Perceptions of incompatibility in customer-to-customer interactions: Examining individual level differences

Journal of Services Marketing

Volumn 20, Issue 5, 2006, Pages 324-332

  Raajpoot, Nusser A ^a   Sharma, Arun ^b  

^a CENTRAL CONNECTICUT STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MIAMI   (United States)

Author keywords

Consumer behaviour; Individual perception; Interpersonal communications; Social interaction

Indexed keywords

EID: 33748210140     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040610679936     Document Type: Article

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