-
1
-
-
0031086735
-
Methods of measuring patient satisfaction in health care organizations
-
Ford, R. C., Bach, S. A., and Fottler, M. D., Methods of measuring patient satisfaction in health care organizations. Health Care Manage. Rev. 22(2):74-89, 1997.
-
(1997)
Health Care Manage. Rev.
, vol.22
, Issue.2
, pp. 74-89
-
-
Ford, R.C.1
Bach, S.A.2
Fottler, M.D.3
-
2
-
-
0030948598
-
Tate, temperature, and presentation predict satisfaction with foodservice in a Canadian continuing-care hospital
-
O'Hara, P. A., Harper, D. W., Kangas, M., Dubeau, J., Borsutzky, C., and Lemire, N., Tate, temperature, and presentation predict satisfaction with foodservice in a Canadian continuing-care hospital. J. Am. Diet. Assoc. 401-405, 1997.
-
(1997)
J. Am. Diet. Assoc.
, pp. 401-405
-
-
O'Hara, P.A.1
Harper, D.W.2
Kangas, M.3
Dubeau, J.4
Borsutzky, C.5
Lemire, N.6
-
3
-
-
0034145443
-
Patient satisfaction with hospital care: Effects of demographic and institutional characteristics
-
Young, G. J., Meterko, M., and Desai, K. R., Patient satisfaction with hospital care: Effects of demographic and institutional characteristics. Med. Care 38(3):325-334, 2000.
-
(2000)
Med. Care
, vol.38
, Issue.3
, pp. 325-334
-
-
Young, G.J.1
Meterko, M.2
Desai, K.R.3
-
4
-
-
1842431240
-
Development of a patient satisfaction survey with inpatient clinical nutrition services
-
Ferguson, M., Capra, S., Bauer, J., and Banks, M., Development of a patient satisfaction survey with inpatient clinical nutrition services. Aust. J. Nutr. Diet. 58(3):157-163, 2001.
-
(2001)
Aust. J. Nutr. Diet.
, vol.58
, Issue.3
, pp. 157-163
-
-
Ferguson, M.1
Capra, S.2
Bauer, J.3
Banks, M.4
-
5
-
-
0028287428
-
Modeling patient satisfaction and service quality
-
Taylor, S. A., and Cronin, J. J., Modeling patient satisfaction and service quality. J. Health Care Mark. 14:34-44, 1994.
-
(1994)
J. Health Care Mark.
, vol.14
, pp. 34-44
-
-
Taylor, S.A.1
Cronin, J.J.2
-
6
-
-
0032865108
-
Evaluations of care by ambulatory surgery patients
-
Kaldenberg, D. O., and Becker, B. W., Evaluations of care by ambulatory surgery patients. Health Care Manage. Rev. 24(3):73-81, 1999.
-
(1999)
Health Care Manage. Rev.
, vol.24
, Issue.3
, pp. 73-81
-
-
Kaldenberg, D.O.1
Becker, B.W.2
-
7
-
-
0024804466
-
Linking service quality, customer satisfaction, and behavioral intentions
-
Woodside, A. G., Frey, L. L., and Daly, R. T., Linking service quality, customer satisfaction, and behavioral intentions. J. Health Care Mark. 9:5-17, 1989.
-
(1989)
J. Health Care Mark.
, vol.9
, pp. 5-17
-
-
Woodside, A.G.1
Frey, L.L.2
Daly, R.T.3
-
8
-
-
0031992772
-
Patient satisfaction with the general practitoner
-
Sixma, H. J., Spreeuwenberg, P. M., and Pasch, M. A., Patient satisfaction with the general practitoner. Med. Care 36(2):212-229, 1998.
-
(1998)
Med. Care
, vol.36
, Issue.2
, pp. 212-229
-
-
Sixma, H.J.1
Spreeuwenberg, P.M.2
Pasch, M.A.3
-
9
-
-
0003317985
-
Measurement of patient satisfaction
-
Royal College of Physicians, London
-
Fitzpatrick, R., Measurement of patient satisfaction. Measuring the Outcomes of Medical Care. Royal College of Physicians, London, 1990.
-
(1990)
Measuring the Outcomes of Medical Care
-
-
Fitzpatrick, R.1
-
10
-
-
0025327322
-
Patient sociodemographic characteristics as predictors of satisfaction with medical care
-
Hall, J. A., and Donran, M. C., Patient sociodemographic characteristics as predictors of satisfaction with medical care. Soc. Sci. Med. 6:811-818, 1990.
