2, pp. 123-33.
    • (2002) Journal of Business Research , vol.55 , Issue.2 , pp. 123-33
    • Wilkinson, I.1    Young, L.2
  • 56
    • 85022739470 scopus 로고
    • Calculativeness, trust, and economic organization
    • Williamson, O.E. (1993), "Calculativeness, trust, and economic organization", Journal of Law and Economics, Vol. 36, pp. 453-86.
    • (1993) Journal of Law and Economics , vol.36 , pp. 453-86
    • Williamson, O.E.1
  • 58
    • 33749549445 scopus 로고
    • paper presented at the 9th IMP Conference, Bath, September
    • Young, L.C. (1993), "Towards a typology of trust", paper presented at the 9th IMP Conference, Bath, September.
    • (1993) Towards a Typology of Trust
    • Young, L.C.1
  • 59
    • 33749573083 scopus 로고    scopus 로고
    • paper presented at Australia and New Zealand Marketing Educators Conference, Auckland, 25-27 November
    • Young, L.C. (1996), "Are our measures of trust trustworthy?", paper presented at Australia and New Zealand Marketing Educators Conference, Auckland, 25-27 November.
    • (1996) Are Our Measures of Trust Trustworthy?
    • Young, L.C.1
  • 60
    • 0345256632 scopus 로고    scopus 로고
    • UTS School of Marketing Working Paper, Series No. 2001-1, University of Technology, Sydney
    • Young, L. (2001), "Evolving trust in business relations: an emotion-based view", UTS School of Marketing Working Paper, Series No. 2001-1, University of Technology, Sydney.
    • (2001) Evolving Trust in Business Relations: An Emotion-based View
    • Young, L.1
  • 61
    • 85009643099 scopus 로고    scopus 로고
    • Developing a measure of trust in salesperson/customer relationships in direct selling
    • Young, L. and Albaum, J. (2003), "Developing a measure of trust in salesperson/customer relationships in direct selling", Journal of Personal Selling and Sales Management, Summer.
    • (2003) Journal of Personal Selling and Sales Management
    • Young, L.1    Albaum, J.2
  • 63
    • 0010831522 scopus 로고
    • A concept of commitment: Alternative views of relational continuity in business service relationships
    • Young, L. and Denize, S. (1995), "A concept of commitment: alternative views of relational continuity in business service relationships", Journal of Business & Industrial Marketing, Vol. 10 No. 5, pp. 35-46.
    • (1995) Journal of Business & Industrial Marketing , vol.10 , Issue.5 , pp. 35-46
    • Young, L.1    Denize, S.2
  • 64
    • 0001603414 scopus 로고
    • The role of trust and cooperation in marketing channels: A preliminary study
    • Young, L.C. and Wilkinson, I.F. (1989), "The role of trust and cooperation in marketing channels: a preliminary study", European Journal of Marketing, Vol. 23, pp. 109-22.
    • (1989) European Journal of Marketing , vol.23 , pp. 109-22
    • Young, L.C.1    Wilkinson, I.F.2
  • 65
    • 84859445200 scopus 로고    scopus 로고
    • The space between: Towards a typology of interfirm relations business
    • Young, L.C. and Wilkinson, I.F. (1997), "The space between: towards a typology of interfirm relations business", Journal of Business-to-Business Marketing, Vol. 4 No. 2, pp. 53-97.
    • (1997) Journal of Business-to-Business Marketing , vol.4 , Issue.2 , pp. 53-97
    • Young, L.C.1    Wilkinson, I.F.2
  • 66
    • 0001116982 scopus 로고
    • The importance of personal trust in the use of research
    • Zaltman, G. and Moorman, C. (1988), "The importance of personal trust in the use of research", Journal of Advertising Research, pp. 16-24.
    • (1988) Journal of Advertising Research , pp. 16-24
    • Zaltman, G.1    Moorman, C.2
  • 67
    • 0344393759 scopus 로고
    • Trust and managerial problem solving
    • Bradford, L.P. 2nd ed. University Associates La Jolla, CA
    • Zand, D.E. (1978), "Trust and managerial problem solving", in Bradford, L.P. (Ed.), Group Development, 2nd ed., University Associates, La Jolla, CA.
    • (1978) Group Development
    • Zand, D.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.