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Volumn 97, Issue 4, 1997, Pages 401-405

Taste, temperature, and presentation predict satisfaction with foodservices in a Canadian continuing-care hospital

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CATERING SERVICE; FOOD PROCESSING; FOOD QUALITY; HOSPITAL SERVICE; PALATABILITY; PATIENT SATISFACTION;

EID: 0030948598     PISSN: 00028223     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0002-8223(97)00100-4     Document Type: Article
Times cited : (64)

References (12)
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    • (1995) J Quality Improvement , vol.21 , Issue.2 , pp. 87-96
  • 3
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    • Patients' good and bad surprises: How do they relate to overall patient satisfaction?
    • March
    • Nelson EC, Larson C. Patients' good and bad surprises: how do they relate to overall patient satisfaction? Quality Rev Bull. March 1993: 89-94.
    • (1993) Quality Rev Bull , pp. 89-94
    • Nelson, E.C.1    Larson, C.2
  • 4
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    • Patients' criteria in assessing quality
    • Fitzpatrick B, Taylor R. Patients' criteria in assessing quality. Nurs Stand. 1994;8:34-39.
    • (1994) Nurs Stand , vol.8 , pp. 34-39
    • Fitzpatrick, B.1    Taylor, R.2
  • 5
    • 23444443391 scopus 로고
    • Determining the complexity of patient satisfaction with foodservices
    • Dubé L, Trudeau E, Bélanger M-C. Determining the complexity of patient satisfaction with foodservices. J Am Diet Assoc. 1994;94:394-401.
    • (1994) J Am Diet Assoc , vol.94 , pp. 394-401
    • Dubé, L.1    Trudeau, E.2    Bélanger, M.-C.3
  • 6
    • 0018991120 scopus 로고
    • Consumer opinions of hospital food and foodservice
    • Maller O, Dubose CN, Cardello AV. Consumer opinions of hospital food and foodservice. J Am Diet Assoc. 1980;76:236-242.
    • (1980) J Am Diet Assoc , vol.76 , pp. 236-242
    • Maller, O.1    Dubose, C.N.2    Cardello, A.V.3
  • 7
    • 1842341160 scopus 로고
    • Development of a scale to measure client satisfaction with ambulatory nutritional care
    • Schwartz NE. Development of a scale to measure client satisfaction with ambulatory nutritional care. J Can Diet Assoc. 1988;49:163-168.
    • (1988) J Can Diet Assoc , vol.49 , pp. 163-168
    • Schwartz, N.E.1
  • 8
    • 0025629914 scopus 로고
    • Consumers' perceptions of hospital food and dietary services
    • DeLuco D, Cremer M. Consumers' perceptions of hospital food and dietary services. J Am Diet Assoc. 1990;90:1711-1715.
    • (1990) J Am Diet Assoc , vol.90 , pp. 1711-1715
    • DeLuco, D.1    Cremer, M.2
  • 9
    • 0026129644 scopus 로고
    • Managers' perceptions of customers' satisfactions with their hospital cafeteria services
    • Johnston CM, Upton EM. Managers' perceptions of customers' satisfactions with their hospital cafeteria services. J Can Diet Assoc. 1991; 52:11-14.
    • (1991) J Can Diet Assoc , vol.52 , pp. 11-14
    • Johnston, C.M.1    Upton, E.M.2
  • 10
    • 0028519872 scopus 로고
    • Quality of patient meal service in hospitals: Delivery of meals by dietary employees vs delivery by nursing employees
    • Gregoire MB. Quality of patient meal service in hospitals: delivery of meals by dietary employees vs delivery by nursing employees. J Am Diet Assoc. 1994;94:1129-1134.
    • (1994) J Am Diet Assoc , vol.94 , pp. 1129-1134
    • Gregoire, M.B.1
  • 11
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    • Moderators and determinants of satisfaction with diet counseling for patients consuming a therapeutic diet
    • Trudeau E, Dubé L. Moderators and determinants of satisfaction with diet counseling for patients consuming a therapeutic diet. J Am Diet Assoc. 1995;95:34-39.
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    • Trudeau, E.1    Dubé, L.2
  • 12
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    • The emotional experience of hospitalization: Its moderators and its role in patient satisfaction with foodservices
    • Bélanger MC, Dubé L. The emotional experience of hospitalization: its moderators and its role in patient satisfaction with foodservices. J Am Diet Assoc. 1996;96:354-360.
    • (1996) J Am Diet Assoc , vol.96 , pp. 354-360
    • Bélanger, M.C.1    Dubé, L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.