An investigation of the factors affecting innovation performance in chain and independent hotels

Journal of Quality Assurance in Hospitality and Tourism

Volumn 6, Issue 3-4, 2006, Pages 113-128

  Ottenbacher, Michael ^a   Shaw, Vivienne ^b   Lockwood, Andrew ^c  

^a UNIVERSITY OF GUELPH   (Canada)

^b Topajka Shaw Consulting Limited   (New Zealand)

^c UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

Chain and independent hotels; Innovation; New product development (NPD); New Service development (NSD)

Indexed keywords

EID: 33746535434     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v06n03_07     Document Type: Article

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