-
(1990)
Soc. Sci. Med.
, vol.6
, pp. 811-818
-
-
Hall, J.A.1
Donran, M.C.2
-
11
-
-
0035151609
-
Treatment satisfaction, functional status, and health-related quality of life migraine patients treated with almotriptan or sumatriptan
-
Colman, S. S., Brod, M. I., Krishnamurthy, A., Rowland, C. R., Jirgens, K. J., and Mancilla, B. G., Treatment satisfaction, functional status, and health-related quality of life migraine patients treated with almotriptan or sumatriptan. Clin. Ther. 23(1):127-145, 2001.
-
(2001)
Clin. Ther.
, vol.23
, Issue.1
, pp. 127-145
-
-
Colman, S.S.1
Brod, M.I.2
Krishnamurthy, A.3
Rowland, C.R.4
Jirgens, K.J.5
Mancilla, B.G.6
-
12
-
-
0036022717
-
Practices in relation to nutritional care and support-report from the Council of Europe
-
Beck, A. M., Balknas, U. N., Camilo, M. E., Furst, P., Gentile, M. G., Hasunen, K., Jones, L., Jonkers, C., Keller, U., Melchior, J. C., Mikkelsen, B. E., Pavcic, M., Schauder, P., Sivonen, L., Zinck, O., Oien, H., and Ovesen, L., Practices in relation to nutritional care and support-report from the Council of Europe. Clin. Nutr. 21(4):351-354, 2002.
-
(2002)
Clin. Nutr.
, vol.21
, Issue.4
, pp. 351-354
-
-
Beck, A.M.1
Balknas, U.N.2
Camilo, M.E.3
Furst, P.4
Gentile, M.G.5
Hasunen, K.6
Jones, L.7
Jonkers, C.8
Keller, U.9
Melchior, J.C.10
Mikkelsen, B.E.11
Pavcic, M.12
Schauder, P.13
Sivonen, L.14
Zinck, O.15
Oien, H.16
Ovesen, L.17
-
13
-
-
0036078443
-
Investigation into the suitability and accessibility of catering practices to inpatients from minority ethnic groups in Brent
-
Hartley, B. A., and Hamid, F., Investigation into the suitability and accessibility of catering practices to inpatients from minority ethnic groups in Brent. J. Hum. Nutr. Dietet. 15:203-209, 2002.
-
(2002)
J. Hum. Nutr. Dietet.
, vol.15
, pp. 203-209
-
-
Hartley, B.A.1
Hamid, F.2
-
14
-
-
0036901484
-
Incidence of nutritional risk and causes of inadequate nutritional care in hospitals
-
Kondrup, J., Johansen, N., Plum, L. M., Bak, L., Larsen, I. H., Martinsen, A., Andersen, J. R., Baernthsen, H., Bunch, E., and Lauesen, N., Incidence of nutritional risk and causes of inadequate nutritional care in hospitals. Clin. Nutr. 21(6):461-468, 2002.
-
(2002)
Clin. Nutr.
, vol.21
, Issue.6
, pp. 461-468
-
-
Kondrup, J.1
Johansen, N.2
Plum, L.M.3
Bak, L.4
Larsen, I.H.5
Martinsen, A.6
Andersen, J.R.7
Baernthsen, H.8
Bunch, E.9
Lauesen, N.10
-
15
-
-
0021187622
-
Institutional Malnutrition
-
Bender, A. E., Institutional Malnutrition. Br. Med. J. 288:92-93, 1984.
-
(1984)
Br. Med. J.
, vol.288
, pp. 92-93
-
-
Bender, A.E.1
-
16
-
-
0033676062
-
High food wastage and low nutritional intakes in hospital patients
-
Barton, A. D., Beigg, C. L., MacDonald, I. A., and Allison, S. P., High food wastage and low nutritional intakes in hospital patients. Clin. Nutr. 19(6):445-449, 2000.
-
(2000)
Clin. Nutr.
, vol.19
, Issue.6
, pp. 445-449
-
-
Barton, A.D.1
Beigg, C.L.2
MacDonald, I.A.3
Allison, S.P.4
-
17
-
-
0034010978
-
Meal patterns and meal quality in patients with leg ulcers
-
Wissing, U., Lennernas, A. C., Ek, A. C., and Unosson, M., Meal patterns and meal quality in patients with leg ulcers. J. Hum. Nutr. Dietet. 13:3-12, 2000.
-
(2000)
J. Hum. Nutr. Dietet.
, vol.13
, pp. 3-12
-
-
Wissing, U.1
Lennernas, A.C.2
Ek, A.C.3
Unosson, M.4
-
18
-
-
0039331107
-
Malnutrition in hospitals: Who's assessing what patients eat?
-
Dudek, S. G., Malnutrition in hospitals: Who's assessing what patients eat? Am. J. Nurs. 100(4):36-43, 2000.
-
(2000)
Am. J. Nurs.
, vol.100
, Issue.4
, pp. 36-43
-
-
Dudek, S.G.1
-
19
-
-
0033840891
-
A comparison of the amount of food served and consumed according to meal service system
-
Wilson, A., Evans, S., and Frost, G., A comparison of the amount of food served and consumed according to meal service system. J. Hum. Nutr. Dietet. 13:271-275, 2000.
-
(2000)
J. Hum. Nutr. Dietet.
, vol.13
, pp. 271-275
-
-
Wilson, A.1
Evans, S.2
Frost, G.3
-
20
-
-
33748767466
-
A comparative analysis of "plated" and "bulk trolley" hospital food service systems
-
Hartwell, H. J., and Edwards, J. S. A., A comparative analysis of "plated" and "bulk trolley" hospital food service systems. Food Serv. Technol. 3:133-142, 2003.
-
(2003)
Food Serv. Technol.
, vol.3
, pp. 133-142
-
-
Hartwell, H.J.1
Edwards, J.S.A.2
-
22
-
-
23444443391
-
Determining the complexity of patient satisfaction with foodservices
-
Dube, L., Trudeau, E., and Belanger, M., Determining the complexity of patient satisfaction with foodservices. J. Am. Diet Assoc. 394-401, 1994.
-
(1994)
J. Am. Diet Assoc.
, pp. 394-401
-
-
Dube, L.1
Trudeau, E.2
Belanger, M.3
-
23
-
-
0042264133
-
Food preferences of inpatients in an Australian teaching hospital - What has happened in the last 12 years?
-
Kennewell, S., and Kokkinakos, M., Food preferences of inpatients in an Australian teaching hospital - What has happened in the last 12 years? Aust. J. Nutr. Diet. 58(1):37-38, 2001.
-
(2001)
Aust. J. Nutr. Diet.
, vol.58
, Issue.1
, pp. 37-38
-
-
Kennewell, S.1
Kokkinakos, M.2
-
24
-
-
0038173720
-
Hospital food: A survey of patients' perceptions
-
Stanga, Z., Zurfl̈uh, Y., Roselli, M., Sterchi, A. B., Tanner, B., and Knecht, G., Hospital food: A survey of patients' perceptions. Clin. Nutr. 22(3):241-246, 2003.
-
(2003)
Clin. Nutr.
, vol.22
, Issue.3
, pp. 241-246
-
-
Stanga, Z.1
Zurfl̈uh, Y.2
Roselli, M.3
Sterchi, A.B.4
Tanner, B.5
Knecht, G.6
-
25
-
-
0018991120
-
Customer opinions of hospital food and foodservice
-
Maller, O., Dubose, C. N., and Cardello, A. V., Customer opinions of hospital food and foodservice. J. Am. Diet. Assoc. 76:236-242, 1980.
-
(1980)
J. Am. Diet. Assoc.
, vol.76
, pp. 236-242
-
-
Maller, O.1
Dubose, C.N.2
Cardello, A.V.3
-
26
-
-
0037264961
-
Improving patient meal satisfaction with room service meal delivery
-
McLymont, V., Cox, S., and Stell, F., Improving patient meal satisfaction with room service meal delivery. J.Nurs. Care Qual. 18(1):27-37, 2003.
-
(2003)
J. Nurs. Care Qual.
, vol.18
, Issue.1
, pp. 27-37
-
-
McLymont, V.1
Cox, S.2
Stell, F.3
-
27
-
-
0043266524
-
Framework for the measurement of healthy hospital menus
-
Gazibarich, B., Framework for the measurement of healthy hospital menus. Aus. J. Nutr. Diet. 4(29):70-78, 1997.
-
(1997)
Aus. J. Nutr. Diet.
, vol.4
, Issue.29
, pp. 70-78
-
-
Gazibarich, B.1
|